HebeosReviews 5,171

Wanted to return
It's an online store….how can anyone know until they try it on!
I am stuck with over $200 worth of dresses I'll never wear

The dress i got was great it fit me perfectly and shipped relatively quick!

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The dress came on time and it's beautiful I can't wait to wear it to prom I love it

The dress doesn't fit right and has a lot of bunched material in the mid section.

Not a good material used for one of the dresses and the sowing came off really easy and ripped

I contacted the support department but they did not respond back.

I wanted to return my dress as soon as it came. Have contacted customer service 3 times and am getting the run around.

Never again Never again Never again Never again Never again Never again Never again Never again Never again Never again

Thank you. Very pretty dress. I hope it comes as I see it online.

Good……………………………………………………………………………………………… the products are worked fast.

No response for issues, they ignore all attempts to return

Perfect fit even if it was not exactly like the picture

So many choices! The options and colors easily beat retail dress stores.

My daughter loves the dress. She had first saw a dress on another website. But then she came across this site and fell in love with the dress.

I purchased a dress for daughters wedding. I ordered dress according to my size. Dress didn't fit, it seems like there chart size is Not what the dress size was.
I contacted them regarding issues & they asked me to take pictures,so they may see problem.
I sent pictures & asked for a return ticket. They told me to see if a tailer can fix it. I consulted in a tailor & they sad its impossible, there's No extra material as Hebeos mentioned to even work on dress.
Hebeos just wants to give me a 100% coupon for next order.

There NOT BEING FAIR OR COOPERATIVE with me & won't refund me. I will persue it further, to get my money back.
Now I have to spend extra money to find another dress for wedding in 2 weeks.

Ordering was easy. Delivery was fast…attempting to reach customer service was difficult. No number to call.

Trying to return as it doesn't look like website and hangs funny bc of the bunching on side

Never received dress and no red from company does not recommend

I ordered a maid of honor dress based on the picture online and the one I got does not look at all like the one I ordered. I sent images and a request to exchange or return, and after a week of silence was offered a 20% refund and told I could donate or resell the dress. Yikes! I'll have to look elsewhere based on how long everything has taken with still no resolve!