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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Within 45 minutes of filling out the form with my information I had a call from Right Way Tree Service. We made an appointment for the next day. Was given a reasonable price quote, so I scheduled a date for two weeks hence. The job is now compleat, very satisfactory. This Home Advisor wed site was excellent for me.
I put in a search request to Home Advisor while also searching on my own for appliance removal. I went with the Home Advisor recommendation because the person who called sounded reliable, careful and ready. The referred service team followed through well.
Work started and completed quickly and efficiently. Was a pleasure working with Glaspie contracting. Would hire them again.
I received an email making sure I was happy with their suggestion. I called report that the company suggested was excellent. The Home Advisor representative was very friendly. & professional.
Wanted three rooms in a new house painted. Multiple companies were unresponsive. Home advisor found us a great company.
Homeadvisor was quoting me $1350. 00 on a home inspection. I did not want a complete buying or selling inspection. This was to ensure the integrity of my parents' home. I had found sizable cracks in the sheetrock in 2 room and was concerned about the integrity of the home.
Very helpful and reasonable rates we got kitchen and several bathrooms done
I have used Home Advisor many times over the last two years. Each time I have been very happy with the contractors I have chosen and the work they have done. Home Advisor is in my opinion the best way to find contractors for work you need to have done. The site does a very good job of finding contractors specifically suited to your needs. I posted a project I needed done and within minutes I was receiving phone calls from contractors interested in doing the work. I could not be happier with Home Advisor and I highly recommend you use their services when needed. I believe you will be just as satisifed as I have been.
Did house cleaning on Christmas Eve was shocked to get some one
Did yard work day before and came back and did the rest when he said he would
Home Advisor is such a garbage company. If you are a small business please please please stay away from doing business with your company.
They offer up bogus leads and products. Take money from you and not give you honest answers to why you are being charged
Very good professional will hire again for further improvements to our home.
Great job very knowledgeable came on very short notice. Very clean worker would highly recommend
Great -experience with designer/ architect, I got him from home advisor,
From start to finish everything went perfectly. The only thing I would change is the onslaught of contractors still contacting me even though the job has been completed & Home Advisor was made aware of this, yet they still persisted in listing this as an open job?
John, the computer technician/analyst was able to resolve what I could not. I worked on my laptop issue for almost 3 weeks. Researching articles, YouTube, and any other resource I could find. I knew my limits. Frustrated, I finally reached out to someone more knowledgeable than myself. John was great. Made arrangements to meet with him. He repaired my laptop in a very timely manner and his price was very reasonable. I would certainly calling him again and would not hesitate to recommend his services. I was not aware Home Advisor had people who also worked on computers. I happen to stumble on it by accident. I'm glad I did. I am a very satisfied customer.
I have used Home Advisor on several projects. Each project was accomplished in a timely manner with exact costs known before the projects began. Very helpful to have known contractors with experience and references.
I was called by an advisor and assisted with having someone contact me right away to have hot water heater tank replaced. Outstanding service!
Sent people not qualified to do the job. Concrete men did not know how to bid the job and had to have 2 of his friends come look at job. Hired him, but changed my mind after thinking about how he needed help to bid a simple job. I tried to stop another man from coming as he wanted to clean my gutters. I wanted someone to put screens on the gutters and add a down spout. Both he and I were terrorized by HomeAdvisor by constant texts insisting that I let him come. He did not want to come as he knew he was not a match. However, he came, to tell me he could not do the job. Wasted his time and mine. I was charged $245. By HomeAdviser because I did not hire this man. Sweeny Carpet Cleaners did a great job. However, way over charged $585.00. Will never recommend Sweeny. You did such a miserable job in contractors you sent and charged me for your inefficiency.
Hi Suzanne, We're so sorry to hear you had this experience and really appreciate your feedback. We're here to help and happy to look into any concerns you have. Please give us a call at 877-699-4736 or send your contact info to emailus@homeadvisor.com so we can locate you in our system and reach out. -HASupport
We were in a desperate situation with the need for help and thru HomeAdvisor it helped relieve a lot of the stress finding a contractor. Just a great experience.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mark, We appreciate your feedback and we are sorry if you had anything but a positive experience. We would be happy to address any concerns you have and discuss ways to help you see the most success with your account. To speak with us, please give us a call at 877-947-3639 or send your contact info to emailus@homeadvisor.com and we will reach out. - HA Support