Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
I received my dress ahead of time and I was very impressed with the quality!
This is my first time ordering and I love you guy's dresses. Hopefully I will order from you guy's whenever I have a special occasion.
This is my first time ordering and I love you guy's dresses. Hopefully I will order from you guy's whenever I have a special occasion.
Molto soddisfatta, abiti per le mie damigelle.
Misure precise, buoni i materiali.
Fedeli alle foto, tempistiche rispettate. Precisi e professionali nelle e-mail.
Grazie
Somewhat satisfied. I'm not certain what I saw in the picture is exactly what I received but what I did get was well made so I did not return it.
I was a little hesitant about ordering but so glad I did! Great dress and material for a great price!
Amazing and I'll shop again, fast shipping the dress fit I'm also pregnant
Thanks for making my day special I will be posting pictures of the wedding and the way you all made sure the inches was measured was a big deal for me. Also by it being an outdoor wedding the strapless dress with a petty coat will be beautiful. Thanks again Mrs. Smith
Thanks for the variety and fast response!
Really bad. My dress came packaged in a plastic ball :(
They answered all my emails and the package was delivered on team. It's a beautiful gown!
Everything was great and shipping didn't take long at all
The dress was as pictured and fit perfectly and my daughter loved it.
Placing order was easy. Received dress but was difficult to track. I was relieved when it arrived.
My dress didn't fit but that isn't anyone's problem except mine.
Satisfied with the dress but not happy there wasn't really a way to communicate about status of order.
Excited for this bridesmaid dress, hoping the sizing is true to size.
Great website, so many options. Definitely will shop again through them
The ordering process was super easy, after measuring yourself and then ordering the customizable options helped a ton.
My dress was much prettier in person. So very pleased I purchase it from this site
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.