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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Looking for gutter cleaning and found them on the site. I had calls from leaf filter representatives but they do not do cleaning without installing their product. Probably do not need to be listed under "gutter cleaning".
This company, Family Landscaping, did a fabulous job…. After trying for two years to get two other landscapers to do my job! With these other companies there was always excuse after excuse as to why they couldn't come out to do the job. Family Landscaping came out the very same day! And, they started work the next day!
They turned out to be great!
We had wooden floors installed in 2013 by a company hired through Home Advisor, and deer fencing installed in 2022 by another company that we found through Home Advisor. Quality work both times.
I called one time just for some information and within 2 days, i have received over 50 emails! Bombarding someone with so many emails is harassment and not how business should be done. I've called twice to remove my account information and I'm still getting emails. I've blocked multiple email addresses but clearly this is Home advisors plan because they are coming from different email addresses.
Every line was easy to use and self explanatory. Each line got right to the point
Helpful to have multiple offers. I was a little disappointed not receiving call backs from several contractors listed to do demolition work.
I have been trying to get somebody to remove some bushes for months. Nobody would return my calls. I went on Home Advisor and got someone right away.
Great! Prompt service, wonderful crew. Great prices. Perfect job
Brown's was very professional, on time, communicated well, accomplished job quickly, and a great value.
I liked the fact that multiple service companies contacted me in order for me to choose which service company to go with.
Easy to find a great professional and team. Will be looking to hire more.
Customer Service agent called me to facilitate my search for a contractor.
I was unsure about On-line jobs - however,
Talking Trash made me a believer. Again, they were on time, professional and friendly!
I was contacted the same day and the next day but the first one fit my needs
Have used Home Advisor several times in the past. Since in a different city than most projects needed it helps to be able to do it remotely and avoid having to double check to ensure that it was done properly in person.
Easy, quick, and satisfying.It was extremely refreshing to have someone who was not only knowledgeable but experienced. Hunter was personable and friendly he was also prompt and compassionate. He recognized my problem gave me a transparent look at my my options. He went above and beyond waht any other company had ever done before. I am extremely grateful.
Once I spoke with the lady (wish I could remember her name, she was great) that called back to see how my projects were going, things started to happen. My initial conversation with someone from Peru was confusing and I just gave up. The second lady got me to the professionals I needed. She listened to me and asked questions until she knew what I was looking for. I booked both professionals and was extremely happy with their work.
This whole deal went through without a hitch... no problems of any kind... i would use it again!
Had a great experience and found someone that turned out to be great. Couldn't have asked for more.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...