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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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1 star False promises. Unethical behavior. Angi's sales rep rushed me into a 12-month contract, promising I'd get furniture assembly leads. After signing, I found out they don't even offer that service anymore. When I asked for a refund, they delayed, disconnected calls, and sent me a $2,646 cancellation notice. They took $630 for nothing.
I've filed complaints with the FTC and Florida Attorney General.
Total scam — stay away.
Angi/CactusNectar, LLc was recommended and did a terrible job that was unprofessional, unethical with no attention to detail. They promised a bathroom remodel in 1 month, but took them 5 months. Couldn't level floor for tile installation and had to have a professional flooring company come out to do the job correctly. Everything had to be redone at least twice. Didn't clean up or do a final walk through. DO NOT RECOMMEND TO HIRE!
I would not under any circumstances do any business with this company, they will eat you up in lead fees and when you get bad leads they will refund you 2 leads a month and nothing more, you will be nickeled and dimed to death by them save yourself the headache and go with someone different that doesn't charge per lead. They also sell that same lead to anywhere from 4-5 other contractors as well
The contractor we hired was amazing. I can't say enough good things about him. Home Advisor / Angi is horrible. I requested 3 bids. They gave my info out to over 10 companies. The first day I received over 30 calls. One company called 12 times in one day! The job is complete, and it has been over a month since we started the process. I am still getting 2-3 calls a day. Think twice before using Angi.
I was given suggestions for painters.
After I made my decision, Angi called to check on how the project was going.
Very knowledgeable able
Expert installation
Reasonable price
Immediate response
Very pleased will recommend happily
Had my floor installed through Empire Flooring. Took 5 months to install correctly. Horrible cheap products. Hardwood door and their best carpet that the seams are already coming apart. Put the wrong transition pieces and either came back with the wrong color or did not show up at all. Michelle Whitman was my rep. Terrible product. Do not purchase. I spent $17,000.00 on my floor and wish I would have went with 50-Floor. Do not use Empire and their cheap products.
EDM Land Maintenance is the company that I would recommend to everyone who needs professional services for Land cleaning and tree maintenance.
Mr. Scot reached out to me very fast. He was able to give me a quote in a timely manner.
The job only took i day. The fence looks amazing and i am so grateful for him coming to see about me.
I will refer Him to anyone that needs their fence repaired. Thank You. Ruth Murray in savannah ga
Manny Litvac owner of
OCare Westfield, MA was hired to pick up heavy leaves,
and bush removal in an area
Over grown for years. Others have tried and and given up. Very impressed! He gives senior discounts and does exactly what he says. We are puting together an additional job list that needs to be done. Manny does landscaping and mowing, seeding, spring, fall cleaning. Pressure wash, etc call Manny at
*******681 He does many types of
Yard work so ask him when you call.
We are restoring our farmhouse. Quick fix removed old pipes and did our new rough in plumbing with new water lines in house and from street. Good value for the price.
A1 Abatement was fantastic to work with. They came one day to give an estimate and return the following day to do the work. I believe they were very professional, and they left a very tidy cleaned up site. I would highly recommend them.
Ricky Salazar, Owner will not reimburse me $6,000 for an illegal re-roof according to Oregon State Building Codes *******580, Item 10 a & b. Never received a warranty. He had no workmen's comp. On his workers at the time of my illegal re-roof. Ricky Salazar License *******. Check out his citation on Oregon CCB Website. I am 81 and only have SS. I had to borrow the $6,000 and am paying it back at $271.00 a month.
I received a quick response from Roof Masters. Got a good job done at a reasonable price. I give them 5 stars!
They sent the trade people to the wrong address. Two of the three trade companies never provided a written estimate. I wasted so much time. Additionally, Angi collected too much detailed personal information, which they sold to other vendors, and I am getting an avalanche of unsolicited offers. I had a horrible experience. Use their service with a lot of caution.
Lily took my call and scheduled the job to be completed on Monday afternoon between 1-3pm. The work was completed in a reasonable amount of time in a professional way. The price was fair and upfront. No surprises with extra fees. I would recommend this business to others.
Nj mechanical contracting mahopac ny did a first class job price was right clean fast service i;m very pleased
I hired Mr. Gonzalez for a junk hauling job. I was extremely satisfied with his work and professionalism. I would recommend anyone in need of a junk hauling service to contact Mr. Gonzalez.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...