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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Men arrived promptly, they were friendly and got the job done in a timely manner
It was not disclosed that there would be an additional 3% added to to the bill for using a credit card
Very happy with the results
I got a roofer from home advisor he did a bad job I gave a bad review it disappeared.
I was amazed with the response time to my request for someone to grind my tree stump and the fabulous job that was done by Stump Busters.
Excellent. No issues. I found the moving company I hired on Home Advisor. I am very happy with my results.
Pleased with how fast all contractors got in touch with me
Wonderful, I was in desperate need of someone to help me. They were a perfect match.
They came out they seen they pulled the number off my old machine and replaced it
Only heard from two companies. Would like to know the range of usual costs for the common types of work done, to better compare value.
I have used Home Advisor several times and every time I do, I always get the job done fast with quality work. Thanks Home Advisor for doing the initial screening for us.
Great experience. Richard was very professional and nice. Took his time and did a great job.
Quick fix on aging chalk around chimneys with snow melt leaking inside.
Homeadvisor rep reached out to me twice to make sure we had been contacted and the contractor that did the work was fabulous!
I was just exploring options but Home Advisor did a follow up and I ended up getting the job done that I thought would need to wait for spring.
My only issue is that I did not want to be contacted by a myriad of business owners and even after I responded to an email saying I was using someone, the calls kept coming. I wanted a list that I could contact. I did find someone and my job is complete and that is the important thing.
I had 3 companies come give me prices.
1 company wouldn't even come out and gave me a price over the phone. - No good!
My job was delayed because of my personal reasons and ELB Landscaping was able to accomadate my timing.
Once the job started, they were here everyday until completion.
Excellent fast service
Reliable, on time with no wasted time
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...