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HebeosReviews 5,172

3.6

From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,849
This company does not typically respond to reviews

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11,291 reviews
Florida
3 reviews
0 helpful votes
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Satisfied customer
April 6, 2021

Ordering was easy, delivery time was as stated. Was impressed.

Date of experience: April 6, 2021
Michigan
1 review
0 helpful votes
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Good site to order from
April 5, 2021

Wonderful experience. Fast delivery. Great quality

Date of experience: April 5, 2021
Minnesota
1 review
0 helpful votes
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Off Shoulder Tulle Formal Gown
May 5, 2021
Updated review

Do Not Buy From HEBEOS! Poor quality dress. Cheap materials. Dress not as described on website. I paid for expedited shipping and dress came two (2) weeks late for my event. HEBEOS offered to credit my shipping costs. Then HEBEOS offered 40% refund. THEN HEBEOS suggested I re-sell the dress myself. Finally I was given a HEBEOS return address and offered a 100% refund. Do not buy from HEBEOS.

Date of experience: April 5, 2021

Beautiful clothes on website
March 4, 2021
Previous review

Beautiful clothes on website. Praying the dress comes by March 20,2021. I have a big event

Date of experience: March 4, 2021
Michigan
1 review
0 helpful votes
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Beautiful dress
April 5, 2021

Beautiful dress better than what I expected it took about a month to receive it I normally wear a size 8 so I ordered a 10 and the dress fit just perfect I did alil altercations to it around the arms and waist alil but over all dress dress the material they use is not stretchy at all so please keep that in mind.

Date of experience: April 5, 2021
Texas
1 review
0 helpful votes
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Hello. My name is Aaliyah and I recommend that no one buys a dress off of this website. It's a scam, their not true to what they show you on this website, and I've had a horrible experience with ordering a dress. They CANNOT make the dress your paying your money for. It's not worth and it's a waste of time. Please find another website that's honest and able to make the dress that they show on their website without ripping people off. They also don't have no dresses that they have professionally made. It's a lie. Please don't order off of this website. Save your money for someone who knows what their doing and make it worth your money to spend. :)

Date of experience: April 4, 2021
Florida
1 review
0 helpful votes
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Great website
April 4, 2021

Easy to use, beautiful dresses, arrived quickly and was very happy with my order! I highly recommend!

Date of experience: April 4, 2021
Alabama
1 review
0 helpful votes
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Very nice dress
April 4, 2021

Dress was very nice and better looking in person. Order came as promised, would definitely order from them again.

Date of experience: April 4, 2021
Michigan
1 review
0 helpful votes
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My wedding gowns
April 3, 2021

The dresses where the right size and looked just as they should andcame at a resonable time.

Date of experience: April 3, 2021
Texas
1 review
0 helpful votes
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Dress
April 2, 2021

My experience is that the dress and tulle is amazing

Date of experience: April 2, 2021
Mississippi
1 review
0 helpful votes
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Prom dress is beautiful
April 2, 2021

We received my daughter's dress in a great amount of time. We are very pleased with the outcome. It is gorgeous. We have a very few slight alterations that will have to be done to make it fit perfectly, but I expected we would.

Date of experience: April 2, 2021
Maryland
2 reviews
0 helpful votes
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Satisfied
April 2, 2021
Updated review

Easy ordering easy communication quick delivery. Absolutely beautiful work. Damn sham I called of the wedding. Now I'm stuck with a size 22/24 pink bridal gown.

Date of experience: April 2, 2021

You made it easy
March 3, 2021
Previous review

You made it easy

Date of experience: March 3, 2021
New York
1 review
0 helpful votes
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It's perfect for the most part
April 2, 2021
Updated review

The package arrived earlier which was great. My arms and bust was a little too big so i'm getting it tailored. I would consider buying though.

Date of experience: April 2, 2021

Many reviews made dresses that were interesting hard...
April 1, 2021
Previous review

Many reviews made dresses that were interesting hard to consider buying

Date of experience: March 2, 2021
Colorado
1 review
2 helpful votes
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FRUSTRATING
May 2, 2021

This company sent me some cute flower girls baskets. But I also ordered a dress that looks like crap. The description said SATIN. It is an awful scratchy material. Looks like a hooker dress. So I contacted them 1 day after receiving dress for a refund voucher. They keep dragging it out asking me to send pictures not only of the dress but also of me IN the dress. I DONT like the dress. I never even put it on becasue its so ugly on the hanger. Still haven't got a refund. They are an AWFUL company. Don't order

Date of experience: April 2, 2021
New Hampshire
1 review
0 helpful votes
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I love it
April 2, 2021
Updated review

It was great! The tailoring people reached out to make sure my custom size was accurate

Date of experience: April 2, 2021

Great
March 2, 2021
Previous review

Great

Date of experience: March 2, 2021
New York
1 review
0 helpful votes
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Great product
April 1, 2021

Loved the bouquet it was better than I could have imagined!

Date of experience: April 1, 2021
South Carolina
1 review
0 helpful votes
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Excellent
April 1, 2021

Easy and wonderful. I knew exactly what I wanted and with the real life images for reviews I fell in love.

Date of experience: April 1, 2021
North Carolina
1 review
0 helpful votes
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Great online shopping choice
April 1, 2021

Excellent, like I said previously the dress is not as full as the picture but very beautiful and elegant.

Date of experience: April 1, 2021
North Carolina
1 review
0 helpful votes
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It was good
April 1, 2021

It was good but I just thought the dress would be a darker green since I picked hunter

Date of experience: April 1, 2021
Virginia
1 review
0 helpful votes
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Very pleased with my merchandise
March 31, 2021

It took awhile to get here but once I received it, I was wowed that my dress looked exactly like the picture!

Date of experience: March 31, 2021
Georgia
1 review
0 helpful votes
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Impressed
March 31, 2021
Updated review

There needs to be more photos for the dresses.The site navigation has some problems when using it on a mobile device.

Date of experience: March 31, 2021

There needs to be more photos for the dresses
March 31, 2021
Previous review

There needs to be more photos for the dresses.

Date of experience: March 1, 2021