Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Ordering was easy, delivery time was as stated. Was impressed.
Wonderful experience. Fast delivery. Great quality
Do Not Buy From HEBEOS! Poor quality dress. Cheap materials. Dress not as described on website. I paid for expedited shipping and dress came two (2) weeks late for my event. HEBEOS offered to credit my shipping costs. Then HEBEOS offered 40% refund. THEN HEBEOS suggested I re-sell the dress myself. Finally I was given a HEBEOS return address and offered a 100% refund. Do not buy from HEBEOS.
Beautiful clothes on website. Praying the dress comes by March 20,2021. I have a big event
Beautiful dress better than what I expected it took about a month to receive it I normally wear a size 8 so I ordered a 10 and the dress fit just perfect I did alil altercations to it around the arms and waist alil but over all dress dress the material they use is not stretchy at all so please keep that in mind.
Hello. My name is Aaliyah and I recommend that no one buys a dress off of this website. It's a scam, their not true to what they show you on this website, and I've had a horrible experience with ordering a dress. They CANNOT make the dress your paying your money for. It's not worth and it's a waste of time. Please find another website that's honest and able to make the dress that they show on their website without ripping people off. They also don't have no dresses that they have professionally made. It's a lie. Please don't order off of this website. Save your money for someone who knows what their doing and make it worth your money to spend. :)
Easy to use, beautiful dresses, arrived quickly and was very happy with my order! I highly recommend!
Dress was very nice and better looking in person. Order came as promised, would definitely order from them again.
The dresses where the right size and looked just as they should andcame at a resonable time.
My experience is that the dress and tulle is amazing
We received my daughter's dress in a great amount of time. We are very pleased with the outcome. It is gorgeous. We have a very few slight alterations that will have to be done to make it fit perfectly, but I expected we would.
Easy ordering easy communication quick delivery. Absolutely beautiful work. Damn sham I called of the wedding. Now I'm stuck with a size 22/24 pink bridal gown.
The package arrived earlier which was great. My arms and bust was a little too big so i'm getting it tailored. I would consider buying though.
Many reviews made dresses that were interesting hard to consider buying
This company sent me some cute flower girls baskets. But I also ordered a dress that looks like crap. The description said SATIN. It is an awful scratchy material. Looks like a hooker dress. So I contacted them 1 day after receiving dress for a refund voucher. They keep dragging it out asking me to send pictures not only of the dress but also of me IN the dress. I DONT like the dress. I never even put it on becasue its so ugly on the hanger. Still haven't got a refund. They are an AWFUL company. Don't order
It was great! The tailoring people reached out to make sure my custom size was accurate
Loved the bouquet it was better than I could have imagined!
Easy and wonderful. I knew exactly what I wanted and with the real life images for reviews I fell in love.
Excellent, like I said previously the dress is not as full as the picture but very beautiful and elegant.
It was good but I just thought the dress would be a darker green since I picked hunter
It took awhile to get here but once I received it, I was wowed that my dress looked exactly like the picture!
There needs to be more photos for the dresses.The site navigation has some problems when using it on a mobile device.
There needs to be more photos for the dresses.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.