HomeAdvisor (Powered by Angi)Reviews 8,482

I work for a appliance repair company that is franchised. They have a deal with the corp. office to give us a better rate on their service. The rub is that the corporation gets a kick back when the franchises use HomeAdvisor.

HomeAdvisor has probably called me 7 times. Every time they call me I say no thank you. We have built up a good business and don't need to pay them for leads.

Whenever they call they are rude and won't take no for a answer. The last time they called me they hung up on me. Please let this review and others be the reason they go out of business.

I have been trying to get my screen repaired through a company called handy that home advisor connected me with. These people have sent 2 "pros" in the last 2 weeks neither of which knew what the job was before they arrived after i put specific instructions on what needed to be done. Neither of the so called pros had the tools they needed to do the job. Not the materials the tools. The last guy showed up and didn't even have a ladder! This site is a rip off. I am out my money and the job still is not done

I'm extremely disappointment is Home Advisor overall. We signed up several months ago because their sales representative said they made changes and are so much better now. He promised a lot of things that sounded good. They have totally let us done, we called them a over a month ago and asked them to stop our account until they could deliver on the promises the representative sold us on. They continued to charge us for leads we didn't take. We finally had enough and canceled you today. We feel they are a totally unethical company. If we could have given them less stars we would have. We gave them every opportunity to make this right with us and they just kept our money and it seems their people just read the same script and don't give a damn!

Tell all your fellow contractors to stop using them, if we band together maybe this will force them to change the way they treat contractors

Consumers, Please do not use Home Advisor, rather rely on the reliable. Get referrals from great and trusted contractors from your friends, family, and neighbors. HA's "vetting" of contractors and services is far less dependable because they are not in the local area where you need someone to work for you; they are outsiders with a very effective marketing scheme and scam to milk local contractors of hard-earned money by promising "leads" to them for $14.95-$25.00 per lead. I've said, "No" to them as a 22 year old inspection and consulting business having served over 10,000 clients.
Contractors and other professionals, DO NOT FALL FOR THE HOME ADVISOR SCHEME AND SCAM! They are relentless in calling you and making you feel like other companies/your competitors will beat you out of business if you do not "partner" with Home Advisor. Wrong. Build a good name with a good service over a good amount of time and you'll always be busy. Treat people right and they'll tell countless others about how they love you and what you do. Spread the word and put HA out of business. I told one HA guy, "If I get a job because of you guys, I'll pay you, otherwise, you get nothing." Then, I said, "You should be paying me to have my name on your website!" Be true to your business. Forget THE HOME ADVERSARY!

Their contractor arrived at my home and started to yell at me about the three hour yard work job I had requested. He said, "you people (home advisor customers) always request more and take advantage". When I tried to explain that I had booked a three hour "yard cleanup" service he said that he would prefer to have a job that was only ten minutes so that he could get on with his day. He then became hostile and canceled the job. I simply had a service for weed cleanup- something that should have taken less than three hours anyway. I was being reasonable with the work and willing to compromise when he stormed out of my house. I will send this story to every website for people looking for work. This was completely unacceptable. I was a paying customer and refuse to be yelled at and threatened in my own home. Now, because of this company, this man has my address and contact information. Unacceptable. I feel unsafe in my own home. My lawyer is involved at this point. Home Advisors did nothing when I sent this complaint to them. I got an automated response with a fake apology- after sending a crazy meth head to my home. Suggestion- do your own research and at least be in charge of who enters your home, instead of the people at HA. Unbelievable.

This employee was told numerous times, over the phone and by email that my company was not interested in any services or leads from Home Advisor. He continued to make contact. Even after being bluntly told to leave us alone several times. I had to call and speak with Super visitor to make the employee leave us alone. In one day he contacted us 5 times. He was very pushy and when we told him to leave us alone he just continued talking, emailing, and calling.

I originally was put off by using Home Adviser as a source for leads because of the bad reviews, but the constant harassment from this employee set it in stone!

The only thing I can say about HomeAdvisor is my account rep was great. The rest of HomeAdvisor needs fine tuning. They dont give specific enough reasons for a contractor to request a credit then lock you out from trying to complete the request leaving a charge you have to call about. They gave leads and charged me for them well outside my service area or from customers who should not have been given to me. Too small as I only do commercial size work. My account rep said I shouldnt have been charges and tried contacting customer service about it. They never answered him. I called and got someone who was rude so I just called Capitol One to refute charges. Now HomeAdvisor is turning me in to a collection agency. I'll call the collection agency once, explain the deal, and offer to provide the emails from my HomeAdvisor account manager once. I'll never pay the $385 or so bucks to them and will be filing a claim with the Washington Stste Attorney General's office. I had to do this with Sprint 6 years ago for their false advertising of coverage areas. One State Attorney General was involved Sprint had to change up their advertising. Go figure. Glad we have some consumer protection but sad we have to use it. Wouldnt advise HomeAdvisor att all.

