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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Very good experience very professional The price was well within my budget they were on time and finish in today's like they said
Excellent & cost was unbeatable for the service.
Cleaned main vents & Dryer vents were included in the price. Other Services that I got estimates from charged a separate fee for doing dryer vents!
Home Advisor was quick to respond and had a number of businesses ready for me to contact. I will definitely use them for other projects and needs.
Farmed out the job to NEO Kitchens, a local business. Picked out my slab at their shop/warehouse. Less than a week from signing contract to installation. Very happy with my new granite counter tops in my kitchen. Thanks everybody at NEO.
Cooperative and reliable. You all work with good companies.
Sureline Fence Co responded the same day and did an excellent job for us. Another company never got back to us.
I found an awesome company through Angi.
Angi as a company is overbearing. Follow-up was pushing and invasive. I wasn't even given time to get estimates and give thought to my decisions before the phone calls and emails started. Phone calls were repetitive, representatives didn't even know I had already been contacted for the same information by other reps.
I was a member of "Angi's List" previously, and will use Angi again. I would appreciate a less "invasive" customer service approach.
I still have things to complete this repair. I now have a list of companies to choose from.
Set up on the wall it was great work it was awesome he was very
Landen Mount Excavation & Landscaping did an outstanding job at completing a switchback on a hill with a 50 degree grade. Landen completed the project in a timely manner at budget. Whatever I requested Landen was up to the task and completed what needed to be done to make the trail functionable for a John Deere Gator to climb. This was not an easy task, many contractors elected not to bid on the project due to the difficulty. Landen kept to his word and meeting contract requirements and took on the project as a challenge.
Landen was very easy to work with and did an excellent job. Thanks!
Great experience and very professional. Kyle was excellent.
Immediate responses was wonderful. Very quick questions to get the right people for services requested!
I described my issue. They quoted 2 hours, $199. Then when it was time to book the appointment, it went to 3 hours and $300.
The job took less than 2 hours and almost half that time was buying parts.
Outstanding referral for repair. Also provided excellent list of companies to choose from.
Great experience! I feel safer with my windows tinted, and have no one peeking inside.
Very professional.
Need to find a better way of contacting customers such as me. It was annoying with all the responses I got on my phone. I prefer to get an estimate price through Angie's app and then move forward with Angie on who to choose or go with.
HomeAdvisor (Angi) was very easy and fast to work with.
There is a 15% incentive for working with a selection from them which is nice. Not sure yet how this is received, but I'm sure this will be cleared up soon.
Quick response with good number of referrals. Referrals came with customer reviews and information pertinent to the project requested.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...