Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Received my wedding dress and it was even more beautiful in person! I loved that it came inside too to ensure the fabric did not mess up. I was also surprised there was padding inside the breasts as well as a thick silky layer inside! My wedding will be in October outside so this should keep be semi warm!
I had a great experience ordering my dress, I had a few questions during the ordering process and they were quick to respond and very helpful!
The appliqués do not look like the picture, they are all white and are coming off in certain places. They are poorly applied. The dress color is darker that the picture. Not happy with this purchase. Requesting a refund.
Many options, good prices. I would like to se the dress changing the color as we select the color.
Many options, good prices. I would like to se the dress changing the color as we select the color.
Easy cheap and the dresses were beautiful. My neice who is the flower girl almost died from excitement when she saw her dress thank you Hebeos for making my wedding experience care free.
This was the first time to shop there. Do not think I will again
Not what we were expecting! Looks extremely cheap! The lining is longer than the dress and the material is cheaply made and feels rough!
I sent in my measurements and it it didn't fit. Not by a little bit by a lot. Very disappointed the dress is beautiful too bad it doesn't fit.
It took over a month for my wedding dress to arrive and had to cancel my wedding because if it. But once the dress came it fit me to great and can't wait to wear it for my June 7 the wedding on the beach
I got this dress for my sisters wedding very pleased especially for the price. She looks beautiful in it.
Should have said 3 weeks to get the dress and then we would have been able to better plan
The ordering process went fairly smooth. Although the measuring part was a bit taxing for a person that doesn't deal with it on a daily basis.
So far so good, pretty smooth process.
Easy to order - easy to customize -fast shipping- fast customer service-quality materials
Had no issues. As long as you follow the size chart they give you. Shipping was a few weeks but overall, great experience. The dress was beautiful!
I customized my dress with low expectations knowing I had time to order another dress but I was pleasantly surprised! Dress fit just right and looks beautiful! Great quality for the price. Love custom sizing. No extra charge.
I was emailed back several times about my measurements and height but the stress still ended up too big and long. At least it's not too small. I assume my measurements were off though, so my experience was still good, overall. The dress is beautiful.
Hebsos made it easy to search for a dress online. The site provided categories that made filtering my interests simple. I would have liked more photos of some of the dresses though.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.