HebeosReviews 5,170

This dress is great quality and better than I could have imagined! And it came very quickly. In the picture shared, the dress was straight out of the box and had not been steamed or anything. I am 5'4" and about 113lbs. I ordered a size 2.

Love it - great customer service! Can't wait to wear it!

Expressed my dresses didnt fit then i was asked to provide pictures and sizes which is fine but tedious. I haven't heard a response from customer support.

The dress came earlier than expected, and the dress was made to measure and fit perfect. I didn't have any issues and the dress looked exactly as pictured!

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Good overall but will need to exchange as the dress is too small

I guess you have to order your dress two sizes up. I ordered it one size up and I can't wear it.

Its ok, Im not satisfied with the dress. I was expecting a champagne color tulle with white lace decor

The dress is incredible! I decided to provide my custom measurements as I was falling between sizes and I was NOT disappointed. Thank you hebeos for having such quality for cheap.

I hated buying from Hebeos, the dresses were very different from the pictures and to return them it's been a nightmare. Such a waist of time and MONEY

Dress fabric is very pretty. Buttons on the back add beautiful detail. However the skirting underneath is uncomfortable and bunches up very oddly. The dress is okay. No problems with order or shipping. Dress is worth the price, but be prepared to put a little work in to make a little something a little something extra :)

This site doesn't disclose they are located in China. They don't really honor their return policy as outlined on their website until a few back and forth's with them in which after they agree to accept the return they will disclose their address is in China which has a huge shipping back cost for the customer and of course this will not be refunded. WILL NEVER PURCHASE FROM THEM AGAIN.
Funny they write they are glad we reached a satisfactory resolution. For who? For them probably not for me. They only agreed to give me a partial refund since there was nothing else I could do. If I ship the item back it will be worse It will cost me in the end more money and now I have an item that's not what we ordered originally and I am stuck with it. This company really SUCKS! Don't waste your money and time with them. I will NEVER NEVER order from them again.

I have been emailing and texting trying to get the return approved, no one answer or give me directions. Awful customer service.

Fine. Support was attentive and responded quickly thank you for your help.

The dress was just as described, the chart was accurate.
Love my dress!

The website had so many dresses to choose from, and the pictures were really well done

Poor and delayed customer service. Requested how to return an item that did not fit and cannot use for the event it was purchased for. No where on the site says all sales final and even prompt you to reach out to request for a return. Was told I should tailor it and they closed out my ticket. Will be disputing charges for this purchase but am happy to return the item in its brand new untouched condition

Horrible experience, they advertise worry free returns but it is far from it. I got poor quality dresses with awkward fit and have been unable to return because they refuse to send return authorization. Now exploring avenues for claims with credit card since Hebeos customer service is awful

I was VERY apprehensive about ordering on line after reading so many bad reviews on other sites. But I took a chance and I'm so glad I did. Quality is great and dress fits everywhere except the chest. I have an appointment for alterations to take in the chest next week. Since it's a beach wedding and I'll be barefoot I need it hemmed and I think I'll add a slit up the side while I'm at it. But over all great experience and good quality. No need to hesitate when ordering from them.

Better than anticipated. Quality and delivery was fast