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HebeosReviews 5,172

3.6

From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,849
This company does not typically respond to reviews

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11,291 reviews
California
1 review
0 helpful votes
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Beautiful
May 20, 2021

Received my wedding dress and it was even more beautiful in person! I loved that it came inside too to ensure the fabric did not mess up. I was also surprised there was padding inside the breasts as well as a thick silky layer inside! My wedding will be in October outside so this should keep be semi warm!

Date of experience: April 20, 2021
Oregon
1 review
0 helpful votes
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Great service
April 20, 2021

I had a great experience ordering my dress, I had a few questions during the ordering process and they were quick to respond and very helpful!

Date of experience: April 20, 2021
Texas
1 review
0 helpful votes
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Poorly constructed.
May 20, 2021

The appliqués do not look like the picture, they are all white and are coming off in certain places. They are poorly applied. The dress color is darker that the picture. Not happy with this purchase. Requesting a refund.

Date of experience: April 20, 2021
Kansas
1 review
0 helpful votes
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Prom 2021
April 20, 2021

It was very hard trying to find a dress for my daughter with sleeves. Thank you for having several options to choose from!

Date of experience: April 20, 2021
District of Columbia
1 review
0 helpful votes
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Nice and easy
April 20, 2021
Updated review

Many options, good prices. I would like to se the dress changing the color as we select the color.

Date of experience: April 20, 2021

Many options, good prices
March 21, 2021
Previous review

Many options, good prices. I would like to se the dress changing the color as we select the color.

Date of experience: March 21, 2021
Colorado
1 review
0 helpful votes
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Wedding
April 20, 2021

Easy cheap and the dresses were beautiful. My neice who is the flower girl almost died from excitement when she saw her dress thank you Hebeos for making my wedding experience care free.

Date of experience: April 20, 2021
Texas
1 review
0 helpful votes
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This was the first time to shop there. Do not think I will again

Date of experience: April 20, 2021
Tennessee
1 review
0 helpful votes
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Hot pink dress
May 20, 2021
Updated review

Not what we were expecting! Looks extremely cheap! The lining is longer than the dress and the material is cheaply made and feels rough!

Date of experience: April 20, 2021

So far so good
March 20, 2021
Previous review

So far so good

Date of experience: March 20, 2021
Kansas
1 review
0 helpful votes
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Not happy
May 20, 2021

I sent in my measurements and it it didn't fit. Not by a little bit by a lot. Very disappointed the dress is beautiful too bad it doesn't fit.

Date of experience: April 20, 2021
Arkansas
1 review
0 helpful votes
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Fit
April 20, 2021

Custom fit off, but everything else works as shown

Date of experience: April 20, 2021
Illinois
1 review
0 helpful votes
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Not satisfied with shipping
April 20, 2021

It took over a month for my wedding dress to arrive and had to cancel my wedding because if it. But once the dress came it fit me to great and can't wait to wear it for my June 7 the wedding on the beach

Date of experience: April 20, 2021
Florida
1 review
0 helpful votes
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My sisters wedding dress
April 20, 2021

I got this dress for my sisters wedding very pleased especially for the price. She looks beautiful in it.

Date of experience: April 20, 2021
Missouri
1 review
0 helpful votes
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Never again
May 20, 2021
Updated review

Should have said 3 weeks to get the dress and then we would have been able to better plan

Date of experience: April 20, 2021

Very site friendly
March 30, 2021
Previous review

Very site friendly

Date of experience: March 30, 2021
Florida
1 review
0 helpful votes
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The ordering process went fairly smooth.
April 20, 2021
Updated review

The ordering process went fairly smooth. Although the measuring part was a bit taxing for a person that doesn't deal with it on a daily basis.

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Date of experience: April 20, 2021

So far so good, pretty smooth process
March 20, 2021
Previous review

So far so good, pretty smooth process.

Date of experience: March 20, 2021
Alabama
2 reviews
0 helpful votes
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Wedding 21
April 20, 2021
Updated review

Easy to order - easy to customize -fast shipping- fast customer service-quality materials

Date of experience: April 20, 2021

Easy to order
March 23, 2021
Previous review

Easy to order - easy to customize -

Date of experience: March 23, 2021
Tennessee
1 review
0 helpful votes
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Great experience
April 20, 2021

Had no issues. As long as you follow the size chart they give you. Shipping was a few weeks but overall, great experience. The dress was beautiful!

Date of experience: April 20, 2021
North Carolina
1 review
0 helpful votes
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Beautiful Surprise
April 20, 2021
Updated review

I customized my dress with low expectations knowing I had time to order another dress but I was pleasantly surprised! Dress fit just right and looks beautiful! Great quality for the price. Love custom sizing. No extra charge.

Date of experience: April 20, 2021

Love custom sizing
March 30, 2021
Previous review

Love custom sizing. No extra charge.

Date of experience: March 30, 2021
Missouri
1 review
0 helpful votes
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Yolande
April 20, 2021

I was emailed back several times about my measurements and height but the stress still ended up too big and long. At least it's not too small. I assume my measurements were off though, so my experience was still good, overall. The dress is beautiful.

Date of experience: April 20, 2021
Georgia
1 review
0 helpful votes
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Amazing!
April 20, 2021

Great customer service! The dress is a perfect fit and great quality! I will definitely order from Hebeos again!

Date of experience: April 20, 2021
Virginia
1 review
0 helpful votes
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Easy site to navigate
April 20, 2021

Hebsos made it easy to search for a dress online. The site provided categories that made filtering my interests simple. I would have liked more photos of some of the dresses though.

Date of experience: April 20, 2021