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HebeosReviews 5,176

3.5

From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,853
This company does not typically respond to reviews

Instant Feedback

11,291 reviews
Georgia
1 review
0 helpful votes
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Excellent service
March 13, 2023

My dress arrived in perfect condition and earlier than I expected.

Date of experience: March 13, 2023
Louisiana
1 review
0 helpful votes
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Size
March 13, 2023

It didn't fit right so I tried to return it. However, the policy is that I can't return it but I did receive a 70% off coupon

Date of experience: March 13, 2023
Florida
1 review
0 helpful votes
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Very happy!
March 13, 2023

The best! Found the perfect dress for my daughter it was fit perfect and is beautiful! Thank you!

Date of experience: March 13, 2023
Ohio
1 review
0 helpful votes
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Hassle to return dress
April 12, 2023

The color I selected (champagne) does not look good on me. When I wanted to return the dress I was told I have to send a picture, etc. The coloring of my skin/hair color with the color of the dress is not going to show up. I just wanted to return the dress. Don't need a hassle. I will not buy on line again from this company.

Date of experience: March 13, 2023
Maine
1 review
0 helpful votes
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I'm not happy with the service
March 13, 2023
Updated review

I needed to return a never worn dress, and the people only wanna give me 20% back. That's ridiculous!

Date of experience: March 13, 2023

Need more promo codes
February 10, 2023
Previous review

Need more promo codes

Date of experience: February 10, 2023
North Carolina
1 review
0 helpful votes
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Arrived early!
March 12, 2023

The dress came early, we paid the extra money for customs tailoring and it fit perfectly. My daughter is wearing to her prom and she is so excited! The dress is beautiful

Date of experience: March 12, 2023
Nebraska
1 review
0 helpful votes
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Just perfect!
March 12, 2023

Hard to choose but everything after that was so easy!

Date of experience: March 12, 2023
Michigan
1 review
0 helpful votes
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Amazing flowers!
March 12, 2023

I was super amazed by the quality of them and how life like they look. I cannot wait to use them for my wedding

Date of experience: March 12, 2023
Illinois
1 review
0 helpful votes
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I really enjoyed the selection of dresses and shopping experience, being able to filter by different colors and styles, and an easy checkout process. The dress arrived on time, well packaged, and is absolutely the most beautiful dress I've ever owned!

Date of experience: March 12, 2023
Ohio
1 review
0 helpful votes
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Love this dress!
March 12, 2023

Amazing quality! I was so scared to order a dress online but I had this one in my bookmarks for over a year. I finally got it and I love it! The quality is amazing. It fits great and I'm so excited to wear it for my big day!

Date of experience: March 12, 2023
Georgia
2 reviews
0 helpful votes
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Both dresses are too small.
April 11, 2023

Dresses are too small. No form to give me the option to return them in.

Date of experience: March 12, 2023
Montana
1 review
0 helpful votes
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Minor damage
April 11, 2023

Minor damages to fabric. I will be able to repair but will not be ordering again.

Date of experience: March 12, 2023
Maryland
1 review
0 helpful votes
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Split too high
March 12, 2023

The split was too high and exposed privates, tacky.

Date of experience: March 12, 2023
Indiana
1 review
0 helpful votes
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Not what I expected
April 11, 2023

Low quality. Extremely difficult to return. Will not purchase from them again nor recommend.

Date of experience: March 12, 2023
New York
1 review
0 helpful votes
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Wedding 2023
April 11, 2023

Picked a dress like it ordered it the dress came earlier which was nice. My is a size 2 tall and skinny so we didn't have any special measurement

Date of experience: March 12, 2023
Alabama
1 review
0 helpful votes
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Bridemade dress for small wedding
March 11, 2023

Quick delivery. Comfortable fit. Good size. The site provides follow up to ensure product is received

Date of experience: March 11, 2023
Maryland
1 review
0 helpful votes
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Dresses
March 11, 2023

Easy transaction. Shipping was not as long as I had anticipated.

Date of experience: March 11, 2023
Illinois
1 review
0 helpful votes
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Great!
March 11, 2023

The product i received was on time and the quality was amazing! I love the customer support too. Before i bought the dress, i reached out to Hebeos via email and asked for a picture of the dress to be sure i wanted to but it. They answers me in a matter of days and sent me exactly what i was wanting. Love this site and will definitely be buying here again!

Date of experience: March 11, 2023
Ohio
1 review
0 helpful votes
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Wrong color dress
April 10, 2023

Purchasing the dress was easy. I really wish the colors were more accurate. Unfortunately I will have to return this dress

Date of experience: March 11, 2023
Michigan
1 review
0 helpful votes
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My daughters wedding dress!
March 11, 2023

Shopping was great, checking out was a little difficult. Should make it easier for people who just want to pay with a credit card who don't have pay pal.

Date of experience: March 11, 2023