Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Beautiful dress did custom measurement but the bust came to large
Little confused about the color chart. Didn't know it was there.
It was good. It arrived earlier than expected so that was a plus
I emailed them and they responded really quickly! Very glad that I didnt cancel my order!
I found this dress searching " quinceañera dresses" and it came up! So glad i fount it, i ordered and it came in 2 weeks which was great!
, the dress I ordered didn't fit right at all. It is not sized like a dress should be.
The dress was beautiful though it was so beautiful the back of the dress wasn't exactly the same but it was still of high quality so I do recommend
I love both of my dresses and can't wait to show off and show out
I am typically a size 16 however im pretty small in bust/waist area. I could definitely have sized down. The arms are perfect but the bust is about 4 inches too big. Will need to be tailored.
I have sent 5 emails trying to get a return for one of the dresses and no response from company
It was good took too long but it was worth it but it!
Easy to figure out my size and nice prices. Amazing dresses for my budget
It was great quality all around and even though some of the flowers and pearls fell off, it's still so pretty and i hardly noticed! This website is great!
This dress we bought was our first purchase through Hebeos. It came in a decent timeframe and fits nicely, we are glad they ask for measurements.
There was nothing too special about it, it was pretty easy to navigate and didn't seem sketchy like other websites I'd checked
I had received my package damaged on both sides. I had emailed Hebeos and the initially offered 20% reimbursement of the price of my items. After not responding for a while, they randomly emailed me and claimed how the delivery image shows no damage of the package... even when it's obvious. Gross company. The customer service people were rude.
It looks much better in the picture. I did not like the final outcome but I'm stuck with it so hoping my alterations lady can make it better. I find it ugly.
It was great. Easy check out, great dress, no issues.
Standard shipping takes a month from when you place the order. Items are made and shipped from China.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.