Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Well priced gowns with comfortable fabric and gorgeous colors.
My experience with the delivery is excellent the quality is good. However, my only disappointment is the sleeve is too short and my armpit is exposed. I was hoping to get the sleeve as shown in the picture.
Good price and look the same as the picture, the size is very accurate, can't wait for my big day
Just hope I get my daughter in time for graduation
Just hope I get my daughter in time for graduation
Great I will definitely shop again the dress is perfect
Great selection, easy to search and find what I wanted and sizes are pretty true to measurements given.
Quality, perfect size and speed of the whole thing! To get a custom dress made right, out of the country in 2 weeks!
Ordered dress and received in about 2 weeks - very impressed with the speedy delivery. And really happy with the quality of the dress - material and stitching were amazing!
Website was easy. Could use more pictures. Ordered up 2 sizes from my normal for tailoring. It was small on me. But I'll try to make it work.
Cute dresses and easy shopping/ checkout process! I just ordered my prom dress and am excited to see how it goes
Cute dresses and easy shopping/ checkout process! I just ordered my prom dress and am excited to see how it goes
They were very responsive with all my questions.
Their customer service department was very patient and addressed all my concerns.
So good I love the options took me a minute to figure out how to complete purchase cuz wouldn't let me on regular debit but through PayPal guest you can! Also it didn't send an email when it got shipped out but as soon as I emailed customer service I got a quick response with what was going on with my dress
So good I love the options took me a minute to figure out how to complete purchase cuz wouldn't let me on regular debit but through PayPal guest you can!
This dress is very heavy and the front of the dress is misleading. The lace makes the dress looks cheap.
I bought a wedding dress and petticoat and the wedding dress was not as pictured but still nice. I have requested to return and am waiting for a response still.
The perfect place to purchase... easy and comfortable.
Amazing experience! I received my order in 10 days! The quality was outstanding and the price was great!
Disappointed with the return policy! I should not pay for a dress I do not want, especially when only seeing a small picture on the internet. Shipping is pricey!
I loved the quality of my dress I purchased; however, I paid extra for 2-4 day shipping and did not receive my package until 10 days after it was suppose to arrive. Besides that I love it!
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.