Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
My dress arrived in perfect condition and earlier than I expected.
The best! Found the perfect dress for my daughter it was fit perfect and is beautiful! Thank you!
The color I selected (champagne) does not look good on me. When I wanted to return the dress I was told I have to send a picture, etc. The coloring of my skin/hair color with the color of the dress is not going to show up. I just wanted to return the dress. Don't need a hassle. I will not buy on line again from this company.
I needed to return a never worn dress, and the people only wanna give me 20% back. That's ridiculous!
The dress came early, we paid the extra money for customs tailoring and it fit perfectly. My daughter is wearing to her prom and she is so excited! The dress is beautiful
Hard to choose but everything after that was so easy!
I was super amazed by the quality of them and how life like they look. I cannot wait to use them for my wedding
I really enjoyed the selection of dresses and shopping experience, being able to filter by different colors and styles, and an easy checkout process. The dress arrived on time, well packaged, and is absolutely the most beautiful dress I've ever owned!
Amazing quality! I was so scared to order a dress online but I had this one in my bookmarks for over a year. I finally got it and I love it! The quality is amazing. It fits great and I'm so excited to wear it for my big day!
Dresses are too small. No form to give me the option to return them in.
Minor damages to fabric. I will be able to repair but will not be ordering again.
The split was too high and exposed privates, tacky.
Low quality. Extremely difficult to return. Will not purchase from them again nor recommend.
Picked a dress like it ordered it the dress came earlier which was nice. My is a size 2 tall and skinny so we didn't have any special measurement
Quick delivery. Comfortable fit. Good size. The site provides follow up to ensure product is received
Easy transaction. Shipping was not as long as I had anticipated.
The product i received was on time and the quality was amazing! I love the customer support too. Before i bought the dress, i reached out to Hebeos via email and asked for a picture of the dress to be sure i wanted to but it. They answers me in a matter of days and sent me exactly what i was wanting. Love this site and will definitely be buying here again!
Purchasing the dress was easy. I really wish the colors were more accurate. Unfortunately I will have to return this dress
Shopping was great, checking out was a little difficult. Should make it easier for people who just want to pay with a credit card who don't have pay pal.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.