Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
It was very simple to navigate through the site and I love that I had actual measurements so that I could compare and contrast what works best with my body
It was smooth from beginning to end. They even emailed me to verify my measurements because they were a bit off.
It was smooth from beginning to end. They even emailed me to verify my measurements because they were a bit off.
I found the lack of pictures of each dress to be worrisome but took a chance and ended up with two stunning dresses. The quality and detail of the gowns I bought far surpasses the price.
Easy ordering and the dress actually came sooner than expected. I am pleased that I received a response to a question within 24 hours of asking. Very prompt.
I am completely excited for my daughter to wear this to my father's wedding. I will be ordering mine if I can find the one
Would like To be able to see dresses in same style but different colors.
Would like To be able to see dresses in same style but different colors.
Great easy experience. Glad I found these dresses I would order again
The site was easy to navigate and explore. It was easy to pay.
Esta es mi primera compra en Hebeos. Me siento satisfecha porque tienen buena comunicación, siempre están en contacto, muy buen servicio
Easy to provide information regarding dress, easy checkout procedure.
Easy to provide information regarding dress, easy checkout procedure.
Shopping on Hebeos has been the easiest online shopping experience I've had! The quality is great and the prices are what hooked me.
No trouble finding a dress and color fitted perfectly to my dream :)
Fast, easy and very informative customer service. I will be coming back for any future dress purchases
Wrong color- we ordered champagne and got a gold dress so we were disappointed but it's still pretty so we are going to roll with it.
I'm sorry the dress is nice but it didn't fit me. Maybe a made a mistake with the measures. I will return it as soon as possible and that is what I can't rate your service now.
My dress came earlier than expected and fit perfectly.
It was good. Great communication with customer service!
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.