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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Got quick responses to an issue with my roof. The contractors called immediately and I was able to select from three options. The service was quick and reliable.
I have contacted Home Advisor tree times with excellent results. The last ime I was contacted by A Plus Temperature Solutions LLC shortly after I contacted HomeAdvisor Todd the owner and two other men came to my camp.He said the service call would be $ 75.00 plus extra depending on what else would have to be done. He charged me an extra $ 110.00 no problem.The furnace was working I turned it off about 30 minutes later and went home. My wife called Todd and asked if there was a warranty he said no. Nine days later I went to my camp turned on the furnace it turned on it turned off and then it would not start even when I pused the restart button. I called Todd he said he was very buy and could not get there until a week from that Saturday I told him to call me on Friday to let me know for sure. After no call I called him, he told me he sent one of his men up to my camp because he knew more about Oil Furnace. I said how was he going to get into the camp. That is when the BS started. He said the only day he could come would be on a Saturday. Thast was the last time I talked to him. He told me he has been in business for 15 years. I do not think he knows much about oil furnces, he does know how to take your Money
Home Adviser sent me three landscaper names. Only one responded despite repeated contacts, but he did an excellent job.
It is amazing how easy it is to find contractors who are already vetted and who have availability. Thank you!
Found someone close to me that did a good job was fair priced and was right on time
Home Advisor gave multiple options, all good businesses. I hired someone within minutes and they did a great job. I highly recommend Home Advisor!
Web site easy to use, and provided me a great plumber to fix my problem.
They sent me the names of a few professionals. I called a couple of them. I picked the one that met my standards.
Everytime i had a home situation Home Advisor has always come through for me. I brought this new home and it needed some TLC and so i tried home advisor and they always answered the call and been on point.
Thank you for the prompt professional attention you gave to my project. You are definitely in my list of will hire for projects.
Mr. Edwards performed quick professional work and was a pleasure to speak with, He is very knowledgeable about home repairs.
After having another contractor commit and never follow up to begin the work. It was helpful to have this service to find a reputable professional.
I've used home advisor at my previous address in SC.
Used them here twice with good results both times.
I went online and just mentioned "plumbing issue" and within 30 minutes I received four calls from different services. I got on the phone with one and he told me he would be at my door within 2 hours. They showed up on time. Spent four hours dealing with a clogged pipe in the laundry area which was really a clog in the main sewer just outside my house.
Excellent. I received 5 star service. And they were
Timely and professional.
Great response time and professional and reasonable prices.
Fue eficaz rapido, he hizo un buen trabajo estoy satisfecho.
Excellent! They supplied all cleaning supplies and were friendly and were very thorough. Well-done!
Parker did a great job. He knows how to prune crepe myrtles right. I'm very particular about my beautiful trees, and he met all my expectations.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...