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HebeosReviews 5,172

3.6

From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,849
This company does not typically respond to reviews

Instant Feedback

11,291 reviews
Florida
1 review
0 helpful votes
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Very easy
May 3, 2021

It was very simple to navigate through the site and I love that I had actual measurements so that I could compare and contrast what works best with my body

Date of experience: May 3, 2021
Maryland
1 review
0 helpful votes
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I am mad
June 1, 2021

It was not good. I am very unhappy with my experience.

Date of experience: May 2, 2021
Nevada
1 review
0 helpful votes
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Loved
May 2, 2021

Came right on time! Nice quality and got many compliments!

Date of experience: May 2, 2021
Virginia
1 review
0 helpful votes
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Great Purchase and Price
May 2, 2021
Updated review

It was smooth from beginning to end. They even emailed me to verify my measurements because they were a bit off.

Date of experience: May 2, 2021

Great Purchase and Price
May 2, 2021
Previous review

It was smooth from beginning to end. They even emailed me to verify my measurements because they were a bit off.

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Date of experience: May 2, 2021
Texas
1 review
0 helpful votes
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I found the lack of pictures of each dress to be worrisome but took a chance and ended up with two stunning dresses. The quality and detail of the gowns I bought far surpasses the price.

Date of experience: May 2, 2021
Minnesota
1 review
0 helpful votes
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Daughter's prom dress
May 2, 2021

Easy ordering and the dress actually came sooner than expected. I am pleased that I received a response to a question within 24 hours of asking. Very prompt.

Date of experience: May 2, 2021
California
1 review
0 helpful votes
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OMG
May 1, 2021

I am completely excited for my daughter to wear this to my father's wedding. I will be ordering mine if I can find the one

Date of experience: May 1, 2021
Wisconsin
1 review
0 helpful votes
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You get what you pay for.
May 31, 2021
Updated review

Would like To be able to see dresses in same style but different colors.

Date of experience: May 1, 2021

Would like To be able to see dresses in same style...
April 11, 2021
Previous review

Would like To be able to see dresses in same style but different colors.

Date of experience: April 11, 2021
Georgia
1 review
0 helpful votes
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Flower girl dresses
May 1, 2021

Great easy experience. Glad I found these dresses I would order again

Date of experience: May 1, 2021
Missouri
1 review
0 helpful votes
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Brilliant
May 1, 2021

The site was easy to navigate and explore. It was easy to pay.

Date of experience: May 1, 2021
Georgia
1 review
0 helpful votes
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Wedding
April 30, 2021

Amazingly fast shipping great website dress came looking just like pictures

Date of experience: April 30, 2021
North Carolina
1 review
0 helpful votes
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Amables
April 30, 2021

Esta es mi primera compra en Hebeos. Me siento satisfecha porque tienen buena comunicación, siempre están en contacto, muy buen servicio

Date of experience: April 30, 2021
Illinois
1 review
0 helpful votes
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Easy to provide information regarding dress, easy checkout procedure.

Date of experience: April 30, 2021

Easy to provide information regarding dress, easy checkout...
April 8, 2021
Previous review

Easy to provide information regarding dress, easy checkout procedure.

Date of experience: April 8, 2021
Texas
1 review
0 helpful votes
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Beat online experience!
April 30, 2021

Shopping on Hebeos has been the easiest online shopping experience I've had! The quality is great and the prices are what hooked me.

Date of experience: April 30, 2021
North Dakota
1 review
0 helpful votes
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Easy
April 29, 2021

No trouble finding a dress and color fitted perfectly to my dream :)

Date of experience: April 29, 2021
Nevada
1 review
0 helpful votes
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Amazing dresses
April 29, 2021

Fast, easy and very informative customer service. I will be coming back for any future dress purchases

Date of experience: April 29, 2021
Kentucky
1 review
0 helpful votes
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Wrong dress
May 28, 2021

Wrong color- we ordered champagne and got a gold dress so we were disappointed but it's still pretty so we are going to roll with it.

Date of experience: April 28, 2021
Mexico
1 review
0 helpful votes
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It didn't fit me
May 28, 2021

I'm sorry the dress is nice but it didn't fit me. Maybe a made a mistake with the measures. I will return it as soon as possible and that is what I can't rate your service now.

Date of experience: April 28, 2021
Florida
1 review
0 helpful votes
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I love hebeos!
April 28, 2021

My dress came earlier than expected and fit perfectly.

Date of experience: April 28, 2021
Georgia
1 review
0 helpful votes
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Good customer service
April 28, 2021

It was good. Great communication with customer service!

Date of experience: April 28, 2021