HomeAdvisor (Powered by Angi)Reviews 2,163

This company is nothing but a scam. I just started my window treatment business in South Florida and they really gave me a song and dance and told me to get ready for all the leads that will start coming in and to make sure I answer them. My origional sales guy Angel is no longer there and is all fraud
Dear Michael,

This email has been sent to confirm that you are properly receiving emails from HomeAdvisor. Please add HomeAdvisor to your address book to make sure you receive all of your notices and other important messages. We look forward to helping you grow your business!
Thank you for being a member of the HomeAdvisor network. We appreciate your business.
Regards,
Angel Polanco
Customer Care Specialist
Customer Care Team
HomeAdvisor
*******177 ext. *******

They just help you go out of business. I was told the avaerage lead was $25.00 but was actuall double and the most criminal part is once you click on the lead you get billed as you don't know how much the lead will be untill you click on lead. 99% of leads dis not even pertain to my offerings

My husband joined HomeAdvisor mid 2018 because they really made him believe he would get a lot of work through them. But inc we noticed that wasn't the case he called to cancel his contract and pay the remaining balance they agreed but he kept getting charged. That's when I stepped in and called and they assured me that it would be taken care of. That never happened! We had to cancel our debit card so they wouldn't keep charging our account. And now his bill is in collections for over $700, we've called many times even to a supervisor and nothing has been fixed. This has hurt my husband's credit score and we just don't know what to do. If you or anyone you know considering them PLEASE DONT DOIT! They're so good with taking your money but never giving actual jobs nor helping you resolve your issues

Absolutely disappointed with "Home Advisor" and in particular the supervisor, Lillian, who oversee customer relations. FIRST I want to warn with extreme caution for everyone who is looking into this service, to BE AWARE! This is ultimately a scam and potentially a turn fall for anyone wishing to start a small business. Unfortunately I had no one tell me of the horrors before signing up, and now my business is upside down. Let me tell you why- Home Advisor offers you leads, where you are then given the option to connect with that lead (which is someone needing a service you provide)... but the TRICK is that Home Advisor takes a percentage of every lead WHETHER YOU LAND THE JOB OR NOT. So for example- they offer you a lead, you get in touch with that person and come to find out they no longer need services, was looking for something else, etc... BUT home advisor still takes a percentage EVEN if there is no actual work exchange between the business and the person needing the service. Through my experience this happened A LOT! Half of the leads home advisor would send me, would be jobs that I'm not qualified to do, and still yet Home Advisor would take a percentage and fund themselves, when the business owner didn't even get the oppourtnuty to do the actual job. I contacted them to find resolution, to find out they are very un willing to help and be transparent.

If I could give less than 1 start, I would. I hired a "painter" to take care of some chipping and peeling paint. He showed up at the property late, looking like he had a late night and wearing the same clothes he went out to the bar in (not what I would expect a painter to wear). He quit after 3 hours because he had to run to Home Depot to pick up more rollers. He left his drop cloth and other materials behind and never came back. He hasn't been heard from since. This is the second time I've hired what I thought would be a vetted contractor from Home Advisor and twice been highly disappointed. I will never use this company again and certainly won't recommend to anyone! Stay clear!

We were contacted by Home Advisor asking if we would help them out in our area, their statement was they couldn't find contractors in the area to supply for their clients demands. We are a local based outfit that takes pride in helping our community. Within in less than a 30 day time frame their leads seemed to be overwhming over 90% of the leads wouldn't return calls or would come back replying they already hired someone. I was just contacted again by their establishment and was told we owe them over 10k for 3 weeks of being on their site. Now yes they do background checks on us, which shows our integrity and devotion to our clients! But however they are taking advantage of the contractors that work day in out to keep a good name! Please read the other reviews from the other pros before you donate a fee to create a financial loss for yourself!

If I could I would give them 0 stars rating, unprofessional customer service, over priced. Would not recommend anybody to use HomeAdvisor website nor for customers nor for future contractors. The Home advisor pro web is full of scam, I send 70% $ on fake leads then on real customers. To ask for a $27 refund for the fake lead it's like pulling teath out. No mater how big or small job (90% really small jobs) they will always charge maximum $ for lead. This website is not helping at all, you helping them (home advisor web) cuz you always funding them. Strongly NOT advising anybody to be customer for HomeAdvisor SCAM SCAM SCAM!

