HomeAdvisor (Powered by Angi)Reviews 2,163

This site says it does a background check on contractors... mine was approved in less than 3 minutes. What kind of check is that? They lied to me to get me to sign up and 5 days later I realized this tried to cancel... they said I was out of my 3 day window. Leads are complete garbage. Most of the time no one answers or calls you back. Home advisor just says we gave you a name and number so no refund. Complete GARBAGE!

I have been A contractor through home advisors for a short period. I have yet to earn one sale from their leads and I have been selling my product for 14 years. The majority of the customer leads they have sent me I can not even reached. The problem is they still charge you for the lead, regardless. I am finished and my next complaint is with the Better Business Bureau. Although I doubt that they even care. I have never felt more cheated and misled in my whole life! The free ride for them with me is over.

Wanted to get my kitchen cabinets stripped & retained. Got two phone calls from painting companies. First company came out, measured and then went back to office to prepare a bid. The next day company called to ask if they could send another person out to take more measurements. Never heard another word. Second company I hired did not include the price of replacing hinges (I was too stupid I guess to realize that would be a separate job), workmanship was mediocre (I have a lot of re-staining to do) and when I contacted them to report the cabinet doors had shifted and were mis-aligned they never showed up. Very unprofessional (both companies) and I should have been suspicious when I went out on Home Advisor and saw nothing below a 4.5 in every review (for different companies and different projects)!

I've listed two businesses under Home Advisor. One of them is a window cleaning company. The other business is a carpet cleaning company. I've been listed with them for over 10 years, and signed up an activation fee that I was only hoping and wanting to pay just once.
Yesterday they took $308 from my bank account without me knowing it. They said they sent an email. My emails are rarely looked at. When I receive leads from Home Advisor it is usually through the app. I do not have time to filter what's good email and what's bad email. I tried to tell them I wanted my $308 reimbursed but they refused. I told them I was discontinuing the service and I wanted it reimbursed.

They said they had a policy to not reimburse money. That money was not authorized to be withdrawn from my bank account. They said they can give me credits although I wanted to just cancel. Everytime I try to relate my case the woman sounded like a robot repeating the same thing over and over again. They kept asking how could we make this right. I said I wanted a refund and they said that wasn't possible.

If they was going to charge my account all of that money they should have done more than send an email. I would have appreciated a telephone call or something coming through the app that I were more likely have seen. I would have opted to cancel the service for that amount of money that's going to get paid year after year after year. Home advisors a bunch of crooks. I've already complain to them to my bank. They fraudulently charged my credit card. I am also going to report them to the Better Business Bureau for fraudulently charging my credit card.
HomeAdvisor are a bunch of crooks and they will steal your money without you knowing it. They will charge your card an enormous amount of money not associated with your leads because they have your credit card. If you don't want to lose your money do not sign up with Home Advisor. They are a bunch of crooks. I've looked into what they've done and it was illegal. They are a scam artist that is that will take your money at will.

Home Advisor is great to help a new business get their name out there. We won some of the leads we received and met some really great customers. However, they give a disgruntled customer the ability to leave a review even if you didn't do any work for them. The call their contractors "valued" but yet, they do nothing to assist the contractor. Anyone can do onto your Home Advisor page and leave an unverified review. And the only option the contractor has is to respond. Would be nice if these valued contractors could rate the customers!

I was victimized by the so call business which appears to be a legit company only by the fact that it is associated with the Home Advisers website.
I recently had a job done on my drive way to correct cracks in the cement caused by a cheap job done by the building contractors.
I trusted these people because they were on Home Advisers website, which was a big mistake.
Fast forward to the job I paid this company $1,150 to take care of the cracking and a week later the cracks was more visible because of the fresh cement.
I called and they came to look at the job and I told them if they were not going to do it the right way not to do it at all, after three calls without any kind of contact they have not returned my calls.
I am kicking myself for letting these people take advantage of me, which i am usually very carefull in dealing with contractors of any kind.
Their way of repairing the drive way was tp put some kind of portland product in a slurry form, the very next week the cracks were back and after telling them they had to cut around the cracks and then fill them with new product they never showed up.
The product they used might have cost them all of $100 from Home Depot.
So if any one is considering have any work done by this Company or you were one of the home owners that was scammed by this company, before you hire them please go to [ BEEN VERIFIED] and enter the name Gregory Allen Meyers of Land'o lakes Fla. And you will get some information about the principles of the company
That would be Gregory A. Meyers, they father and son, they have an extensive record from Pennsylvania, so please do yourself a big favor and check them out, I have and i got a treasure trove of information.
As soon as I finish writing this review I am heading to the Pasco county sheriff's office to file a fraud case.
Doug Fla.

