Holapick has a rating of 1.5 stars from 207 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Holapick most frequently mention customer service, credit card and full refund. Holapick ranks 1977th among Women's Clothing sites.
Do not buy anything from this company. It's out of China and good luck trying to get your money back. After 6 months I finally called BofA and let them deal with it. I got my full refund back but they couldn't even find a contact #. If you don't want to take my word for this company, check out Holapick reviews Better Business Bureau they got a F rating. It's no wonder all the reviews only had one star. Please I repeat please don't waste your time or money with this company... Period.
I even measured myself and the sizes are off for 4/8 items
The quality of 6/8 items is not good at all. Going strait to goodwill I guess - I have not tried customer service yet
Hi Brigitte H.
Thanks for contacting us and sorry for keeping you waiting
My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible
Please feel free to let us know if you have any further questions.
Here is our email address:service@holapick.com
Thank you to all who took the time to write a review. This company sounds like a re-named NoraCora. All the same problems. Anyway, don't order from either company. So glad I looked at your reviews first this time.
Hi Beverly H.
Thanks for contacting us and sorry for keeping you waiting
My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible
Please feel free to let us know if you have any further questions.
Here is our email address:service@holapick.com
DON'T BUY from this company(if you can even call it that). The clothes look great in their promos but when they arrive 4-6 weeks later they are all either oversized or undersized and the material is disgusting.
If this was a real company they would have a returns policy and treat their customers with respect. I wish I had read these reviews before I purchased over $200 worth of clothing from them it would have saved me both time and money. I don't buy clothes very often and I thought I was getting something special for my self and my daughter. EXTREMELY DISAPPOINTED and upset with Holapick. You are a disgrace to the online shopping community and should be banned. If I could give you negative stars I would!
Hi Sue D.
Thanks for contacting us and sorry for keeping you waiting
My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible
Please feel free to let us know if you have any further questions.
Here is our email address:service@holapick.com
Ordered trousers in what on the photo looked like very thin denim with enbroidered flowers, and cotton-linen top in what on the photo looked fresh lush yellow-greenish color. Goods arrived 2 weeks after i placed the order. Yet the quality of material was a disappointment. The trousers were made from some very cheap synthetic material, and flowers were rather imprintered than embroidered. The material of the top was very cheap and low quality. Also the colors were absolutely different to the photos on their website. The size of the top was not matching their size table, it was much smaller than M. And the design of both things was not exactly what was presented on their website. Everything looks terrible and very cheap. I've attached photos of what i received and what is on the photos on their website. Do not recommend this seller. This is dodgy Chinese producer of very low quality clothes. What you get is absolutely not what is shown on the photos on their website - totally different material, different colors, different design and wrong sizes. My recommendation: stay away from this rip off.
Hi Karina U.
Thanks for contacting us and sorry for keeping you waiting
My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible
Please feel free to let us know if you have any further questions.
Here is our email address:service@holapick.com
I was very disappointed with my resent order of 5 clothing items. Their description did not match even the photos. Basically, their description of "elastic" means jersey material and textures are just printed on. Cheapest look. I will Not refer them to anyone nor purchase anything. I will not even attempt to return them as I can only imagine how complicated it will be. It was not from Europe, either.
Hi Michael V.
Thanks for contacting us and sorry for keeping you waiting
My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible
Please feel free to let us know if you have any further questions.
Here is our email address:service@holapick.com
Ordered a tv 40". Recieved a pack of 5 socks. What a scam. I have a open dispute with my credit card company. Scam. Reporting
Hi Penny J.
Thanks for contacting us and sorry for keeping you waiting
My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible
Please feel free to let us know if you have any further questions.
Here is our email address:service@holapick.com
Quality is very poor, thin and transparent material. Request return, but no responses. This is the worst company ever seen before.
Hi Wen P.
Thanks for contacting us and sorry for keeping you waiting
My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible
Please feel free to let us know if you have any further questions.
Here is our email address:service@holapick.com
I ordered almost $500 Canadian. There was not one single thing that was wearable. KEEP YOUR HARD EARNED MONEY. They would only refund $36. I don't typically write reviews but PLEASE KEEP YOUR MONEY!
Hi Mary M.
Thanks for contacting us and sorry for keeping you waiting
My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible
Please feel free to let us know if you have any further questions.
