business logo of Hebeos

HebeosReviews 5,177

3.5

From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
How would you rate Hebeos?
grey star
grey star
grey star
grey star
grey star

Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,853
This company does not typically respond to reviews

Instant Feedback

11,290 reviews
Michigan
1 review
0 helpful votes
Follow Kelsie A.
Unfollow Kelsie A.
Send Message
Share Review
Report Review

My daughters wedding dress!
March 11, 2023

Shopping was great, checking out was a little difficult. Should make it easier for people who just want to pay with a credit card who don't have pay pal.

Date of experience: March 11, 2023
Wisconsin
1 review
0 helpful votes
Follow Emma X.
Unfollow Emma X.
Send Message
Share Review
Report Review

Packaged nicely
March 11, 2023

They double package so it doesn't get wet, but they also but the dress inside out so it doesn't get damaged

Date of experience: March 11, 2023
Texas
1 review
0 helpful votes
Follow Courtney L.
Unfollow Courtney L.
Send Message
Share Review
Report Review

Not what I expected
April 9, 2023

The material is very uncomfortable, the front lace rubbed my neck almost raw after 20 minutes of wearing it. It's also very stiff, making movements difficult. I can not lift my arms above my chest without thinking it is about to rip.

Date of experience: March 10, 2023
Missouri
1 review
0 helpful votes
Follow Glenda Y.
Unfollow Glenda Y.
Send Message
Share Review
Report Review

Disappointed
April 9, 2023

Description of dress was not the same as picture.now pray I am able to find another dress before my big day I will never order clothing of any kind from this site again

Date of experience: March 10, 2023
North Carolina
1 review
0 helpful votes
Follow Kathy W.
Unfollow Kathy W.
Send Message
Share Review
Report Review

Not exactly as pictured
April 9, 2023

Shipping took a while and the dress we received was pretty BUT not exactly as pictured. There were a few differences. My daughter still loves it though and will be wearing it to her prom.

Date of experience: March 10, 2023
Maryland
1 review
0 helpful votes
Follow Tammy W.
Unfollow Tammy W.
Send Message
Share Review
Report Review

It was very easy to place the order and the dress came during the timeframe advertised. The dress just wasn't what I expected.

Date of experience: March 10, 2023
Ohio
1 review
0 helpful votes
Follow Chloe V.
Unfollow Chloe V.
Send Message
Share Review
Report Review

Review
March 10, 2023

The website is easy to use, there are a lot of great dresses and many different colors to choose from

Date of experience: March 10, 2023
Florida
1 review
0 helpful votes
Follow EVA G.
Unfollow EVA G.
Send Message
Share Review
Report Review

I have searched for many dresses but this one keeps standing out. Apparently, it must be the one.

Date of experience: March 10, 2023
Virginia
1 review
0 helpful votes
Follow Ava J.
Unfollow Ava J.
Send Message
Share Review
Report Review

Beautiful
March 10, 2023

Beautiful dresses. It was Hard to decide. But the dress came well tailored. I think it needs a dress bag. But very pretty

Date of experience: March 10, 2023
Pennsylvania
1 review
0 helpful votes
Follow Deanna b.
Unfollow Deanna b.
Send Message
Share Review
Report Review

Disaster
April 9, 2023

Ordered my gown. Received my gown. Didn't care for the plastic looking rhinestones on the front of the gown. So I requested a return. Three days later I got an email. Asking for pictures. An what was wrong.
My reply was as stated about. Plastic rhinestones. Submitted the form. Never heard back. Tried again. Nothing. Three times a charm right. Nope nothing. Do not buy. Can't return. Very disappointing.

Date of experience: March 10, 2023
GB
1 review
0 helpful votes
Follow Zoe T.
Unfollow Zoe T.
Send Message
Share Review
Report Review

Stunning dress
March 10, 2023

The dress I ordered arrived when it needed to, however I didn't receive a shipping email. The dress itself looks great on but the zip is small and fiddly which makes it quite difficult to use. Overall, the dress is gorgeous and I would recommend Hebeos as a company.

Date of experience: March 10, 2023
California
1 review
0 helpful votes
Follow Ebony J.
Unfollow Ebony J.
Send Message
Share Review
Report Review

Bridesmaid Dress
March 10, 2023

My dress came before they said it would come. For them not to have the person there to make the dress to size, they did a good job of closely getting the dress to fit with only given measurements. Of course there are a few alterations that has to be done, overall the company was very prompt, professional, and are good at what they do.

Date of experience: March 10, 2023
North Carolina
1 review
0 helpful votes
Follow Tiffany Y.
Unfollow Tiffany Y.
Send Message
Share Review
Report Review

Perfect!
March 9, 2023

Easy website to use. Notifications sent along the tailoring and shipping process.

Date of experience: March 9, 2023
North Carolina
1 review
0 helpful votes
Follow Jasmine V.
Unfollow Jasmine V.
Send Message
Share Review
Report Review

Wedding 2023
March 9, 2023

Took about two weeks was delivered right to the door

Date of experience: March 9, 2023
South Carolina
2 reviews
0 helpful votes
Follow Theresa E.
Unfollow Theresa E.
Send Message
Share Review
Report Review

Return
April 8, 2023

My dress does not fit and I need to return for a refund. I am having problems trying to find out how I return the dress.

Date of experience: March 9, 2023
Iowa
1 review
0 helpful votes
Follow Brandy Q.
Unfollow Brandy Q.
Send Message
Share Review
Report Review

Good product
March 9, 2023

Good product, arrived as promised. Very nice and my daughter is thrilled with it.

Date of experience: March 9, 2023
Florida
1 review
0 helpful votes
Follow Henri T.
Unfollow Henri T.
Send Message
Share Review
Report Review

Best site for dresses
March 9, 2023

Overall great quality. Love the material and the design.

Date of experience: March 9, 2023
California
3 reviews
0 helpful votes
Follow Halie C.
Unfollow Halie C.
Send Message
Share Review
Report Review

Elegance, Beauty, and Radiance
March 9, 2023

Amazing experience. Dresses exactly like I ordered. They are the perfect fit and look even better on!

Date of experience: March 9, 2023
Minnesota
1 review
0 helpful votes
Follow Jaedyn V.
Unfollow Jaedyn V.
Send Message
Share Review
Report Review

Disappointed in construction
April 8, 2023

Previously explained. Poor construction on the bottom of dress.

Date of experience: March 9, 2023
Texas
1 review
0 helpful votes
Follow Lavasjah H.
Unfollow Lavasjah H.
Send Message
Share Review
Report Review

Fabulous
March 9, 2023

Very beautiful and good quality fabric. It also came in a good time matter.

Date of experience: March 9, 2023