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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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They were good and asked me if I picked a company, so they were very intintive.
Thanks Home Advisor.
Responded to my call immediately and provided 2 service professionals.
I received perfect information and it was very helpful.
The guys did a great job. Offered suggestions to improve on my ideas.
I have only used Angie's list and this was my first time with Home Advisor. Thus, I cannot judge more than my one experience which was pleasantly surprising and overall great. I received a call from a provider next day after my request and they had availability within a week with flexible hours.
Easy to access location relevant resources. No spam call after either.
The times I needed help with home repair this company was wonderful. I'm a 77 year old retiree. HomeAdvisor put me in touch with professionals that did excellent work. First Tektronics for my surround sound and TVs. Next Get Coatal Exteriors for my roof, and last Benjamine Franklyn Plumbing for my sink and faucet.
Very positive I used this site and another but selected one of the firms recommended to me by HomeAdvisor. I am very pleased with the whole process
My experience with BEN KEE roofing was very good. They kept me informed of what they were going to do and when. The work was top quality, the workers were very courteous. And the price was right.
Easy to find the help I needed in a timely manner.
Easy to use and navigate. I got a quick response from contractors.
First providers to respond didn't have good reviews or reviews in line with the work that I needed.
Provider info is sketchy at best. Difficult to check; licensed, bonded, insured.
Multi level of sub-contracting.
I c0ntacted HomeAdvisor and they recommended a roofer. I called them and the roofer got back to me right away. All good
Great will recommend to all friends and family. Excellent customer service and knowledgeable of service
Used a recommended service for dryer vent cleaning but was not satisfied that the dryer vent was cleared of the clog. The service was refunded in full by the hired service provider.
Home Advisor provided several contractors. I had three call the same day. This is a great resource.
I was closing on the sale of our home and I needed to get a system installed quick. I had several phone calls and emails from companies within minutes. One of the contractors was close to my house and stopped by within 30 minutes. Two days later I had the system installed.
I used home advisor for a bath tiling project. The projected cost was less than half the actual cost. The contractor manipulated the system to get double his fee. Contact with the company was a waste of time. Take the time to find a local contractor and get a firm quote. I paid twice the fee quoted and the contractor did a very substandard job. Stay away!
My experience with home advisor
Would definitely recommend to others.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members