Hopper Reviews Summary
Hopper has a rating of 2.1 stars from 3,447 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hopper most frequently mention customer service, price freeze and phone number. Hopper ranks 435th among Travel Deals sites.
First time flyer and this app made it so easy to find and book a flight for the right price!!!
I have traveled for many years and my experiences with Hopper have always been the best. I don't have to check for flights or try predicting better prices, Hopper does it for me. It is like having my personal travel agent and financial advisor at the same time working to get me to my final destination. I really do love Hopper
I'm pleased to say that I was able to get in contact with customer service about refunding my money within 24 hours. Thank you so much.
This app is my go to while checking for flight prices and deals. I love it and the user interface is so simple and easy to navigate through. Wonderful experience overall!
Where has this app been all my life?? This is my first time using the app and I love it!!!!
We love Hopper! We have purchased some amazing tickets through them!
Love this APP! It found me the cheapest deal! The whole process from start to finish was the easiest booking I've ever gone through! Thanks Hopper!
Price productions are amazing and they update constantly. Amazing app super user friendly
This is the only way to book those quick trips. So easy, all the information you need, without all the crap. Love this app
I love this app - so easy to use and many great deals on flights
The new price freeze tool saved me over $140 for my flight to Barcelona from Newark. Only paid $350! This app truly helps watching flights and changes in the prices way better than google flights. This is a must have app for doing any travel!
I love using hopper. Because the way they send you updates about the possibilities of price changes is awesome
The app is great very good deals on the flight love the price freeze, only downfall is that the customer support system they have is horrible takes you a good 12+ hours for a response and it's only via chat/email they have no direct phone numbers for them to call you. They should really take another direction towards customer service.
I froze my flight but when I was ready to book it did not come back with the frozen flight, very disappointing
I keep drinking too much wine and booking flights. Love hate relationship. Mostly love! Next stop San Juan!
Just spent 90 minutes without success trying to book a flight through Kayak. I gave up and went to Hopper. In 5 minutes the round trip flight was booked at a lower price!
Hopper is amazing. For busy on-the-go people who don't have time (or frankly just don't know how) to monitor flights and find the best time to purchase, Hopper does the work for you. And you can purchase in app. Done deal for me.
I really like that Hopper takes the work out of finding the cheapest and best (for your needs) flights on your own. I've tried searching on Hopper and then searching on the airline websites listed and Hopper was cheaper. It's great that Hopper has integrated features such as Price Freeze, Cancel for Any Reason, Missed Connection Protection, Baggage Fees, and Insurance. I used the Price Freeze for two passengers which is great, but unfortunately, when I was ready to book, my original flights for 2 passengers was no longer available and the app wasn't very user friendly in that it would not show which flights could accommodate 2 passengers for the dates originally indicated on my Price Freeze - message: "One or more of your flights selected can only accommodate 1 passenger, please go back and select a different flight or change the number of passengers." I was going back and forth, and finally on my 3rd attempt for different carriers/times, I finally found a flight combo for $20 more that met our needs. It would be GREAT if Hopper could remove the flight that couldn't accommodate our reservation request from the list of options completely to alleviate the frustration from guessing which one would meet our needs.
Easiest search, reservation and purchase ever!
The preferred traveling day chart is great!
We were looking for last minute flights to Tampa with only 14 days before departure. We did with Hopper and we love the ease of this app! Better than many airline apps. Hop on over!
From the business
Hopper predicts prices with 95% accuracy up to 1 year in advance. No ads, no spam, no stress — just accurate predictions and the easiest way to book and save.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members