Honeybum

One thing for certain 2 things for sure, Ms. Morgan (last name) and Honeybum overall is the best. I placed an order over the holiday and everything went smoothly. Unfortunately I had an item missing item from my order of (3 items) which was actually the matching top to a two piece lounge wear i ordered. I emailed them when I realized it after I notice the way my package was delivered and looked like someone's dog had a field day with it. Ms. Morgan promptly assisted me and reimformed me of their policy, which kind of left me S. O. L BUT Ms. Morgan went above and beyond to help me contact the post office to figure out what happened. Mind you, they took the time review her own shipping process to make sure there was no mistake on their behalf first. They're definitely not obligated to take those extra measures to make sure I was compensated.

Anyway I say all that to say this company and their customer service are some real MVPs. I loved everything else in my order which is a plus. No matter how much your business expands (because it definitely will), please never change the way you guys care about your buyers. Now I'm about to go place another order lol One Love

I have been shopping at honeybum for the last couple months and i cannot get over their styles! They have the best buyer in the business! Every week they release such great items and beautiful peices! I will continue to support these guys!

Unfortunately this place is the equivalent of just another Alibaba Shopify store. It says the location is in California so look at the picture of the tag I took. Cuz that's clearly not where these clothes are comin from. The clothes are so incredibly cheap, they look nothing like what's online, the material is thin, they don't fit at all like the pictures, it's just such a disappointment. They also make it impossible to return anything once you see how different it is from what you think you're getting you have 14 days to get it back to their return center from the time you receive it. You have to 1. Request a return, 2. Wait for them to process it, which takes 5-7 days, and then 3. Cross your fingers they will even allow you to return it. No refunds, just store credit. And once you've gotten your order, you have no reason to try more of their stuff, it really is just run of the mill, China-made BS. Such a waste of money.

The absolute worst experience ordering online; they took 3weeks to deliver half my package, 2 days after having received and tried on items I requested for a return and immediately received a message saying it has been past 14 days And therefore cannot return any items. What! I literally received these items 2 days ago, the return policy states we have 14days from the date that we receive it, so how's that? Nothing fits good, all the pants are poorly made, very weird fit. Not happy at all with this one and never again!

I ordered from HoneyBum back in October when they were doing a Halloween discount code. I figured this was the perfect time to try out their products at a discounted price. When I received the order (two pairs of jeans) I was incredibly disappointed in the sizing. Neither pair were even close to accurate sizing... I mean we're talking jumping up and down and wiggling around just trying to fit into these things. I tend to wear the same size in most jeans and sizing charts, but I dont know what it was about this company or their products. When I attempted to return, based off of there "free return" policy they advertised on facebook, I was informed that the advertisement was a limited promo. So I would then have to pay, to return a product, and they would only issue me a store credit, as their "return policy" is more of a store credit policy. Regardless of me liking their products, or their quality, they kept my money...

Complete and utter scam!

First time I ordered from them I got my item within in a week. Second time I ordered something on August 31st it's now September 13th and no movement on the ONE ITEM I ordered. I've emailed customer service 6 times and they have given me a 10% coupon and a $5 gift card... Where is my package? Lady told me it would ship 9/11... nope so I emailed again and no answer back. They haven't even offered me a refund nothing. Be aware ordering from here. Stuff is cute but this is ridiculous.

I ordered a shirt from them two months ago, and waited over a month for it to ship. I emailed them asking why it hadn't come and they completely ignored it. I messaged multiple times on Facebook until I finally received a response days later, to which I was told my item was out of stock! They asked me if I ever got a refund, I told them no, and right away I got a response a millisecond later that I'd get it back, so they knew it wasn't refunded. So I placed an order and paid for it, waited a month and everything and no one thought to tell me OR refund my items until I had asked! I finally got a refund two weeks later, so all in all it took 2 months for me to get my money back. Such a scam and unprofessional company.

I've ordered from this site multiple times and I've been happy every single time, I had to order their slippers twice because the sizing on them was quite small. I'm usually a 8/9 and I had to get a size 11 but it's fine, they are beautiful and well made. Anyways, they had a new slipper/sandal come out that was similar so I ordered right away but when I received the monogram wasn't legible at all and I just wasn't happy with them. I emailed them, they were so nice, I knew their return policy was to pay for return shipping so I didn't really want to deal with all that. She asked for photos, I showed the slippers I love next to the new slipper/sandals and then I didn't hear from them for a day so I decided to give them to a friend who doesn't have much. Well, the next day (today) I get an email saying how sorry they are and it's a manufacturer issue and they have processed a refund and included a return label and a 40% off coupon! I immediately explained I gave them away when I didn't hear back right away and I could get them back if I had to or I could send the money back etc. well I get a quick response saying to go ahead and keep the refund and let my friend keep the shoes (they said they'd never want me to have to ask my friend to give back a gifted item) I seriously was almost in tears at the generosity and amazing customer service! The person I spoke with was Kyeria M. (I don't want to give her full name for safety reasons) but seriously I will stay loyal to this company because of that customer service and because I love the items I've got from them. Thank you Honeybum! You guys take great care of your customers!