HebeosReviews 5,159

Do not order from this website. The pictures are deceiving, the quality of their dresses are very bad and they do NOT honor their return/exchange policy. This dress was ordered in gold, the color was a bright yellow and the dress looked nothing like the picture. Quality was very cheap and did not fit the way it looked, the sequins were falling off everywhere. When I emailed them to ask to exchange or get a refund I got the run around after submitting pictures and everything. Be careful!

I did receive my dress in good time. It is very poorly made. I ordered custom made but the waist was way too tight and the bust area was at least 4 sizes bigger and the dress was full of snagged threads and lace all over the dress it looks just awful. Now that is not good business and I suggest that you look somewhere else to order your dress. A wedding is such a special occasion and you want everything to be perfect and the most important thing is that you look great. Well this is not the place to buy for your special day

Ordered a dress for my daughter for prom. The dress in the picture clearly has a side slit up the leg.The dress they sent me has no slit at all. The sheer material on the arms look softer. What I got was some sort of hard taffita. I have tried for two weeks to have them send me a return. Label to no avail. They keep giving me some run around story that the dresses may differ slightly from what is on their website, and will not send me what i need to send the dress back. They offered my10% for a dress i paid $186 for. I was skeptical about ordering a dress from them in the first place, but the dress looked so pretty and elegant on their site,

Do not buy this dress or a dress in general from this site! First, the dress does not look like the photo. The mesh detailing on the front and back are more of a yellow color, than the champagne sheer look on the model.
Also, the dress did not fit. I requested a return slip about a week ago, and still have not received one. I am starting to believe that this site is a scam and will just steal your money and send you cheap quality dresses that you have no choice but to keep.

My daughter ordered a dress for her prom, it was too big in the shoulders. It took 3 weeks for delivery! So plan accordingly. Their website states returns are allowed within 7 days of receipt of dress, I notified them next day that the dress didn't fit and would like to return it. The asked for a picture of the dress on my daughter, I obliged... the next request was they'd like photos of my daughter's measurements, pictures of the actual tape measure! This is where I draw the line... DO NOT ORDER FROM THESE THIEFS! You better like your dress when you receive it, because returning anything is next to impossible! BUYER BEWARE!

I opened my box and the dress looks NOTHING like the picture, I am normally a size 4 but this dress did not even lay flat on my chest it stuck out like stiff cardboard on either side. It was WAY shorter than the measurements, and puffed out on the sides like a ballerina tutu. Nothing like how it's depicted in the photo. Much more pink also and super cheap stiff plasticy material unlike the chiffon appearing material in the photo. And they make their dresses non refundable because they KNOW it is going to be nothing close to what I actually wanted. Thanks for taking my 100$ that I could have used for a new prom dress that actually fit me, and sending me a sh*t piece of material for a 5 year old's princess themed birthday party.

DO YOURSELF A HUGE FAVOR AND FIND ANOTHER DRESS WEBSITE. AND DO NOT ORDER THIS DRESS! I ordered this dress because the bride liked how its bohemian lace pattern matched hers. However, when I received the dress, it was a completely different pattern, with a much flimsier lace, which is a significant part of the dress' style. Hebeos did not respond to me for a week for a product return. I cannot afford to buy another dress without returning this one, and the wedding is soon approaching. SO INSTEAD OF A GREAT DRESS, I HAVE A HUGE HEADACHE.