On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Removed paneling, installed insulation, new drywall, repaired ceiling and painted family room. Performed other drywall repairs in other areas of home.
Home advisor really makes finding a contractor a good experience. I have used more than once and have had positive results and am provided with professionals that get the work done on time, correct and within budget.
Met my expectations and then some. The next time I need the same work done, I will ask for Rebecca and recommend her to others.
Yeager Plumbing is a company that treats you the way you want to be treated. I know nothing about plumbing, but Mr Yeager told me what I needed to know in regards to this project.
From a recent experience I had to update a review.
Very easy to review a number of contractors Impressed with their follow up to make sure selected provider contacted you and kept you informed about the date and time about when work was to be completed
Our actual window person turned out great, but Angi is annoying. Customer service is in India.
We were in need of emergency services for storm damaged trees. After have little success searching for a qualified and available contractor on my own. I made a request through Angi at approx. 9:00 a.m. A qualified contractor contacted me within the hour. I had a site visit and written quote by 11:00 a.m. A crew was on site by 1:00 p.m. to start and complete a very thorough and quality job. Angi is a great resource.
Phone call to repair…2 hrs. Job was done quickly professionally and for a fair price
Found a contractor who did an excellent job.
Folks who use this company will not be disappointed.
I was scheduled with two different pros by Angi for the same service. I spoke on the phone with three different people to attempt to rectify the situation. Nothing was fixed. Finally the last day before my service I called AGAIN to tell them I didn't want 2 different service people on the same day doing the same work and refused to pay for the second service. At this point, they charged me a $25 fee because I was cancelling less than 24 hours before the service. The service that came was fantastic and did a marvelous job. I'm not sure what they did with the second service. This was NOT my fault. I tried everything I could to get only one service scheduled but it seems ANGI cannot get their act together until the can legally charge me the cancellation fee. I will never use them again. Hopefully I will be able to get ahold of the person that did come because if I need the service again, I would like to use her. BUT I will never use ANGI again.
Excellent experience, professional. Explained the whole procedure. Only took 2 days and problem solved!
They pour a slab for my shed. They pred the area, mixed, and ran the slab. Then, they cleaned up the room and spread the dirt in low spots for us. Very professional.
Received so many responses!
Thank you so much.
Highly recommend this service.
Very pleased with the job.The contractor was very professional.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...