HomeAdvisor (Powered by Angi)
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HomeAdvisor (Powered by Angi)Reviews 8,480

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
636
value
557
shipping
136
returns
176
quality
505
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California
1 review
0 helpful votes
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Henry was great! Super helpful and made sure I liked what I got! Very professional and would highly recommend.

Date of experience: April 14, 2023
Pennsylvania
1 review
0 helpful votes
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Everything is in one place
April 14, 2023

This was my first time using Home Advisor. I was able to find multiple providers in a short amount of time. All the places I contacted made contact within 1 business day. The provider I chose was very good and I was able to use the ratings provided to make my decision.

Date of experience: April 14, 2023
Alabama
1 review
0 helpful votes
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Quick results, receiving 3 replies almost as immediately after inputing need. Met with ~5 star contractor who provided desired response. Job went well and exceeded expectations.

Date of experience: April 12, 2023
Tennessee
1 review
0 helpful votes
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SCAM BUSINESS
April 12, 2023

These people are nothing but a scam. DO NOT waste your time this whole company needs to be SHUT DOWN! They don't tell you anything and when you try to cancel they DO NOT cancel it and they STILL CHARGE YOU after you canceled. This is completely unacceptable.

Date of experience: April 12, 2023
New York
1 review
0 helpful votes
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Stone & Brick Company
April 12, 2023

Help me find a suitable knowledgeable company to work on my brick & stone project. Greatly appreciate their help & support.

Date of experience: April 12, 2023
New York
1 review
0 helpful votes
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Painter issue
April 5, 2023

Requested a painter from Angie/Home advisor. After 2 cancels arrived & prepped the walls. Left after 3-4 hours of work. After canceling 2 more times, he returned & painted one hall wall & bathroom & left. He Never returned.
I called Angie multiple times regarding this issue. They settled for 1/2 the quoted rate which I paid.
Two months later, I started receiving bills from Affirm - Angie's billing service for the the partial amt. Called Angie again, they stated they cleared this up.
Now it's 6 months- again receiving phone calls again from Affirm for over the full amt. Originally quoted.
Just got off the phone with another CS rep from Angie - who again informed me she would take care of it & send me a confirming email. But again- Nothing.
What is wrong with this Company?

Date of experience: April 5, 2023
Texas
1 review
0 helpful votes
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Used this service for a little over 3 months (I was lucky enough to get all my money back by proving emails, text and recorded calls where customers said they never requested work or had the work done months, even years back) out of the 3 months I had a couple hundred leads and not a single one went through to actual work. Home advisor/Angie tried blaming my sales tactics (I sale about 70k worth of jobs a year) and said that me not emailing or calling within 10 minutes is why jobs don't happen. If you are a contractor STAY AWAY from this service it will drain your money faster than you'd think.

Date of experience: April 5, 2023
Colorado
1 review
0 helpful votes
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You guys are terrible you guys hire criminals to work for you guys there is a guy who's taking the money from home owners and not paying any subcontractors money he runs and disappear with the money crooked guy working from home advisor Jeffrey Herrick

Date of experience: April 3, 2023
California
1 review
0 helpful votes
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GM TILE + STONE
April 5, 2023

Greg of GM Tile + Stone is a true professional and a gem of a tiler. He was very creative when he replaced two existing tile murals on my patio stucco walls. The replacement murals were not the same size as the former murals. The former murals were custom sized. I wanted to keep the existing tile 'frames'; therefore Greg suggested several alternatives to add to the new murals. Fabulous results! Greg is very tidy with his clean-up at the end of the day(s). I am looking forward to future projects with Greg of GM TILE + STONE. I definitely would recommend Greg for any tile projects. You will not be disappointed.

Date of experience: April 3, 2023
Ohio
2 reviews
0 helpful votes
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Angi...Home Advisor recommended R & K Handyworks, LLC out of Lake City, FL - Do Not Call Them.

Richard came to my home, priced projects, had me purchase needed wood for 3 sets of stairs to be delivered; He came the first Thursday to work on steps that needed some repair, but had to leave early to take his daughter to the doctor. Scheduled a follow-up day to come back and was ill with the flu, rescheduled for the following Thursday, but had to take his daughter to the Emergency Room, Rescheduled for the following Thursday, but his legs hurt so he couldn't come out to do the stairs, (this man is an adult in his twenties), rescheduled for yet another day the next Thursday, guaranteed by Angi, that he would be here, I have the wood for the job, and he still hasn't shown up. No Call, no explanation.
Extremely Poor handyman, Not Recommended.

