HebeosReviews 5,173

PLEASE take this into consideration before ordering. The WORST dress I ever bought. I received my dress the zipper was broke, the dress didn't even have the hooks it's suppose to have to hook it. I emailed the pictures back to customer service and even said I would return the dress for the full refund and all ANNA did was say " we are so sorry we would like to offer you 10% off a new dress" I don't want a new dress when the one I ordered was messed up when I got it. I want a REFUND! Seriously would not do business with these people.

Ordered the dress with our measurements. Surprised how quickly it arrived. Perfection. Quality fabrics... looks so much more expensive than it was. Will order more dresses in the future. Very happy.

Good quality for bridesmaids but not for wedding dress

The dress does not fit correctly and will be needing a lot of work to get it to work and there is a chance it will not work. I paid almost $200 for it.

The dress is well made and the fabric plus color all match to the photo. It got here super quick which was awesome. I got custom made and it all fit me perfectly just the straps are a little too tight but can easily be fixed with extensions. Overall its a great dress!

They responded quickly on multiple platforms and helped me get my dress in time for prom! Awesome experience

The dress is nice but it came too late and was hard to track. I tried to cancel it.

It came a couple days later than expected but I'm satisfied and it's before prom

Worried if it would come on time but it was fine :)

Poor poor poor poor poor poor bad dress bad quality

I am not satisfied with my purchase. Size is all wrong and it took over a week longer to than they said it would. The bridal party was looking to purchase from this site and I bought one first to see how accurate it was so the other girls can judge the size off of what I ordered. Well it wasn't the right size. I asked to return and it took way too long for them to respond that now they're saying they'll only give me 15% of what I paid which was $125 and asked me to just keep it for the future. How can I keep something that doesn't fit? I'm well within my window for return and this is what you get if you return.

I absolutely love this website! I ordered a dress for my senior prom and the dress was absolutely AMAZING! I most definitely will be ordering from here again. Shipping was on time and I had no problems with ordering nor with the dress. 10/10.

My swatches took over a month to come, but the dress was delivered on time.

Just a little more communication when it comes to shipping but other than that it was great

Excellent experience -- dressed was delivered ahead of schedule in perfect condition

Amazing dress, great quality! I was skeptical at first, but when I received it was beyond my expectation. I will be purchasing from again in the future.

It was a good experience. It's understandable that you're nervous by ordering offline, but my dress can on time. It was good costumer service.

The most dishonest company. If you are unhappy with a dress you can forget them following their return policy. I regret ever coming across their website. Buyers should be warned that they do not follow through as advertised. Buyer beware!

Shipping was fast! Price was amazing! It fits almost perfectly! The fabric is great and the lace is beautiful! I recommend this site!

I received my dress, I tried it on. It couldn't fit, I send an email for a return the same day I received my dress. And my return was denied.