HomeAdvisor (Powered by Angi)
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HomeAdvisor (Powered by Angi)Reviews 2,163

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
636
value
557
shipping
136
returns
176
quality
505
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Washington
1 review
0 helpful votes
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Quick and easy
December 22, 2020

Got quick responses to an issue with my roof. The contractors called immediately and I was able to select from three options. The service was quick and reliable.

Date of experience: December 22, 2020
New York
1 review
0 helpful votes
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Furnace Repair
December 22, 2020

I have contacted Home Advisor tree times with excellent results. The last ime I was contacted by A Plus Temperature Solutions LLC shortly after I contacted HomeAdvisor Todd the owner and two other men came to my camp.He said the service call would be $ 75.00 plus extra depending on what else would have to be done. He charged me an extra $ 110.00 no problem.The furnace was working I turned it off about 30 minutes later and went home. My wife called Todd and asked if there was a warranty he said no. Nine days later I went to my camp turned on the furnace it turned on it turned off and then it would not start even when I pused the restart button. I called Todd he said he was very buy and could not get there until a week from that Saturday I told him to call me on Friday to let me know for sure. After no call I called him, he told me he sent one of his men up to my camp because he knew more about Oil Furnace. I said how was he going to get into the camp. That is when the BS started. He said the only day he could come would be on a Saturday. Thast was the last time I talked to him. He told me he has been in business for 15 years. I do not think he knows much about oil furnces, he does know how to take your Money

Date of experience: December 22, 2020
Tennessee
3 reviews
0 helpful votes
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Got a good one
December 22, 2020

Home Adviser sent me three landscaper names. Only one responded despite repeated contacts, but he did an excellent job.

Date of experience: December 22, 2020
Washington
1 review
0 helpful votes
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Useful in helping find contractors
December 21, 2020

It is amazing how easy it is to find contractors who are already vetted and who have availability. Thank you!

Date of experience: December 21, 2020
Indiana
1 review
0 helpful votes
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They do the job
December 21, 2020

Found someone close to me that did a good job was fair priced and was right on time

Date of experience: December 21, 2020
New York
1 review
0 helpful votes
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Multiple Options
December 21, 2020

Home Advisor gave multiple options, all good businesses. I hired someone within minutes and they did a great job. I highly recommend Home Advisor!

Date of experience: December 21, 2020
Florida
2 reviews
0 helpful votes
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Found Great Plumber Through HA
December 21, 2020

Web site easy to use, and provided me a great plumber to fix my problem.

Date of experience: December 21, 2020
Florida
1 review
0 helpful votes
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AC replacement
December 20, 2020

They sent me the names of a few professionals. I called a couple of them. I picked the one that met my standards.

Date of experience: December 20, 2020
North Carolina
1 review
0 helpful votes
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Home Exp.
December 20, 2020

Everytime i had a home situation Home Advisor has always come through for me. I brought this new home and it needed some TLC and so i tried home advisor and they always answered the call and been on point.

Date of experience: December 20, 2020
Georgia
1 review
0 helpful votes
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Outstanding
December 19, 2020

Thank you for the prompt professional attention you gave to my project. You are definitely in my list of will hire for projects.

Date of experience: December 19, 2020
New York
1 review
0 helpful votes
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Emergency kitchen cabinet door repair.
December 19, 2020

Mr. Edwards performed quick professional work and was a pleasure to speak with, He is very knowledgeable about home repairs.

Date of experience: December 19, 2020
Illinois
1 review
0 helpful votes
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After having another contractor commit and never follow up to begin the work. It was helpful to have this service to find a reputable professional.

Date of experience: December 18, 2020
Texas
1 review
0 helpful votes
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I use home advisor all the time!
December 18, 2020

I've used home advisor at my previous address in SC.

Used them here twice with good results both times.

Date of experience: December 18, 2020
Illinois
1 review
0 helpful votes
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Quick help
December 17, 2020

I went online and just mentioned "plumbing issue" and within 30 minutes I received four calls from different services. I got on the phone with one and he told me he would be at my door within 2 hours. They showed up on time. Spent four hours dealing with a clogged pipe in the laundry area which was really a clog in the main sewer just outside my house.

Date of experience: December 17, 2020
Maryland
2 reviews
0 helpful votes
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Snow Removal
December 17, 2020

Excellent. I received 5 star service. And they were
Timely and professional.

Date of experience: December 17, 2020
Florida
1 review
0 helpful votes
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Great response time and professional and reasonable prices.

Date of experience: December 17, 2020
California
1 review
0 helpful votes
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Buen trabajo!
December 16, 2020

Fue eficaz rapido, he hizo un buen trabajo estoy satisfecho.

Date of experience: December 16, 2020
Texas
1 review
0 helpful votes
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Tree removal
December 16, 2020

Great service and great cleanup. Over all very satisfied

Date of experience: December 16, 2020
Florida
1 review
0 helpful votes
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House cleaning
December 16, 2020

Excellent! They supplied all cleaning supplies and were friendly and were very thorough. Well-done!

Date of experience: December 16, 2020
Texas
1 review
0 helpful votes
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Tree Pruning Professional
December 16, 2020

Parker did a great job. He knows how to prune crepe myrtles right. I'm very particular about my beautiful trees, and he met all my expectations.

Date of experience: December 16, 2020

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+369