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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
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My bad for not thoroughly reading the return policy. I would not have ordered the dress had I known it could not be returned.
Fits nicely. Everyone lived it. Will definitely by again from this company.
I would NEVER buy another dress from Heboes. They make it really difficult for you to do a return. Spoke to someone via email and still can't get a return address to send the dress back for a return.
Dresses run too large- nice but not identical to pics
Dress is beautiful. Ordering it was simple and it was shipped in a timely manner.
I loved my dress just how I imagined I did get it tailored but I'd rather it fit me big then to small. It also got here right on time...
They don't do returns unless it is defective or the wrong dress shipped! They advertise that they do returns on their website but it's a total scam! My dress didn't fit me and was too small and they seriously asked for a picture of a tape measure to show it LOL what a joke. Don't buy anything from these cheapskates.
Dear Customer,
I hope you have a nice day. We have known your main complaint and we are sorry to cause you all the inconvenience.
We have located your order and we will report your problem to our customer service. They will contact you soon. Remember to check your email.
Thank you for your time and patience.
Looking forward to your reply soon.
To be honest I was a little skeptical at 1st but after receiving my dress in a very good timely manner and it's even more beautiful in person I'm in love
Bra cups are too stiff and are sewn into two pieces of fabric so you will have to deconstruct the dress. The boning of the dress is pointless and oddly placed
She felt like the royalty She has grown into! What a way to bring in Adulthood!
Amazing experience from start to finish. Order process was easy good communication and fast delivery
I was surprised the dress arrived and time and with the quality of the dress.
I loved my dress, when I first ordered my dress I thought it was darker! Once I received it & tried it on I was in love.
This dress was perfect! I'll will definitely order again!
Great quality dress for low price. Shipping was fast. Sizing Chart provided was helpful and accurate.
This dress was exactly what it said it was this website is far from a scam
Fast shipping, great material, dress is true to its color and the material is thick not cheap. This ball gown dress is perfect for the winter time and fall. I would highly recommend.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.
Dear Customer,
I hope you have a nice day. We have known your main complaint and we are sorry to cause you all the inconvenience.
We have located your order and we will report your problem to our customer service. They will contact you soon. Remember to check your email.
Thank you for your time and patience.
Looking forward to your reply soon.