Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Took alot longer then 3 days. My dress came 3 days after my nephew's wedding. Was thinking returning it because a special occassion it was ordered for and I didn't get a chance to wear for that. Had to buy another dress for about same amount if not more the day before the wedding, I was so upset. Maybe I'll keep it or maybe I won't.
Very easy and quick! No confusion on directions. It shipped faster than anticipated and fits very well except for the top which I mentioned earlier. I would recommend this dress and site to friends.
The price was excellent, the delivery was fast as well. I really recommend
It did not look like the picture and the strings are hard to figure out. There are no instructions and the website doesn't work very well.
Great experience! Beautiful dress! The dress I ordered is not exactly the color I thought it was but it is still very pretty!
The dress i received is nothing like the picture. It's also a little itchy. For pictures, the dress isn't bad but if you're wearing it for a long time, I don't recommend.
I ordered my dress around April 15 and it got here the 28. Super fast! It was a good dress I just wish the material was crepe instead of satin. I had great customer service and was able to track my dress every day.
The tiaras came in good shape and are very pretty, they just didn't come in time for me to use them
I love my dress You're so beautiful I can't wait for my big day
The service was excellent The quality of the dress is excellent
My daughter Loves the dress it's Perfect for Prom, It fits perfectly was a little long nothing heels can't fix, love love this 2 piece
Beautiful dresses and very easy to find what you're looking for!
Beautiful dresses and very easy to find what you're looking for!
GREAT EXPERIENCE, HOPE SHIPPING IS ACCURATE. We closely took measurements and it fit perfectly, no adjustments had to be made. I was stunned at the quality and how quickly this came.
GREAT EXPERIENCE, HOPE SHIPPING IS ACCURATE
The seller was very responsive and helpful with tracking the dress (package) however it came in the wrong color and that was very disappointing
Ordering easy offered fast shipping did get stuck for 10 days in ny but arrived before event date
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.