I called a number which I thought was a direct phone to a ceiling repair person. Nope, it was Home Ad. Ok, thought I would jump thru the hoops, maybe it would be good to go thru them to find a reputable repair person. Gave all my info, address, etc. Home Advisor Girl said, they can come out on Thurs. Nope, won't be home, I told her. She asked next available date. I stated Monday. She said, ok, I just need a date to tell them. I SPECIFICALLY asked if this was an actual appt time. She responded NO. Great. I get an email 5 mins later telling me that this company is coming out on Monday at 10am. No. No and No. I don't want them out then. Home Advisor specifically told me this WAS NOT an appt.
I called Home Ad and they said it wasn't actually an appt. It was a TENTATIVE appt. Well, the email never said that and if I wouldn't have called and demanded them to cancel the appt, I would have had this ceiling company show up at my door on Monday. I wanted to talk with them on the phone first to see if they could actually do the work I need to have done.
STUPID HOME ADVISOR pushes appts on people and, I guess, hopes that the customer won't notice that it happened so they get paid.
I will NEVER deal with Home Advisor again. I feel like I was hustled into an appt that I did not want/did not agree to. I tried calling the ceiling company and got hung up on--they said Hello then hung up. So, hmmm, are they that reputable, really?
Home Advisor was a scam for me.

Home Advisor is a FRAUD. When I first signed up as a contractor on Home Advisor, I was looking at other profiles of businesses similar to mine. I went to a competitor's page just to look at it, I never requested to be contacted by them, yet I received a call from that competing business wanting to know if I was calling for a quote. It happened to be my neighbor, who owned the business. I told him I never requested that he contact me, and I was sorry they were charging him $17 for that lead. He gave me advice and said he keeps his listing with them, but he always turns off the leads because they appear to be fraudulent. I followed his advice, and for the few times I failed to pause the leads, I received 9 leads. I called all of the 9 leads and they ALL kept ringing... never even picked up by voicemail. When you call Home Advisor, their first menu option is to 'Request a Refund for Your Leads'. They obviously want to appear legitimate, but if that many people are requesting refunds to make it their first menu option, obviously there's a problem with their leads to begin with. Home Advisor THEN charged me $272.42 to renew my listing without my consent. They claim they sent me an email, but they didn't. I keep all of my emails, and I watch for theirs always so I can pause the leads. I saw the charge appear on my account on 3/30, I'm calling on 4/3 and they are saying they can't issue a refund. The manager claims they couldn't be so successful if it didn't work, but they are successful because they are frauds. At this publishing, there are over 588 complaints on BBB all saying the same things. DO NOT USE THIS COMPANY.

Second time I have used Home Advisor to inquire for a service. I did not know that they would send my contact info out to the service to contact me. I was just checking who was in my area.
First time was for an electrician. 3 called, only one showed up. The one that came took all the information and then never heard from him again. Did not return any calls. Was not impressed with his knowledge, seemed like he did this repair on the side and did not care if he got the job. Asked if he had a license and he said yes but did not have the information for it when he came.
Second time was for a pool service. Again, received calls from my inquiry, one said they would be out Thursday or Friday and would call when they were on their way. Did not show up and never heard from them. The people from these services that called me just wasted my time.
Just know that when you put in an inquiry to look at who is available in your area that your contact info is just given out and these services contact you. You don't have the choice of who to call, they call you. Not sure what Home Advisors way of checking for the best people is or how they get on their list. Maybe they should check references and qualifications better.
Done with Home Advisor. Save yourself time and aggravation, just look up the service you need in your area and call who YOU choose.

This place had an associate call us and literally beg us to sign up. When my secretary told the guy we weren't interested that wasn't the end of it... he calls back and I talk to him a couple more times the next week telling them no interest in them here. Then, some other person there calls and I keep trying to tell him no and he gets sorta belligerent before I hang up on him. I emailed them and instructed not to contact us again. Finally, a "supervisor" calls and begins to pitch their service and somehow I think I got through to him. Fact of it is, I have been in business in the green industry for 32 years and check to see who they are signing up from my general area. Whoa!... there is the problem. I know who those guys are and wouldn't hire them to take my trash out. That explains a lot of it.

Just don't. Shady business practices, unhelpful helpdesk and service. Fraudulent charges with fake leads. There is no worse company to do business with. Stay away from them unless you just like throwing money away.

I signed up to not get leads, mostly for presence and reviews that could give me customers. After 2-3 months I have had multiple clients submit reviews, never to be published. HomeAdvisor takes the reviews, calls the customer to verify, and like most people the clients DO NOT answer calls they do not know. Logic and good business would say I'll leave a message for them to call back. But HomeAdivsor hangs up and deletes the review with no verification. So, while I had good plans for HomeAdvisor, they will not be getting any continued business from my company.

I have been with home advisor twice now. The first time they took my money and I got nothing for 3 months. This time I was assured that it had changed and I would love it. I payed my $287.00 and signed up. Well 2nd day I got a lead then 4 weeks passed with nothing. I called and was told there were no requests for home inspectors. I live in Detroit and work all of southeast Michigan so to believe no requests had come in is pretty far fetched. I recieved 2 instant match leads which I. Responded within 30 seconds and was told lead was closed already. Yeah right most likely made up leads. Then they sent me a match lead. I called and called and nothing. I just called the customer and he said that his wife hired somebody a couple days ago and it was not with home advisor. They charged me 17.00 for that lead. I called and cancelled my membership with them. Contractors PLEASE stay away from this company they will rip you off and there's not a thing you can do about it. Beware