Date of experience: March 31, 2023
California
5 reviews
5 helpful votes
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SCAM
March 30, 2023

Home Advisor/Angie Advisor is A SCAM. I went on the website which decievingly makes it look simple and welcoming. I was looking for someone to dump my sewage tank and expecting a list of contractors/businesses to come up after not finding much on Google search.
After answering a few simple questions it became more invasive. I had to put my EXACT street address versus just a zip code. At the end it asked for my name, phone number, and email. I figured the finish would consist of someone calling me or emailing me a list of results and quotes.
Instead what I got was an error message saying to call a number to verify my identity?
I call the number with the intention of breezing through this and getting the results I wanted and instead get some weird people in a calling center. (I hung up the first time because it sounded weird, then called a second time after the website still didn't give results.)
A man with a weird voice answered in a busy noisy call center and kept asking prying questions even though he had the information right in front of him. Asking for my address, services I was looking for, making me repeat everything. He said it needed to verify my identity because I didn't type my full last name on the website. When I entered my full name in the website it still didn't work, therefore he was lying. It most likely urges everyone to go out of their way to call this scam call center after spending a lot of time and energy filling out these questions online just to get the wrap around again.
I told him I was "looking for" exactly what I input into the website and as he read it back to me I was frustrated. I told him my baby was sleeping and to please just email me the results. Instead he continued to ask details about my home 3+ times choosing to ignore the fact I said my son was sleeping, I can't talk anymore, send me the results. I hung up.
Then I get spam emails and today a missed phone call from "Angi Advisor."
I'm irritated and this is clearly a scam/beat around the bush to collect data/steal people's money/bait and switch type tactic etc.
Avoid.
PS this is illegal.

Date of experience: March 30, 2023
Michigan
1 review
0 helpful votes
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Thanks to Angi's list I was provided a handful of painting contractors to bid my job. It made my life very easy to find a reputable painter. I really didn't even have to search, home advisor does all the work. Well done!

Date of experience: March 29, 2023
Minnesota
1 review
0 helpful votes
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Exteriors Unlimited to the rescue
March 27, 2023

Exteriors Unlimited can match the workmanship of any other 5 star roofer. They were able to professionally accommodate an unexpected change in scope at low cost due to rot on trim and on siding while also giving me a beautiful new roof constructed by the book and at reasonable cost and at very low interest. They'll also give you something very few roofers are willing to provide: Flexibiilty! I needed that in spades with this unexpected house project and Chad from Exteriors Unlimited came through big time. I am fully satisfied with my results and confident that anyone else would be as well.

Date of experience: March 26, 2023
Texas
1 review
0 helpful votes
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I am to have my lawn mower serviced at 11:00 on 3/26. The service person did not show and no one called to tell me they decided to change the appointment to 1:00 pm the same day. I received the runaround and was disconnected a few times and finally, Michael from customer service stated the service person would be here at 1:00. I find this company to be unprofessional and untrustworthy. I will write another review to tell what my experience was after I received the service for the lawn mower.

Date of experience: March 26, 2023
California
1 review
0 helpful votes
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All American Paving
March 25, 2023

Bill at All American Paving was very responsive and thoughtful when he was asked to come to our house to look at a patio expansion project. He arrived a few days later with his crew and did the work in a workmanlike fashion. It was accomplished in a single day's time. Very polite and skilled at what they did.

Date of experience: March 25, 2023
California
1 review
0 helpful votes
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Great
March 22, 2023

Very professional and excellent work performance. Arrived on time and got to work immediately! Very happy with his work!

Date of experience: March 22, 2023
India
1 review
0 helpful votes
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Green Of World
March 21, 2023

Life on Earth is possible because of some basic things, but one of the most important things for sustaining life on Earth is Trees. Trees are fundamental to the needs of humans as they produce oxygen, without which life won't be possible on Earth. However, one of the most concerning current factors is reducing Earth's green cover. Green cover is the area covered by trees on Earth and is important to measure how much forestation is there worldwide. This green cover is continuously reducing, posing a risk to the ecosystem of Earth.

With the increasing population, the need for resources such as houses, vehicles, timber, etc., has increased by a huge margin. This population push has given rise to deforestation, which is a process of cutting trees and using the space for industrialisation and wood for other purposes. New industries are being opened on a regular basis, and with no land in cities, they turn towards the forests as the land is cheap. They cut the trees to make factories and profits and pollute the environment and water bodies. The result is increased climate change with less rainfall and more heat, which further reduces the green cover on Earth.

As humans, we have to ensure that this green cover increases, or we will be left with less food and oxygen. It will be bad not only for humans but also for other species responsible for maintaining the Earth's ecosystem. Governments all around the world are making so many efforts to increase the green cover. We should also help in contributing to the efforts at the personal level.

We can start by saving as much electricity as possible in our households and limiting pollution by using public transport whenever we can. Also, we should avoid the use of plastic as it gets buried in the soil and makes the land infertile over time. The last and the most important thing is to save water as it is fundamental for maintaining the green cover on Earth.

We only have this one planet to live on, and the green cover is the most important factor to ensure we protect our planet. For raising awareness about pollution and ways to maintain the green cover, Earth Day is celebrated every year on April 22. We should also raise awareness about the topic and prevent anything that can cause the reduction in green cover on Earth.

Date of experience: March 20, 2023
New York
1 review
0 helpful votes
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AWESOME
March 20, 2023

From start to finish Future Glass & Mirror were very Professional, knowledgeable and courteous. I love the work. GREAT!

Date of experience: March 19, 2023
Florida
1 review
0 helpful votes
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Somewhat confusing
March 17, 2023

I didn't understand that Angi and Home Advisor are the same company (or maybe just where the review?)

Date of experience: March 17, 2023
Georgia
1 review
0 helpful votes
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Got rid of 4 stumps for us. Did a great job. Worked fast and great price. Left the yard just the way it was before they came. Highly recommend them.

Date of experience: March 15, 2023

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
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