DO NOT USE THEY TAKE MONEY FROM YOUR ACCOUNT WITHOUT AUTHORISATION. DO NOT SUBSCRIBE THEY ARE CROOKS
They pick the food. You call and change it to what you want and they change it again. Bah!
This company has gone down hill. Poor quality of food, missing products, horrible customer service
They delivered my order to wrong address and customer service didn't solve a problem. DO NOT RECOMMEND THIS COMPANY!
No star!
Saknar ingredienser, har anmält detta 5ggr ändå behöver kundservice att man anmäldes detta igen manuellt. Lagt ner 2h på detta ärendet och får tillbaka endast 110kr. När de var basigredienser så maträtten gick inte ens att tillaga.
Hellofresh lohnt sich denn es bietet eine große Auswahl an Rezepten. Außerdem erhält man über den Gutscheincode Poghellode8592 Rabatt für die ersten Bestellungen. Man hat nichts zu verlieren als Neukunde denn es gibt über den Gutscheincode Poghellode8592 90€ Rabatt.
I decided to give this service a shot after seeing the great deal, but it turned out to be a huge letdown. The ingredients were either old or damaged, and it didn't include the essentials I always have at home like oil, sugar, or seasoning—despite claiming to cover everything. Instead of saving me time, it just added another trip to the store because I still needed a handful of items to complete the meals. I also tried to share the offer with family and friends, hoping they'd get a good deal too, but the code didn't work for them at all, which was just frustrating. To top it off, when I reached out to customer service for help, there was no response or resolution. Really disappointed and won't be ordering again.
Answer: I signed up and realised its a scam - your first order is only able to be placed 2 weeks away, meaning they get your money even if you use a coupon... and from other reviews they won't let you cancel. I just registered a voucher, saw the dates and tried to cancel... and can't - there is no "cancel" on their website
Answer: You will still have to pay for delivery and such because this company says those things cannot be covered by a gift card. Beware signing up, because they will subscribe you as soon as you enter credit card information. It is in their Terms and Conditions at the beginning of the process.
Answer: You're automatically on auto ship…any week you don't overtly cancel will get sent out and you'll get charged.
Answer: Nor really. They will want to give you a partial refund of the single ingredient you found to be of poor quality... and that's if you want to take the time to navigate the website to find out how to do it. Their website is totally designed to make customer service difficult.
HelloFresh has a rating of 1.5 stars from 803 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HelloFresh most frequently mention customer service, credit card and free meals. HelloFresh ranks 172nd among Food Delivery sites.