Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Ease of ordering! The only thing that would give it a 5 star as opposed to a 4 is if I could see the dress in every color. Some dresses you can but not many.
Ease of ordering! The only thing that would give it a 5 star as opposed to a 4 is if I could see the dress in every color. Some dresses you can but not many.
I cannot rave about my experience enough! I ordered my usual size for both dresses and they fit me perfectly. I received my dresses in about 2 weeks. Extremely satisfied and will be returning if I ever need a dress again and will be recommending to everyone! Thank you to everyone at Hebeos! Keep up the AMAZING work!
I cannot rave about my experience enough! I ordered my usual size for both dresses and they fit me perfectly. I received my dresses in about 2 weeks. Extremely satisfied and will be returning if I ever need a dress again and will be recommending to everyone! Thank you to everyone at Hebeos! Keep up the AMAZING work!
Love the train, perfect prom dress, but lots of glitter falls off the dress, put on outsider cause it will make a mess in the house.
Everything on the site was beautiful and reasonably priced
Everything on the site was beautiful and reasonably priced
This dress was very high quality. The custom measurement option was very useful.
Great experience and fast service awesome thank you
It was not made to the measurements we put in and the fabric was sown poorly. It's bunched up in a few areas.
Great decision you won't regret your purchase. I loved everything about it
Before placing an order I read your return policy in case the dresses don't come out the way I expected it and it was clear you accept returns and I pay for shipping. I contacted your costumer service to return the dresses I did not like the day after I received them and they gave me a hard time and are charging restocking fee. This must be written in your return policy that there may be a restocking fee! I would never have ordered anything if I knew I will be charged a restocking fee!
The order process was questionable. Had to attempt to place order three different times before it was a success. The dress was rolled up tightly and placed in a thin plastic bag, then placed in a DHL delivery bag. I expected to have the dress delivered to my home address. This did not happen. The DHL express will reroute your delivery to your local post office or have you schedule a pick up time (2 hours away). The over appearance of the dress is beautiful. However, the damaged crinoline has me concerned if the dress will withstand a 6 hour event with a lot of movement and dancing. Fingers crossed-no embarrassing moments.
Responded quickly to my questions, customized dress, happy with results.
Easy to order. And the dress is beautiful it fits my body perfectly.
Fue agradable seleccionar mis compras y después un poco angustiante porque demararon 2 dÃas. No lo ubiese notado, pero el correo de seguimiento de la tienda me puso en alerta, pero todo bien, la calidad del vestido superó mis espectativas.
This dress is so gorgeous and well crafted amazing!
Not only did the dress come earlier than expected the fit was perfect. The reviews that I read were able to lead me in the right direction in regards to which size to order. The material is spot on and I can tell it's high-quality. I am also 5'11 and the length of the dress was perfect for my height.
I ordered a size 6 wedding dress. I am 5'8" 150 lbs. The dress fit except for the legs lol. I am an average size girl with average legs. I couldn't even walk in the stupid dress. It was ridiculous. Of course they wouldn't let me return because the fine print said "within 14 days" I guess that's what I get for ordering from a cheaply made online "store" too bad the dress wasn't cheap ($200) Save yourself the trouble and money and do not order from here!
Shipping was fast. The dresses are beautiful and good price.
Was a very easy way to order no complications! Beautiful dress
I gave custom sizes and the dress came a little too big. I had requested a customization on the dress and they added this for me. Other than the dress being a little too big it came out beautifully.
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.