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Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
Hebeos Reviews Summary
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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Everything was perfect it came on time. The quality was great and the fir was perfect. We selected the size needed but also gave accurate measurements and any adjustments we needed in the notes. And it fit tailored to perfection.
YOU GUYS ARE A BUNCH OF $#*!S. YOU KNEW I NEEDED THIS DRESS FOR TH 6TH OF JUNE BUT YOU MAIL IT OUT ON JUNE 4TH KNOWING I WOULD RECEIVE IT LATE. IM SOOO MAD RIGHT NOW AND I WANT MY $#*!ING MONEY BACK! IM SENDING THIS $#*! BACK AND I WILL NEVER DEAL WITH YOU GUYS AGAIN.
I used the customized sizing and the dress came in nearly perfect! I had to take it in to make the sleeves smaller and shorten it by 3 inches or so. This dress is definitely worth it! It took about 2-3 weeks to come in, so order early if its for a special event! Worth the wait. I got compliments on it all night.
I was a little bit skeptical about the website in the beginning and looked at comments for a couple months. The prices were amazing on all of the dresses for the quality they were offering so it took me a while to finally decide to order the dress. When I got my dress I was so happy! It fit me to nicely and it looked just like the picture. The only few problems I had was that the color was a tad off and the v-neck didnt go as low as the photo online but all in all I loved it. I am definitely coming back to shop for further dresses in the future.
The dress it wonderfully and the beading is gorgeous. It was worn for a formal high school dance and more than delivered. It comes pretty long and with a train but we had to have it hemmed anyway because of my height. Besides the need for hemming, the dress was absolutely amazing
So pretty! I bought this as a costume to wear in a film that my friends are doing and I was a little skeptical as to what it would really end up looking like when it arrived... I am so very pleasantly surprised! It's actually nice enough that I could wear this to a formal party somewhere.
I don't even want to give this company 1 star they are horrible, My daughter and her friend both order a dress from here. My daughters dress was 10 sizes to big and we paid for custom size, the color was not "burgundy". The others girls dress was even worse nothing like the picture and completely see through. I have been sending emails back and forth with this company for months trying to get my money back.
HORRIBLE HORRIBLE HORRIBLE
PICTURES OF PEOPLE ON SITE ARE NOT ALL REAL
DRESSES ARE NOTHING LIKE THEY SHOULD BE
BUYER BEWARE
STAY AWAY!
RUN
We ordered 3 dresses for my daughter's proms. THEY ALL FIT COMPLETELY DIFFERENTLY, either too small or too big and THEY WOULD NOT WORK WITH US TO RETURN THEM! They took so long to come there was no time for alterations before the multiple prom events. SO DISAPPOINTED! I WOULD NEVER USE THEM AGAIN! TEHY DID NOT CARE AT ALL!
This dress was perfect! It came earlier than expected and fit perfectly (I ordered it in custom size). A couple of sparkles were not seen down completely but it wasn't noticeable and was easily fixed. I definitely turned heads.
I love my dress. I received many compliments on the quality of the dress. Although I had to have a few minor alterations (my mistake in measurements) the dress fit very well. Thanks Hebeos!
We loved our dress my daughter Jr prom great quality and speedy turn around I will definitely order again thanks hebeos
Ordered these for my bridesmaids and they fit perfect! Looks exactly like the picture and absolutely love the pockets! Highly recommended and will order again!
My dress arrived 5 days late and looks nothing like the advertised picture when I approached the company to return the dress they took 5 days to respond to me and then tried to offer me 10% refund and would not accept any return. I told them that I did not want the 10% and that I just wanted to return the dress for a full refund and then they tried to offer me 15%. I have asked them 3 times where they are based so that I can pursue this further however they still wont answer my question.
I feel completely ripped off and will go out of my way to tell everyone I know to stay away from these fraud rip off people. If there was a option to give 0 stars that is what I would be giving these people.
BUYER BEWARE! If you are entertaining the idea of order anything from this company, think again. They will not work with you to refund and return if you are not happy with the dress or whatever you thought you were ordering. They will show you a beautiful dress in a picture then when you get the dress you thought you ordered, it isnt anything like the picture and is not even made like it. It is a cheap knock off! Its made out of different fabric and isnt even close to what is pictured. They are crooks. They are dishonest and dont care if it doesnt fit or match the picture in the advertisement. I tried to talk to them through many emails and I never get the same person. They all are trained to say the same thing. They dont care!
DONT DO IT! Learn from my mistake!
Thank you for making such an amazing dress for my lovely night! New favorite website to buy a dress off of!
I got this for my dress for my prom and it's beautiful. Although there were a few minor errors like the beads were actually navy blue like the dress and the dress was so big I had to the bottom cut off so I would be able to walk but asides from that the dress fit perfectly and it came right on time which was good.
I was very worried about ordering online but If you use the size chart and make sure you ACTUALLY measure yourself, they do an excellent (true to size) job! I will say on this dress the mini skirt underneath can be a little tight the, so just be aware of that. Overall loved it!
I ordered a dress for my daughter's prom and when it arrived it was absolutely nothing like the picture online. It was also frayed, torn and the stitching was like something a 5 year old would do. It was ugly and disgusting. The company refuses to let me return it and won't answer emails, they only offered a 30 % refund at most... anyway I have taken it up with my credit card company. Please do NOT deal with these liars and thieves. You will regret it. They pretend to be based in the UK but the dress was sent from China and repackaged.
Very cute dress, got it custom size just fits a little weird around my back and butt. But dress came out great and just like the picture and I cant wait to wear it to prom.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members