Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Total of 11 bridesmaid dresses were purchased for my wedding. Every dress had flaws, misfit, and needed alterations. We ordered both standard sizing and custom sizing and still EVERY dress needed alterations.
Most straps were not the same size, and dresses were too long or too wide. Some of the dresses the liner did not match up with the slit on the dress.
The savings of the dress prices was not experienced due to alteration costs.
The color was more PEACH than light PINK.
Even the junior bridesmaid (children dresses) needed alterations.
Poor fitting dresses.
Looks nothing like the picture and i got the smallest size and it still is big and im not that skinny. Like your sizes need to be accurate.
Very user-friendly and easy to filter and look through dresses. I was able to find exactly what I needed quickly.
Very user-friendly and easy to filter and look through dresses. I was able to find exactly what I needed quickly.
Using a new site to purchase a prom dress could be dicey but Hebeos came through and both dresses we purchased were stunning and made the decision of which one to wear a little challenging (not a bad problem to have).
It was good and made really well I would shop thier again
I havent tried the dress on yet. But I looked it over and it's very beautiful
Paid for 3-7 day shipping after 10 days I requested follow up and was provided a shipping number around day 12. Thank goodness I ordered early incase we needed alterations.
I am pretty small so it doesn't shock me the dress did not fit. The dress also had a thicker material than expected and the color was not as bright as in the picture. If it fit me I probably would keep it because it is overall a very pretty dress. The back was my favorite part. Shipping also came fast.
I had some questions on the customization of a dress I was wanting so I emailed and they got right back to me by the end Of the day! I ordered and it came in great quality.
Hebos is a terrible plane to order from. They are online only and when you try to return their poorly made knock-offs, they will only give you a very small percentage of refund with you paying $36 in return shipping. You lose money if you return to them! Worst website/company ever!
Would have been 5 stars if dresses were viewable in all available colors. Small color swatches not as helpful. Fortunately, I was purchasing black. Hoping color is deep, rich black. Thank you.
Would have been 5 stars if dresses were viewable in all available colors. Small color swatches not as helpful. Fortunately, I was purchasing black. Hoping color is deep, rich black. Thank you.
Perfect. Dress fit nice and the customer service was amazing. Will shop here again
Dress was lovely. Just make sure you follow up with customers when orders have shipped.
I would make sure that the color is chosen correctly. We had the dress checked and the green color checked and for some reason it came to us still "as picture shown" which is still a pretty color. Overall dress is pretty and a beautiful style and fit for my daughter.
Fast shipping, dress is close to the picture and fast turn around, alternation is needed for fitting
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.