HomeAdvisor (Powered by Angi)Reviews 8,482

This company should be put out of business not just for lying to contractors, charging for things they shouldn't have, also after being told to stop calling dozens of times each year, they forcefully and aggressively continue to call, joke around and some harass. This used to be service magic they had to change their name after their reputation Went below grade. In contractor world they are know as scamers and deceitful organization.

Upon calling home advisor for a pressure cleaning service of drive way patio and the roof. Fantastic roofing LLC called immediately. Showing five stars... I gave him the contract to clean immediately thinking that home advisor recommendation and five stars are enough for me. Andre, the owner spoke to me and when I reached home after work and after service day 11-4-2019... the pavers were still with black spots... tried to call him he hung up on me twice... since then trying to reach home advisor customer service no response... rather they will send you more vendors to clean your house... my first ever experience and a very bad one...

I used to use this group a lot. But based on recent changes to their corporation, I have had to stop, fast. I attempted to hire a cleaning service on a case by case appointment basis. I didn't get anyone to respond, so I found one on my own. Later, they sent me "pro's" and set up an "auto appointment" when my online request said I could like to meet for an estimate. Well no one showed up then, and their auto system set up a new appointment, which was at a time I was not there. Then, HomeAdvisor started charging me for services at the house when my tenants were not home, and I was not present. They charged my credit card repeatedly with abandon, despite the fact that I never met with anyone about moving forward AND I already had a service I found on my own. I didn't receive a receipt for anything, just texts from a source that was unrecognizable to me, which I of course ignored, as I had not agreed to anything. I had to call several times to threaten them, and received a refund, but I certainly will never trust them again with any of my information. Sad to see this as it used to be a pretty good referral source.

I made an appointment with HA for dryer vent service. Had the appointment all set up, with text and email confirmation, but the service person never showed up. Called the two numbers that they gave me and neither one was real. Got in touch with HA and all they told me was to write a review. Lot of good that does. I told them that the company doesn't exist and they didn't care, just kept saying to give it a review. So, I go to give a review and the company doesn't show up at all. Don't ever use HA

Miller HVAC on 79th street, Chicago, couldn't find their own a** with both hands, a flashlight and friggin' GPS. They LIED and said we needed a new boiler. Apparently to scam us out of the money. Because I had someone, a friend who KNOWS his butt from a hole in the ground get it going and it worked fine. Was NOT my idea to buy a new boiler if the old one worked!

Any other company WOULD NOT have wandered off with the job NOT FINISHED. And maybe PICK UP THE PHONE after you SCREW UP ROYALLY and go FIX IT?

They put a NEW boiler on a NEW SLAB, and within one week, it doesn't work! After throwing a HUGE AMOUNT of condensation on EVERYTHING in the basement.

This is after the boiler SAT in our yard for 2 or 3 full days. New boiler, obviously not installed right.

Contract said 2 days to do it. BALONEY. That was JUST boiler-sitting-in-yard time.

12 DAYS without RELIABLE HEAT. THAT'S what these idiots get you. And condensation-ruined items.

I'd have been better off with anyone you've heard of for more money but HEAT.

My attorney will contact them shortly.

I literally have nothing decent to say here. Our entire experience was atrocious. Where to start... 1st all leads are completely unvetted. In our experience, they are mostly tire kickers unless of course you are willing to do the work for half of what its worth.
2nd issue is that leads are not exlcusive, so the same lead is dangled in front of many contractors. So it is a mad rush to bombard the enduser with correspondence (which cant be pleasant for the enduser either). To benefit from Home Advisor would actually cost you money, because you need to hire someone to monitor it constantly so that you can be the first to respond to an customer request. If you wait 3 minutes, that customer may have been contacted 3 times or more... good luck.
Then thers the referral fees. It seems noone from home advisor reviews leads or lead classifications before they are sent out. Why you ask? Because thats apparently your job, after paying handsomely for the crappy lead. So that same person you hired to respond quickly to leads has to constantly call into home advisor to request credits or re-classify a lead... Total waste of time.
I am being slightly un fair and not giving proper credit to home advisor, though. They actually do 1 thing great and thats give you plenty of attention when you inevitably call to cancel. They are incredibly persistent and are qui k to tell you that YOU are the problem with why things aren't working out and what YOU should do to fix their issues.
Home Advisor is our biggest buisiness mistake we've made in our 9 years of business. PLEASE save yourselves from this nightmare and do not give this company a dime! They deserve to fail! You work too hard for your money to hand it over to these guys!

I went on this site hoping to find someone for bath fixture upgrade. I got 3 quotes, 1 was pretty good. What happens is he took the job for his own personal work, in the end he wanted to charge more, what he said in the beginning was not what he wanted to charge. When we asked for a receipt of work done, he said he forgot his invoice/receipt book and would bring it the next time. We felt like were hostages because he had to come back because he was taking too long and we had to go to family event. He arrived late, was not the cleanest looking guy, but we wouldn't mind if he hadn't smelled like he came from another job where he sweated a lot. He ruined some of the fixtures by adding some foamy glue to stick on the wall. He didn't see anything wrong with it, till I pointed out it was set wrong. Like 12 o'clock was 3 o'clock kinda thing. I had to get another plumber to finish and fix it. No one at HomeAdvisor ever responded after I sent a complaint. Will never use them again.

At least 3 representatives from Home Advisor have called me daily for the last four days. I've never even gone to Home Advisor to request services! I Googled wallpaper hangers in my area and called two local companies, not affiliated with HomeAdvisor, and ever since then I've been inundated with phone calls from Home Advisor Representatives. I've asked repeatedly to be removed from their list, but it hasn't been done... Be careful when Googling any type of home repair because HomeAdvisor will leach on to you and they will not give up.

Home advisor was good a few years back now their leads are junk and they let anyone come aboard. The new contracts are not qualified professionals and are undercutting by half or more ruining the industry that I'm in. They set up their app so you can easily press the wrong buttons to accept leads and then have to call to try to get a credit, which is futile. There system even accepts leads for you and they say sorry we can't help you because we can't prove it. Was once a good company now a terrible company. That's why I gave it a two rating or it would of received a one star.

I was contact by a Manager named Jason from Colorado. And I experienced the worst customer service with this manager from Home advisor. As a manager, he represents Home Advisor and he makes me glad to not be part of the company. He was very condescending, unprofessional and he ridiculed me and my husband. Then this other person. Named Elliot Fain was rude as well. All I wanted was a refund because I seen they were on alert on the Better business bureau. And thousands of reviews stating how so many people were scammed. So they treated us like crap. And he said how was it customer service, if I wasnt a customer. I was a customer for a very short period! Unbelievable how rude these people are. I'm just glad to have dodged that bullet. Be careful to Good folks out there. Dont fall for it.

I recently started a painting business, and immediately started getting bombarded with e-mails for jobs from HomeAdvisor. I received a call from a man named Frank that told me they would sign me up and waive the $300 membership fee to join the professionals list and I could set my leads to whatever I wanted after that, and I would be charged according to that. That was a blatant lie. I was charged the $300 and not refunded. When I called I was told that I apparently misunderstood what I was told and they would not refund me. I was essentially told I was an idiot and they are going to keep my money. If they weren't a scam they would've understood that there was a misunderstanding (even though I was lied to multiple times, and I even called Frank back to make sure I had things straight). They would refund the money and move on, but instead they insult me and also keep my money for providing absolutely no service.