Hebeos

I ordered 3 dresses to see which fit and looked best on me. None of them worked unfortunately. Customer service has been VERY uncooperative in my returning the dresses, even though it is well within the 14 day window stared on their website

The dresses I ordered arrived way quicker than the estimated shipping time. Came clean and packaged neatly, not smelly or with any issues. The dress didn't fit me personally to my expectations but it isn't bad quality and I'm sure it'll look perfect on someone else.

Purchased the standard size that was to be 33 1/2 inches across the bust. It arrived at 36. Definitely does not work. Emailed within hours of receiving to request a return. Received one email back saying they look into it, I haven't heard back anything since. Growing concerned.

Amazing! I was very sceptical after reading bad reviews but dress is way beyond expectation, It took 3 weeks to arrive and I was kept updated throughout. I did have to go 2 sizes above my usual high street size but make sure you read the measurements page as completely different for normal shops.

Absolutely beautiful, surprised how good it looks with the price I paid. Super comfortable, super soft material and light! Don't see my self over heating in this dress like I do at a shop. Definitely recommend.

Don't order from these people. Colors don't match product image. Fit is not as shown or described. Overall appearance very cheap and when asked to return for refund they offered 13% refund. Let's see, approx $20? No thank you.

There is absolutely no contact number for this site everything must be done by email. The wait time for a response is unbelievable just to get an unhelpful answer. I'm having the biggest hassle on returning my items. Will never buy from here again

Shopping experience was nice. Website simple to navigate which was a plus. Turnaround time was maybe about 4 weeks but received our order in 15 days. Clean, packaged well. Dresses we packed inside out. I'm guessing so it doesn't get dirty in case outside packaging gets damaged through mail.

I am very please the way my order was handed. Perfect size good material and main this is delivered to my daughter in Canada. Even that is before expected dated as she needs on her birth day present and She got it with happy smile. Thanks

Everything came as described on website & in good quality-not superb quality but for the prices it's a steal. I had to wait awhile to receive my order, I paid $38 or so for standard shipping which I thought was pretty expensive. Overall very good products, price can't be beat.

You get what you pay for, but I've ordered 3 dresses from sites similar to Hebeos and they were much better quality than this. The top is made so short and wide that I wonder if they even used a human model to design it.

I had a great experience with Hebeos. They were a little bit slow at answering emails, and shipping takes time since custom pieces take time. That said, this shop is going to be my go-to for gowns going forward. Super high quality, lots of choices, and so affordable! You can't go wrong with this shop, just build the extra time into your estimate because the delays do happen.

Got this dress for my daughter's prom. Very pretty. Got a size 4 and it fit perfectly on top, had to take a few inches off the bottom (she is 5'2). I was honestly apprehensive at first but it worked out good for her.

Please, everybody read the reviews first and trust the clients that were disappointed. Their description fits 100% what I experienced also. I really liked the dress and trusted their size chart when I ordered. I even wrote a note about the length of the dress, which they disregarded. Nobody contacted me to address my concern. It was exactly like the other reviewer was describing-they ask for photos, send you to get the dress altered at your own cost etc. Be prepared to get a dress that does not fit and be stuck with it because they do no returns, refunds or alterations. The dress gets shipped from Singapore. Read all the reviews. My experience is exactly like those customers who gave 1 star. I would give 0 starts, if that was an option. I never wrote a review, but this experience was so bad that it had to be noted!

I hope as many people read this a nobody else buy ever again here. They wont do returns even tho they have a policy of returns where it says you have 14 days to contact them. Clothes are very cheap made and you won't receive what you're seeing on the web's picture. Terrible customer service they won't help with anything in your order. This is a scam website don't fall for it.

This company is a scam. They attempt to replicate dresses using cheap fabric. The dresses are made sloppy. They don't look anything like the ripped off photos.
Getting a refund is next to impossible. They want to give me a coupon to purchase another cheap dress from their website. They also want to charge me a restocking fee for returning my item, which isn't stated in their return policy.
It is not worth the hassle.