Here is our email address:service@holapick.com
I purchased 6 blouses from what I thought was an Australian Company 8 weeks ago - only to learn that it is a chinese company - they didn't dispatch in 24-48 hours as they say they will. I measured myself and ordered sizes according to their dimensions on the web site. I am normally a size 18 - 20 - I ordered 3XL & 4XL and only 1 of the blouses fit - one blouse was nice (one that didn't fit) the rest were really cheap thin material and if I saw them in a clothing store would not have paid $5 for them. I asked for a refund but got no reply. Be warned they are cheap for a reason
Hi Carol H.
Thanks for contacting us and sorry for keeping you waiting
My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible
Please feel free to let us know if you have any further questions.
Here is our email address:service@holapick.com
Not only was I not able to track my package it showed up with half an order and I laughed at the sizing. The t-shirts I ordered were nothing but iron ons. The XXL fits my small-sized son. What a rip off.
Ordered June 14, received July 9. Ugly $#*! dress bore no resemblance to beautiful pic online. Paid $40+ with S&H. They offered me $14 refund if I keep it, saving shipping cost which I have to pay. PLEASE, don't buy anything from them! PLEASE!
I ordered 8 items from them and they sent the wrong size on 6 items. They advertised 2 dresses as linen and they were cheap see thru polyester.
You have to pay for returns. Which was $72 from FL, USA. So it was rediculous to return. I will donate.
Me remitieron una prenda en mal estado, fallada, no me devuelven el dinero. Me dicen que primero tengo que devolverlo. El costo del envío es superior al valor del producto. Les envié foto con la falla. Una vergüenza
I ordered items worth $130 a year ago, followed up more than 5 times but never received them, scammed
I saw their website & the stuff looks just adorable, so I ordered a bunch of things. Sorry I did! The tops are cut w/ no sewn seam on 1/2 of the item, colors are not what they should be, cheesy leggings with the elastic not sewn into the fabric, just placed in a pocket, just NOT made well AT ALL! When I tried to return, I have to jump through all kinds of hoops & after 8 emails, still don't have a shipping label B y the time I get it, the 30 days will be up & they will say I can't return. DO NOT BUY ITEMS FROM THEM!
Worst experience with ordering clothing. Fabric was printed on extreme slimy polyester. Styles not as pictured. Some items never came. No way to return anything. Small small small. And ugly ugly. Believe the 1 reviews... would have given it a zero but not an option. Don't waste your money or time. On a 90$ ordered offered a 30$ refund but no way to return whole miserable mess even tho say returnable.
I was scamed by this company! They sent me 3 on 5 items months later that they were advitising. One was too small, another was not what I ordered. The quality of these items were not like they showed on the photos.
They tried to engage me in the mail conversation without any viable sollution. I do not understand why are they still online. They should be in prison!
Bestilte en kjole som så veldig fin ut, i tynt, lett "chiffon"stoff i flere lag. Etter flere uker kom en kjole i et stivt, syntetisk stoff og glorete farger og helt uten fasong. Rett og slett svindel. Har sendt mail og er spent på om jeg får svar.
Den jeg bestilte er til høyre, fikk den til venstre...
Most items do not look as advertised from color to fabric and pattern. I have ordered due to poor refund policy and they do not follow and try to get you to buy more by saying 60% off next purchase meanwhile most of their items do not fit properly and are garbage material. I have halloween costumes that feel better! And would wear then this garbage. DO NOT BOTHER, photos are deceiving and most likely photoshoped to the extreme. OH and they also send items in large instead of small and items that are not even the same style or color.
Answer: Don't know! Scary that a company wants to scam you but they would be soooo upset if someone did that to them!
Answer: Unfortunately you probably cannot. After my dealings with a company called Noracora, I have done some research. Seems these companies are poppong up on FB and other social media sites. They advertise very cute clothing for reasonable prices. Most of them are scams. They take your money and (if they send it at all) send you cheaply made pieces that barely resemble the pictures. Fraudulent customer service emails, extremely high shipping on returns and lies all around. My recommendation would be to contact your Paypal or credi card company to see if they can help. Sorry!
Answer: Try a company called SayHey in Hong Kong, they took the money from me under that name
Answer: You can only return by sending to China for between $60 - 80. You will not receive an exchange or a refund.
Hi Roberta S.
Thanks for contacting us and sorry for keeping you waiting
My sincere apology for this situation. Could you please provide your order number to us, and we will check your order as soon as possible
Please feel free to let us know if you have any further questions.
Here is our email address:service@holapick.com