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HebeosReviews 5,172

3.6

From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,849
This company does not typically respond to reviews

Instant Feedback

11,291 reviews
Pennsylvania
1 review
0 helpful votes
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Very beautiful dresses
April 20, 2021

Well priced gowns with comfortable fabric and gorgeous colors.

Date of experience: April 20, 2021
New York
1 review
0 helpful votes
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Dress is good
April 19, 2021

My experience with the delivery is excellent the quality is good. However, my only disappointment is the sleeve is too short and my armpit is exposed. I was hoping to get the sleeve as shown in the picture.

Date of experience: April 19, 2021
New Jersey
1 review
0 helpful votes
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Beautiful dress
April 19, 2021

Good price and look the same as the picture, the size is very accurate, can't wait for my big day

Date of experience: April 19, 2021
Illinois
1 review
0 helpful votes
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Beautiful
April 19, 2021
Updated review

Just hope I get my daughter in time for graduation

Date of experience: April 19, 2021

Just hope I get my daughter in time for graduation
March 28, 2021
Previous review

Just hope I get my daughter in time for graduation

Date of experience: March 28, 2021
Tennessee
1 review
0 helpful votes
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Dress is amazing I love it
April 19, 2021

Great I will definitely shop again the dress is perfect

Date of experience: April 19, 2021
Louisiana
1 review
0 helpful votes
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Great experience
April 19, 2021

Great selection, easy to search and find what I wanted and sizes are pretty true to measurements given.

Date of experience: April 19, 2021
Florida
1 review
0 helpful votes
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Prom dress
April 19, 2021

Quality, perfect size and speed of the whole thing! To get a custom dress made right, out of the country in 2 weeks!

Date of experience: April 19, 2021
Wisconsin
1 review
0 helpful votes
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Worth Every Penny!
April 19, 2021

Ordered dress and received in about 2 weeks - very impressed with the speedy delivery. And really happy with the quality of the dress - material and stitching were amazing!

Date of experience: April 19, 2021
Arizona
1 review
0 helpful votes
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Get what you pay for
May 19, 2021

Website was easy. Could use more pictures. Ordered up 2 sizes from my normal for tailoring. It was small on me. But I'll try to make it work.

Date of experience: April 19, 2021
Utah
1 review
0 helpful votes
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Title
April 19, 2021
Updated review

Cute dresses and easy shopping/ checkout process! I just ordered my prom dress and am excited to see how it goes

Date of experience: April 19, 2021

Cute dresses and easy shopping/ checkout process!
March 21, 2021
Previous review

Cute dresses and easy shopping/ checkout process! I just ordered my prom dress and am excited to see how it goes

Date of experience: March 21, 2021
California
1 review
0 helpful votes
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They were very responsive with all my questions.
Their customer service department was very patient and addressed all my concerns.

Date of experience: April 19, 2021
Illinois
1 review
0 helpful votes
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Customer service
April 19, 2021
Updated review

So good I love the options took me a minute to figure out how to complete purchase cuz wouldn't let me on regular debit but through PayPal guest you can! Also it didn't send an email when it got shipped out but as soon as I emailed customer service I got a quick response with what was going on with my dress

Date of experience: April 19, 2021

So good I love the options took me a minute to figure...
March 23, 2021
Previous review

So good I love the options took me a minute to figure out how to complete purchase cuz wouldn't let me on regular debit but through PayPal guest you can!

Date of experience: March 23, 2021
Louisiana
1 review
0 helpful votes
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Misleading
May 19, 2021
Updated review

This dress is very heavy and the front of the dress is misleading. The lace makes the dress looks cheap.

Date of experience: April 19, 2021

Can't wait until I receive my dress
March 23, 2021
Previous review

Can't wait until I receive my dress

Date of experience: March 23, 2021
Massachusetts
1 review
0 helpful votes
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Nice, but not the same.
April 19, 2021

I bought a wedding dress and petticoat and the wedding dress was not as pictured but still nice. I have requested to return and am waiting for a response still.

Date of experience: April 19, 2021
West Virginia
1 review
0 helpful votes
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Wedding
April 19, 2021

It was great, I was nervous at first being online, but it was worth it.

Date of experience: April 19, 2021
Illinois
1 review
0 helpful votes
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The perfect place to purchase...
April 19, 2021

The perfect place to purchase... easy and comfortable.

Date of experience: April 19, 2021
Colorado
1 review
0 helpful votes
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Great company
April 19, 2021

Amazing experience! I received my order in 10 days! The quality was outstanding and the price was great!

Date of experience: April 19, 2021
Pennsylvania
1 review
1 helpful vote
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Exchange/refund
May 19, 2021

Disappointed with the return policy! I should not pay for a dress I do not want, especially when only seeing a small picture on the internet. Shipping is pricey!

Date of experience: April 19, 2021
Tennessee
1 review
0 helpful votes
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Perfect
April 19, 2021
Updated review

Perfect! True to size mine was and they was honest!

Date of experience: April 19, 2021

Perfect
April 19, 2021
Previous review

Perfect! True to size mine was and they was honest!

Date of experience: April 19, 2021
Colorado
1 review
0 helpful votes
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Overall good company!
May 19, 2021

I loved the quality of my dress I purchased; however, I paid extra for 2-4 day shipping and did not receive my package until 10 days after it was suppose to arrive. Besides that I love it!

Date of experience: April 19, 2021