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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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So glad I tied Angi got a repair done that I thought would take till Monday since it's a holiday. Will certainly use Angi again
Quotes from contractors sent by emails were never received but texted came in ok. Something is not right with Angie's system.
Good reliable source for professional service. I always highly recommend using Home Advisor to my friends and family.
Someone connected me with a plumber in the area right away. The plumber turned out to be great and reasonably priced. Job got done passed inspections and I am happy with both angi and the JAB company
Tapped house so it would not leak. Good communications with company, fast working and well done with guarantee.
I've used Angi a handful of times because it takes the hassles out of finding responsible talented professionals one can trust.
List and reviews of the best available to compete for a project which helped me to make my decision.
Angi provided a vendor immediately upon request, vendor responded immediately. Vendor was able to meet the timeline that needed. While at my home for a quote, vendor was able to complete the entire job after assessing the job.
Go9d worker, j owlegeable, but too expensive fOr the short time it took to compLete the job
Get it done with a confident professional at affordable pocket money. He was on time and ready to work. Quick in and out. Ceiling fan replaced and bathroom sink repaired and upgraded. All was perfect and looks beautiful. He is a keeper I will call for future needs.
Good source, but too many calls. You need some way to communicate that the job request has been filled so that other prospects don't keep calling.
Captain Steamer called and very courteous and professional. Gave me a great price and no added fees if more square feet than expected. Support local businesses. Did an excellent job. Very pleased and will use again.
Fast Response and great no issues no spammer calls excellent way to get what you need!
After submitting my job, I began receiving calls immediately. My problem was taken care of the following day with very professional, courteous and respectful employees.
Excellent whoever I hired was professional, fair & highly skilled
I have been searching for a competent handyman and I finally reached my goal.
Replaced the boiler for our in floor heat. Service happened a week after signing the contract. Excellent people to work with. I could tell they all loved working for Mike's Custom Mechanical.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...