HomeAdvisor (Powered by Angi)Reviews 2,163

From the business side they charge you $50 for a lead to find out the home owner is not even looking right now or wanted a different service.

Tried it for 2 months and then tried to cancel. I could never get a customer service rep on the phone (called 3 times with over a 45 min wait time each call). I kept "pausing my leads", a service they offer online but you can only pause them for 2 weeks. After that two week period you will get slammed with leads back to back while frantically trying to pause them again and sit on hold for 45 min to try and cancel your service. Total waste of $1300 and a complete scam.

Patrick Goff told me put some pictures up, Make the page your own, and most importantly get reviews posted. I haven't paid for leads since i started up and its three months later and I've gotten ten thousand dollars worth of work just from them in that time. While Patrick is gold the majority of the rest of the customer service is garbage. It is frustrating at times and tough to understand how it works at first and really aggravating dealing with most of their customer service when you need them (luckily i just call patrick directly). Get them reviews and you will get that money. Most people expect (just like i did in the beginning) that when you sign up for it that its gonna be easier than it really is to win leads when paying for them. Focus on getting good reviews from previous customers or new customers. Adding a couple before and after photos to your page. AND NOT BUYING LEADS and you will be surprised when the phone starts ringing.

I had an issue with a fireplace fan that stopped working. I used Home Advisor for a repairman. He was supposedly top rated. He came out and cleaned and re-lubed my fan and charged me $175.00. Within one week the fan stopped working. After two weeks of leaving phone messages, with no response, I contacted a local fireplace who who referred me to their repairman. He came out and said these fans cannot be repaired, but must be replaced. He charged me $75 plus the cost of the fan ($90). I would never use Home Advisor, but would, instead call a local company for referrals.

Home advisor recommended JB Contractor to come to my house and look at my sprinkler system. JB stood me up twice and when I wanted to leave a bad review. Home advisor told me they are not going to post it to the public because no services were done. I wasted an entire Saturday and Thursday afternoon eating for JB contractors to show up and home advisor wouldnt let me post a negative review. I would never do business with either again or attempt to do business I should say.

Homewood visor made all kinds of promises to get my $400 start up fee and then categorize me as the wrong category and refused to put me in the right category I will not do business with a company that makes promises and does not keep them! If youre smart youll stay far away from this company currently have a lawsuit if youre smart youll stay far away from this company currently have a lawsuit against them spiked say to California against them by the state of California

I own an 18 year old general contracting company. I tried HomeAdvisor on 2 different occasions all they did was charge my credit card $800 for Leads THAT WERE NOT REAL and went to peoples voicemails and never got a call back I canceled my account with them. I also own an 8 year old Air Conditioning business they did the exact same thing to me 2 times on the Air Conditioning business. DO NOT GIVE HOMEADVISOR YOUR MONEY THEY ARE A FRAUD! I gave them 3 chances and its the same thing every time. They Don't want to Refund your money either.

Onique Ortega Is the person who kept calling us and Emailing us 24/7 to get us into her useless company! After we decided to join Home Advisor, she only told us we were going to pay three hundred and som just so sign up, she never explained how it actually worked she stated a whole different thing! She told us that we would ONLY get charged once the lead accepted our offer! Bull$#*!! Home Advisor would send us leads everyday long and charged for every single one and some where from services we didnt even provided like gutter cleaning? And we were still getting charged for every single one! Out of nowhere we owed Home Advisor $1,132 and the leads he sends are garbage people dont even own their properties! Its so disappointing to us! We so much regreat having to work with this ppl! Onique Ortega NEVER EVER AGAIN did she answered our calls or emailed us back EVER! Why not get back to us? We were so confused because she never explained since the begging how it actually worked she NEVER told us we were able to stop the leads or paus the acc ect. So we had so many questions on why we were been charged everytime! I personally called a different number to get transferred to her and thats the only way she got to talk to me, i told her if that was how the program was going to work than we needed to cancell she was no help! She said she was going to pause it and she never did and here we are left with no money on our bank for our rent because of her miscommunication! I hate this company and I hate ONIQUE ORTEGA! I hope youre never left with no rent money on the bank and have no idea why!
- Gaby

A customer care adviser hung up on me and then stated in their notes that I had disconnected the line when I was waiting for accounts receivable's phone number. In addition, when I decided to chat online I was told it would take 8 business days for a supervisor to call me. I was put on hold for over 1 hour. I would not recommend home adviser for any home professional services provider and the leads that they provide are not always legit. When you do want to suspend your account they will do so for a max of 3 months at a time and I've had several occasions where they "forgot" to freeze my account. When I did cancel my account all my credits were cancelled on the account and I was told to pay the full balance. Simply put, a business that strong arms you to stick with them or you will pay.

I am not sure where to start since I find the way Homeadvisor targets small business owners shameful. For example when I realized that the leads where not worth the price the Homeadvisor reps refused to cancel my membership and instead just suspended it for a length of time. They only finally canceled when I called in to complain about a large unauthorized sum the debited out of my bank account, which they refuse to reimburse. I have had to file a dispute in hopes to get the problem resolved

I was on a crucial deadline for yard work and made the mistake of going to Home Advisors - they made promises, provided a joke of a "range" of an estimate, which varied by over 500%, and then promised I would get a call from the service provider - when it didn't happen I tried to get in touch with Home Advisor without success - then I finally got a call the last drop-dead project day only to hear they never were able to reach the promised yard service company - "SORRY" -

I used Home Advisor to hire a "handyman." The person I hired, was to perform two jobs and quoted a $250 fee over the phone. On Apr. 30,2018, he arrived and told me he couldn't perform on of the jobs we discussed. I then asked if he would reduce the $250 fee since it was based on doing the two jobs. He said NO, and proceeded to hang the kitchen wall cabinet. He is dishonest, unethical and should not be listed on Home Advisor's website. His "receipt" was handwritten on a piece of loose leaf paper and listed the two jobs he was to complete and a total received of $250, with his "initials" scribbled on the bottom. Very unprofessional and certainly not the type of person I, or anyone else, should/would hire again. On Apr. 30, I immediately contacted Home Advisor and spoke to Justin and told him my experience. He assured me he would forward my comments to their Consumer Resolution Dept. and someone would contact me within 8/10 business days. More than two weeks went by, and no one contacted me. I again called on or about May 15 and spoke to another rep who told me he could find no record of my speaking to anyone on Apr. 30 but assured me once again he would forward my comments to the Cons. Res. Dept. Two weeks later, on May 29, I again heard from no one at Home Advisor and spoke to Amanda. She transferred me to the Consumer Resolutions Dept. and I was advised they could do nothing for me or arrange to have a partial refund issued. Home Advisors is as bad as the handyman they listed on their website and whom I hired. He is dishonest, and Home Advisors is unreliable and apparently doesn't care about their customers or their feedback. I'll stick to using Angie's List; I've never had a problem with them. Beware of Home Advisors and people listed on their website. Scam artists, all!

Hired through Home Advisor for a contractor to fix soil erosion in my back yard last year his name was Shawn Powell charged me $800.00 for the job that was clearly worth around $350.00 -$400.00.

Complained through Home Advisor and their policy was to contact the contractor for their response, the next thing when I checked for his response Home Advisor deleted my post.

Beware they are trying to maintain a 5.0 rating to compete with the other companies but their reviews for their contractors can be deceptive and misleading customers in the process of trying to find a good contractor that's honest and actually do what the job right.