HomeAdvisor (Powered by Angi)

As a plumbing Contractor I set monthly budget at $300($30/day) month to try it out. HomeAdvisor charged me $800 for one day! The few leads I went on were not real. One was a gas line quote where they had 4 contractors show which is always a waste of time. After calling back the "customer" never decided. Why? Because there was no customer or project! HomeAdvisor set that up and charged 4 contractors. When you call about the monthly $ limit, it's only after they explain this impossible system of being charged 5 different ways and the $ limit is only 1 way and the others compound on top of it with no $ limits.

I got several referrals for competent tree trim & removal companies. After looking at customer reviews I got about 4 estimates (plus an additional estimate from a contractor I've used in the past). All quotes from Home-Advisor referrals were in the price range I had anticipated, although highest was almost double the lowest. I ended up going with the lowest bidder, and their service was excellent. Based on this, I'd have to say Home Advisor does a good job in vetting the companies they work with.

Don't use this service. They send you false leads that are not companies. When you call they transfer to every department in the world and no one knows what they are talking about. They say you can request a credit but then your credit request is denied and they only issue in house credits but still continue to send you bogus leads. Don't use them they will only take your money and you don't make any of it back.

I guess I'm getting old... I owned a home in this town for 44 years. And this is by far the worst experience, I've had trying to hire someone for home repair.
Home Advisor did indeed charge my card $377 plus a $19.99 membership. I send them an email complaining about the quality of the overpriced work, asked for my money back and a cancellation of my membership.
They refused... My mistake, I should have at least read these review before calling them.
How does that saying go: "fool me once; shame on you. Fool me twice twice, shame on me"

The guy that did the work was a really nice guy, but out of his league.

I was called by a boy named John and wasted my time again! He lied about everything just to make his commission.in general, i dont know how company like this are still in business. If we hire this type of service (leads) it's because we are looking for some positive results. I was told for this thief that because I'm in busines for almost 2 decades i did not have to dispute jobs with anyone and bla bla bla. Same situation as many of peoples down below. Disappointment again

We have used HomeAdvisor for several major and minor home repairs and renovations. In each instance, we get prompt responses from most of the contractors we selected. During the process, a few contractors have fallen by the wayside due to poor follow up, slow response or not being interested in the project. The others gave us fair and reasonable quotes and we were able to select the one that fitted our needs the best. I can honestly say we have been very pleased with each contractor and their work and this has spanned almost five years

Pretty good. Got two good estimates, and one who pressured to go quick. The one going quick was $500 more than the others, with the excuse they had a 6-month backlog. But could move project up because it was an emergency. Price would be locked in if you accepted that day. Not good. People know when someone is bull-$#*!ting.

Also forcing you to get the App to read the email correspondence isn't cool for those not so savvy in using Apps. Just give the message in the email too.

I think that for the people who are signed up as service providers on your site, it's a wonderful app. It's aggressive in making quick contact with customers. From my point of view though, it was a bit too aggressive. I had barely completed my entry/registration when I began receiving texts and phone calls. I would rather choose who I want to speak to (because their offer is worth following up on) than to have to go through the same conversation with multiple people, most of who don't fit all my needs. I would rather have been able to visit each service provider's site and select the ones who met my needs based on reviews, location and price instead of being bombarded. That would cause me to hesitate to use the app in the future.

I was surprised to see so many people having bad reviews of Home Advisor. My husband's electrical business has had so much success because of their service. It is currently the only place we spend any money marketing and we have more business that we can handle. I am guessing people's experiences are different based on location, we are out of the San Francisco bay area. We have been very thankful for this service.
The only thing we dislike is getting credit for leads. Sometimes leads come through that we don't feel we should pay for, but they do not qualify for credit. They give credit in many situations (which is great), but we do get stuck with some bogus leads. Oh well, I guess you have to take the good with the bad. Overall the service is well worth it and has made starting up our business very successful.
We also just received our first bad review which was not founded on truth. I'm interested to see how Home Advisor will handle that.

I have been a customer of HomeAdvisor for several years. They do not explain the billing appropriately. Randomized cost per lead with no clear reason or explanation. They refuse to credit charges, when leads are bogus, or information is bad. They overspend your target spend with complete disregard of the businesses requested level (essentially doubled mine this month), and their customer service is of no help. I cannot say whether it is due to incompetence or unwillingness, but either way is not acceptable.

I needed to have new front landing with stairs done. I hired a contractor April of 2016 who had done the very same job for a neighbor down the street. He took two thirds of our money and hardly showed up for the whole year. I am now collecting my money back in installments thank goodness. Last month I went on Home Advisor and found a wonderful contractor. I got two estimates and decided to go with Walter Palacio from Palacio General Construction in Lowell, Ma. He and his very nice and polite crew came every day and did a fabulous job. I would not hesitate to call him again and I know I will be in the near future.

As a contractor, your experience with home advisor will appear to be expensive but fair, initially... Then after a few weeks, they will drop all pretense and begin stealing from you at will. You will receive 1 good lead to 7 inaccurate leads with no concern or compensation. It's a shame, because it could be a good service if managed with the slightest bit of decency. My guess is that home advisor contractors are a constantly revolving new group, as they must all quickly recognize the scam and leave. My limited ad budget is better spent elsewhere.