Word of warning: Do not use Home Advisor's pre-paid contracting service. They are quick to charge you card for services you haven't received, but will take 3-5 days to refund you when their contractor fails to show for a confirmed appointment and never bothers to call. And when you call Home Advisor for support they do nothing beyond apologize for the inconvenience and offer to re-book your job with someone else. Worse, they tried to make it my responsibility to contact their contractor to find out where he was and when he would be there. When I voiced my dissatisfaction they assured me that if I rebooked they would make sure that I would be assigned a contractor who has not had any prior 'no shows'. You would think I would have gotten that treatment when I booked the job in the first place! Use them for referrals, but book your jobs through them at your own risk.

I signed up for this lead service to get more leads to try to grow my business. However the leads weren't planning out and when I try to get credit because I would call the customer or the lead that they would send me within five seconds and that customer already had somebody else on the way and then I wouldn't get credit. It was a big waste of money and time not to mention all the stress that it causes me in my life I'm never sending up with these guys again save yourself some trouble run do never do business with Home Advisor

Craig from Home Advisor called me wanting me to sign up. He repeatedly called stating that he would do everything to help my small business grow. Well that was an absolute lie. I finally gave in after the 4th call (I know I shouldn't have) He would never call me back, sent me leads in areas I didn't want and not in my field which is Design. He said the leads would only be up to $59. As soon as I signed up, my first lead was for $149 and for commercial design which I'm not. When I called to try and get help, he was suddenly unavailable, I asked for his manager which did not call either. I asked for Customer Service and got a lady that gave me the run around. I asked for her manager which was busy and would call me back. I had put the initial fee on my AMEX, they credited me back for it. Now Home Advisor is sending me to a third party collection agency; ironically, the same day Amex got the money reversed in my favor. This company is awful. I had someone from Home Advisor call me last month to find out if I would not cancel and give them another try! Really? He would talk with his advisor and see what he could do. Of course, no call backs. Stay away from this Scam Company.

Adam Corolla should drop this company like a hot cake. He is the spokesman for an organization that has essentially established a sales and marketing machine designed specifically to rape the everyday hardworking contractor. I used the service sparingly. More time was spent fighting with their agents then benefitting from any of the "services" that they provide. I bailed when their app released a string of old leads that I could not follow up on -essentially they stole 500.00 from me. Bottom line: the "leads" are not qualified; the leads are expensive; lead flow management is a game and you are guaranteed the loser; your phone will be spammed by their marketing texts; their agents are adversaries not customer service reps; you will not get your money back... ever... they made that very clear the last time I spoke with them on the phone. Also, they own Angie's list now so avoid that service as well.

DO NOT even think about buying. I invested 300 hundred, no sooner I was not ready to take leads. Matt siad he would hold off and help me set up a add. Big joke. They start sending me leads from 90 miles from business and charging large for the leads. The one from my office was not even real and I called no such person. But they charged me 46 dollars. I tryed to get out and sorry they kept my money. TOTAL Rip off. Once they get your money they will not work with you. I have 31 years of business and got cheated big time.

I hired a painter with positive reviews on Home Adviser thinking he had been vetted by other homeowners. The contractor showed up late every day - including for the estimate - tore a large hole in my wall while "repairing" a crack, and then demanded more money because the room was "deceptively" dark with the blinds closed when he gave his estimate. The room has no blinds, most if not all of the curtains were open, and the eight wall sconce lights and an additional lamp were on at the time he gave the estimate. The ultimate paint job was fair at best. He made a mess of my hardwood floor, with whatever substance he used to repair cracks left smeared on the floor and in between the boards. We spent hours on our hands and knees cleaning between the floor boards with thin blades, then steam cleaning and applying several coats of polish to restore the floor to a tolerable condition. I could go on, but the point I want to make is that when I wrote a lengthy negative review of this contractor on Home Adviser it was never published. That explained the contractor's other glowing reviews, which I have to believe were fake, and his 4-5 star rating. Home Adviser obviously doesn't allow negative reviews to be posted. There may be actual good contractors on the web site, but I will never know because there's absolutely no way I would ever trust a contractor from this web site.

Three times I tried to use this site. First time was to repair windows. My phone number was given out to several tele-marketing firm. All contractors that contacted me wanted to upsale windows, not repair a broken one. Second time i requested help building a shed. Again my number was given to telemarketers and i received two contractors that were on the BBB list for poor contractors. The third time I need help with a flagstone. Both contractors did not show. All this site does is gather your personal data to sell to telemarketers,,, BEWARE