HomeAdvisor (Powered by Angi)Reviews 2,163

Some company I never even heard of didn't pay a bill that was $17 and I spend $1,000 a month with HomeAdvisor. They put MY account on hold because they said my account was a sister account. I never even heard of this other company. They couldn't give me a reason why we were connected and said my name wasn't on the other account or anything. I never gave them permission to connect me to any other account as the account representative and they said it's up to HomeAdvisor to decide who's account I represent and they won't unlock my account until the other people pay their bill and I can't do anything to disconnect us. Completely irrational to lose $1,000 a month for a $17 bill that isn't even related to me.

This is absolutely the worse company I have ever worked with. They will change the way they send you leads and then charge you extra money without your permission. The last straw was the new "pay online" feature. They quoted one of my jobs without my permission, charged the customers card, and supposedly scheduled the job. The next thing I know the customers calls to confirm a appointment that I had no idea was suppose to be on my schedule because no one from home advisor bothered to call and schedule it. So I had to rearrange everything to get this poor customer on my schedule because she had already paid for it. It has been over two weeks no one knows where the money is and how I am going to get paid for this job. Do not work with this company!

I decided to give Home Advisor a try for a tv installation project that I needed help with. They paired me with a few different contractors, two of which seemed to not understand the specifics of my request, which were 1. Mounting tv on brick fireplace, and 2. Need for mounting hardware, and 3. Concealing cables. I spoke to one contractor which was a big box service, and their quote for the job was way over what I was expecting. The other 2 contractors, both of which would only communicate via text, seemed to not understand the details of the job, nor would give me an estimate as to what I was going to pay. One contractor even mentioned that he was going to have to pick up the correct bolts to complete the job, and suggested that I give him a tip.? WTF? I ended up cancelling two appointments as a result of the communication with both of these contractors and hired someone else myself. The following day, I noticed that there were 2 charges on my account 1. For services (not performed) and 2. A cancellation fee. I did get both of these reversed, but of course it takes time for the charged to be refunded, which is fine, but charging me for something that was never performed seems ridiculous. I HIGHLY RECOMMEND AVOIDING THIS COMPANY AT ALL COSTS!

Thieves! Last month spent $2880. 00 on 16 leads which we tried calling to get credits. We had people calling for storm damage who already knew which contractor they wanted they just needed additional quotes for insurance. We have also had false leads that say they need 10+ windows when they only needed 2, also TONS of no call backs or cancellations. Previously was told we could get credits after they "investigate" now the person is saying no credits because we cancelled our account this week after spending OVER $10,000.00 (!) in the last 6 months. Reported to BBB! This place needs to get SHUT DOWN!

Worst lead generators on the market.

Competition in my industry (moving) is fierce. I respond immediately to my leads (within 1 min) and over 80% of the time, some other pro gets it first.

I'm paying $20-$30 per lead, most of which I never get a response. I've spent near $300 and got 2 jobs totaling 4hrs.

Not only are these leads overpriced, but they're also low quality. Home Advisor is clearly another group of salespeople pushing their product to maximize their profits at their service provider's, and their customer's, expense.

I'm going back to Thumbtack

I allowed a contractor Roan (Jamaican guy) to remodel my shower. He sent over 2 drug addicts he found on craigslist to complete the shower. By the time they left they stole my tools I purchased and did not cover the shower drain so there is tile and adhesive all in the drain. They did not put the molding back on the wall. If a Roan come your way from conyers run as fast as you can. He also avoid your calls once you have a complaint and will not give receipts as promised.

I am totally in love with my newly landscaped back yard. Alan came over and made me feel comfortable from the beginning. He felt like a friend coming over to help. He told me what materials he would be using and quoted me a price. Alan came by and checked on his workers. The got the job done in less time than they said they would Alan is a great man to work with and I love the results. If you need some landscaping done, call Alan's Nature's Way.