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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Was very happy with the work that was done in my house.
I loved it and double like it! I Had several people calling me really fast. I actually went with the first caller and was satisfied.
Best service for home repairs quick clean and pricing was great
Good and I will use them again.
Hopefully in the near future.
A very solid job done by Charles Napravnik. Home advisor helped me connect to his business for quick easy and affordable repair.
I was referred pros but some did not respond or get me what I needed. Homeadvisor reps made sure to touch base with me until we found contractors that worked for me and got the job done. No hassle or anything like that just pure customer service.
Knew what he was doing answer all my question I would and will recommend them
Called around for prices and this was the best service and price received
I was under the presumption that home advisor would provide legitimate contractors that were reputable, the first company that was recommended to me by home advisor was a company called CJ Construction, this person basically ripped me off for five grand and then disappeared off the face of the earth, phone number disconnected, and I have no recourse other than to hire an attorney. I thought that the whole reason to go through home advisor, is they would recommend reputable, known legitimate contractors, that is not the case, I was completely screwed over and now I'm gonna have to go through hell to try to get my five grand back.
Finding a reliable contractor was easy and fast! Rich called within minutes of my search, and my job was done quickly and efficiently at a great price.
I described what type help I needed and they email me different companies. This was house painting and it went very well.
Even though i would have liked to have had more responses - at least 3 - both were rapid respondents. Both were Fair in their pricing and knowledgable and honest about the work needed.
We asked for someone to clean the gutters, we got 3 recommendations from HomeAdvisor. Two would only clean the gutters if they were installing leaf guards or new gutters. So we really only got 1 recommendation, but he was good. We had used him before and couldn't find his number so we tried HomeAdvisor. In the past, we have had the same problem with them not recommending the right service.
They charge my card with no service in they tell you soon have that first call that we won't charge your cord until job is done that was a lie a talk to a lady name Laura in she charged my card without no service she's apart of the scam avoid these people do not give them your card number or information
Most thorough company in all phases involved of installation of a new roof.
Home Advisor let me enter the job I needed done, and then almost immediately I got calls from contractors. I was able to read reviews, receive estimates, and make decisions as I was led through the process. It helped a lot to have some place to start.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Brandy, We're so sorry to hear you had this experience. We're here to help and happy to look into any concerns you have. Please give us a call at 877-699-4736 or send your contact info to emailus@homeadvisor.com so we can locate you in our system and reach out. -HASupport