My daughter ordered a dress for her prom, it was too big in the shoulders. It took 3 weeks for delivery! So plan accordingly. Their website states returns are allowed within 7 days of receipt of dress, I notified them next day that the dress didn't fit and would like to return it. The asked for a picture of the dress on my daughter, I obliged... the next request was they'd like photos of my daughter's measurements, pictures of the actual tape measure! This is where I draw the line... DO NOT ORDER FROM THESE THIEFS! You better like your dress when you receive it, because returning anything is next to impossible! BUYER BEWARE!