HomeAdvisor (Powered by Angi)Reviews 2,163

For over 12 years or more I have been loyal homeadvisor client. Thousands of dollars wasted on bad leads, bad phone numbers, bad customer service to resolve the issues. I am a 5 star company that takes pride in reviews and making all my clients happy even if i have do the work for free, I gave homeadvisor many oppurtunities to correct problems and did tracking of thier leads to a higher level only to be dissappointed in the outcome. I gave them the benefit of the doubt and stayed with them for years and the best thing homeadvisor is good at is taking your money.

Home advisor sounds good at first until you sign up with them! They send you leads, you get excited, then boom no one ever answers, the number is disconnected, or its the wrong number. We believe that more than half of these leads are fake. Weve had one good lead out of like 12. Not to mention our account is charged EVERY time they send a lead before you even talk to the customer. I do not think we should be charged before even finding out if its an accurate number and a real person! This is not how you do business. HomeAdvisor should get paid once we get paid. Not the other way around! Then when you request a credit because you cant get a response or a call back from customer they dont even want to refund you back your money! Even after youve paid a $300 membership fee! This company will scam you! The sales rep will trick you into signing and not tell you about all the hidden fees! We were also told our leads would not be anymore than $50.00! Weve received leads that were over $70.00! They need to learn how to properly run a business. We do NOT recommend this place. The only reason it has a one star is because we might get a job out of the 12 weve been sent. If you are trying to grow your business this is NOT the place to go. They will take your money in advance!

I had scheduled a repair with PJ Fitzpatrick company for a minor siding repair. They showed up and looked at the work (reinstalling one 3 foot piece of vinyl siding on the side of my house) and the first pass at a bid was $256. When I asked what that entailed since the bid was just one number, I was told a couple of nails and maybe a half hours work. When I said that seems really high, he immediately dropped the bid to $201 or a 20% reduction. Now, he is still making money on that bid but was willing to rape me if I didn't question the cost. This is a really slimy way of doing business and I could not recommend them to anyone.

I used their service twice. Both companies were terrible companies which provided very bad service and did business in dishonest fashion(agreed to provide service at a quote price then intentionally just did half of the work, then lied about the service content and refused to provide the missing part). I had provided feedback to these two companies and after one year these reviews are just in "pending review" state.
This site is a con site which uses their fake review to attract customers into those con companies, which provide terrible and dishonest service, a scam assembly line.

This company refuses to take me off the call list - years later. How many estimates would a customer get if they had to pay? I have a successful business of 27 years and lots of marketing experience and I do tree trimming and removal. We own cranes, bucket trucks, dump trucks, chippers, stump grinders, log trucks and cars and pickups plus the parking area which is rented. I employ 7 people and have duplicates of all the afore mentioned equipment. New replacement cost is over $2 million however this stuff is valued at about $700 k. With that being said I'm not showing up in a van or service or pickup truck to do the work but with real and expensive equipment. The notion of a free estimate for the customer is costly for owners and then to pay a service for leads from adwords they buy and 10 guys call the clients for a " free estimate " is insane. If 5 contractors show up how much " free time " does the client get? At least 2.5 man hours if not double. What if the job is small say $300.- and each pays $25.- per lead? Just register and claim your business online, utilize public review sites and all of the free listings including the 3 major search engines. Then buy adwords as needed and done. No need for HA and the links go to you not their site. For what they charge to sign up you can have a website made, hosted and listed and the free listings completed. If you decide to use them get ready to cancel your credit card.

I started interviewing contractor companies in July for an October start date. The
Person we saw was not honest with project start/finish time line OR quote. The price went up each time he came over. One week before our target start date, I tried to finalize price & contract. He asked me why I was in "panic mode". When he finally submitted our plans to his draftsman, I asked when it would be finished, he said "You'll be the first to know". I began interviewing contractors who replied in 2-3 days with realistic project time line & cost. Maybe others at CH are more professional, but based on THIS experience, we don't recommend Carriage House.

If I could give no stars, I would. I'm a Contractor, and this is the worse company I've ever did business with! First of all, they renewed my annual membership without my approval and took the money directly out of my account creating budgeting problems, so I call and speak to a guy named Rocky that told me once the money has been taken out, you can't get a refund. I disputed with him for a few minutes, then asked him how could he even sleep at night knowing that they are taking Contractors money and nickle and diming people. He said he slept quite well every night. Secondly, they have sent me mostly phony leads which they also charge you a lot of money for, even if the customer doesn't answer the phone or ever call you back. They will not refund you but tell you they can only credit your account with another lead supposedly which is phony in most cases. Take my advise! Stay clear away! A law suit is in the making!

I'm leaving a review because I saw all of the negative reviews on here and thought I'd add my honest, better, review.
We have a paving company and HomeAdvisor got us about 7 jobs this season. The price is higher than I'd like, but if we get the jobs, it pays for itself. This site does get you out there, then you have to take over from there with the customer. Occasionally, we will get a bogus lead - someone looking for a different service, or someone just window shopping and it's a 50/50 chance they will refund your money. I think if they can verify from the shopper, they will refund you.
I didn't like it at first, but 7 months later I'm still their customer, so I'd recommend them.

I signed up with home advisors years ago and have a 4.65 rating with over 80 reviews, eventually shut them down because they are to expensive. A year later I tried them again and they posted my rating reviews again. I paid a start up fee $363. My leads are in the rang of $78 each. My limit was $400 month I received 5 leads within 2 weeks, I called each lead with in the 1st hour of receiving them. I called each lead 2 times, left messages, sent a text, sent an email. 4 never responded and 1 said she was just surfing the internet and basically was window shopping. The 1st month cost me approx. $800 that includes start up fee, with no positive leads. Stayed on for a 2nd month same nonsense either they don't answer or they were just shopping. I am out $1,200. Now the kicker, I delayed payment and tried to negotiate with home advisor they put me in collections. (Are you joking) My account is frozen until I paid the collection agency. When I call the collection agency my bill in now $470. I told them to go to hell. What a SCAM! HOW DO THEY GET AWAY WITH THIS... Don't we have a government that protects us from these voltures. It's JUST AS BAD AS A PONZI SCHEME. And I cannot retrieve my 4.65 rating. Thieves

I called several contractors for a painting job. One sounded great, and he asked me to send him pictures of the job I wanted done. I sent him pictures, and waited. And waited. And waited. I contacted him two more times, nothing. I then posted a review on HomeAdvisor, but never saw it posted by them. They called me about the review, and I told them that their site isn't helpful if they don't post the negative reviews. They said I never used the services so they won't post it. Isn't the fact that they never got back to me relevant? I have to admit that I did get angry at the HomeAdvisor person, but they just sat there and kept repeating the same thing. I wasted a lot of time trying to contact the contractor, but obviously my time is worth nothing. I will not use HomeAdvisor ever again. (oh, and the other contractors on the site that I contacted were flaky too, no communication and no-shows to appointments).

STAY AWAY FROM HOME ADVISOR! Parasites! They are a complete SCAM for credible hard working service providing handymen & contractors. From day 1 was an absolute "horror story" scam operation in their favor. Initiation fee's, quarterly membership due's & job fees are primarily what they are after from us laborers. Job referrals completely out of my zip code area where they charge fees for each referral. DO NOT EVER JOIN HOME ADVISOR! STAY AWAY FROM HOME ADVISOR!