Home advisor is a total scam, they charge contractor for every lead whether good or bad! My experience was HomeAdvisor was always getting the gold and I was only getting the shaft! When you want credits, their response is they can't give credit for worthless leads! When you try to cancel they make you all kinds of worthless offers to not cancel! These offers are just like their leads, mostly worthless! If you are a contractor with HomeAdvisor. Scam be smart and cancel! Customers if you use HomeAdvisor. Scam, you get to pay for losses caused by HomeAdvisor. Scam! So in conclusion avoid HomeAdvisor period and just call licensed contractor! Contractors beware or you'll get robbed!

As soon as we got our business license, I got a phone call from Ryder Fink at Home Adviser. He gave me the whole sales pitch, saying that our lead fees would be between $10 and $30, with an average of $24. It seemed like a good way to get in touch with clients, so we went ahead and signed up. BIG MISTAKE! Every single lead was more than we were quoted, with the majority being $36, up to $43.50. We got mostly numbers that would just ring and ring, with no one ever answering. We tried to call, text, and email these "leads", but were never able to make contact. Some came up invalid numbers. We got a "lead" for an address that didn't even exist. Not exactly a valid job if a house doesn't exist. These "leads" weren't actually viable jobs, but we were charged for all of them, and when we requested credit, our requests were denied. The last straw was an appointment request made to our account. We called repeatedly, emailed, and texted, but were never able to get in touch with the supposed clients. We went so far as to look up the listing agent on the house, to find out that these weren't even the buyers of that property! We spoke to the department that deals with credit requests, because this was obviously yet another non-viable job, but we were charged regardless. At this point, I doubt any of these supposed "leads" were ever real people, and they certainly weren't actual jobs. I don't know how any of this is legal. Home Adviser is an absolute scam, and it's especially crooked to be ripping off small, family owned businesses.

If you need a professional handyman, Jerry is the guy to call. He is punctual, reasonable, and his work is top quality. I hired to re-do the doors of a shed that I had paid a "cash only" disabled person (so he claimed) to do the job which was totally botched. Jerry did an excellent job! Strongly recommend him.

As a contractor I paid $300 up front for people who were "interested" in getting lawn and landscape work done. Out of 18 leads I was able to contact 8 of the customers. 10 of the 18 never answered there phones or emails I had sent. After speaking with these 8 customers, 3 just wanted an over the phone hourly rate quote. I did actually meet with 5 potential customers and secured 3 fall clean up jobs ( the two that didn't have me do their work- one decided to do the work themselves and the other one had his church come do the work for free after I gave him a quote). The total price for the 3 jobs I did do equaled $850.00 gross. So $850-$300(lead fees)=$550 gross. $550 divided by 4 ( self employment taxes, state taxes, fuel and insurance)= $137.50 left for total labor. I had a total of approx 10 hrs on site doing the work. So $137.50 divided by 10 =$13.75 an hour. My usual hourly rate is $50/ hr per person. Are you following along? As a qualified, licensed, and insured contractor I can not keep my business open (let alone try to grow my company) by being associated with ANY lead producing company that doesn't pre-qualify the customers and doesn't stand by their contract to give the contractor the necessary credits when rightfully due. All in all, the only person I have to blame is myself for not properly doing my homework prior to signing up with Home Advisor. If I had. I definitely would not have signed up.

Sites given not interested in what I needed to have done, even though it was in the categories listed for them. Will never use Home Advisor again. Gave it one star so I could write a review. Company given was "The Brothers That Just Do Gutters VB, VA. Need front gutters put on including the new porch that stick out from the house. They told me only interested in doing both sides of the house or nothing. Don't waste your time with home Advisor or The Brothers That Just Do Gutters.

I have been a customer of HomeAdvisor for several years. They do not explain the billing appropriately. Randomized cost per lead with no clear reason or explanation. They refuse to credit charges, when leads are bogus, or information is bad. They overspend your target spend with complete disregard of the businesses requested level (essentially doubled mine this month), and their customer service is of no help. I cannot say whether it is due to incompetence or unwillingness, but either way is not acceptable.