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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Out of the 3 quotes we got we thought the prices were fair and they even have a military discount.
Guys showed up on time, did great work, installed a quality egress window and cleaned up all debris as if they were never there. I would highly recommended them to anyone looking to install an Egress window in a basement area.
Sent some prospects, and I selected one. Furniture gone with no hassles.
Jared called me to discuss my needs within five minutes of submitting a request in home advisor.
This site is wonderful! You put in your job that is needed and you get a list of professionals in your area. It sure beats scrolling through the internet for a company to hire!
I had not submitted my request for a quote yet and while researching my suggestions, I got a phone call.
I was charged the same amout $150.74 by both Angi and Home Advisor for the same service. There is no way to talk to anyone. I canceled the Handyman service with both Angi and Home Advisor and was charged $54.99 by Home Advisor. I have contested both chargees. I will never do business with either of them again. One requests generates numerous phone calls from both companies. It is a shame. Angi used to be a great rescourse.
Had a good experience. Appreciated the number of vendors that contacted me without having to hunt them down. Got a fair price for the installation.
Excellent. I was referred to professional that did a wonderful.
Very happy with the Company Gator Brothers they referred They did removal of flooring invention of leak and they worked with me and the Ajuster who took control of the project on completion of his work
The experience was quite pleasant and efficient. Johnny was easy to negotiate the pricing and made an offer that we gladly accepted.
Helpful, in that you recieve multiple local contacts. Helpful that estimate prices given
But Don't overlook the little guy that needs the job.
Quick response. He was available to come to my home within an hour.
Great overall experience. Provided several service companies to get quotes from.
Very please with all services done Every Job was explained, demonstrated to include camera work and pictures.
Replacement Window Company was prompt and true professionals. He phoned prior to arrival and completed the project above my expectations. He even cleaned up the site as if he was never there. Wonderful!
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...