Hebeos UK Reviews Summary
The company generally enjoys a positive reputation for its stylish dresses and affordability, with many customers praising the quality and fit of the products. Timely delivery and effective communication were highlighted as strengths, contributing to overall customer satisfaction. However, concerns regarding sizing inconsistencies, packaging quality, and difficulties with returns were frequently noted. Some customers experienced issues with product descriptions not aligning with the actual items received, leading to disappointment. These mixed sentiments suggest that while the company excels in design and pricing, improvements in customer service and product consistency are needed to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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Ordering online was easy, but I only received order confirmation email. No other emails on dispatch ect
Dress arrived rolled up in a ball so very crinkled.
Ordered uk 10 size, dress is too big and extremely long so will have to pay someone to alter the measurements.
Very easy to follow and a stunning looking dress for my daughters prom
Very easy to follow and a stunning looking dress for my daughters prom
Easy to order, quick delivery, unfortunately responses are quite late. Dress I received is amazing and soooo beautiful. Gorgeous... but unfortunately it was too small in chest... couldn't close zipper.
It came wrapped up in the most smallest package I have ever seen now I have to pay for the prom dress to be dry cleaned and ironed as it is full of crease
I'm not happy with the was it was packaged
Very happy with my dress it's beautiful, the detail is amazing. Would recommend your services and will definitely order another
It's wasnt the colour I was expecting but overall lovely dress very happy
Great service, lovely dress, very quick delivery very happy with my item thank-you
Dress colour is just as shown on website and arrived on time and looks lovely. Rather disappointed that our request regarding the length has obviously not been read so need alterations and the packaging was not good either but guess that was due to cost.
Excellent experience. Looking forward to receiving dress. Many thanks
Amazing the service is very quick to respond and the purchase when with out a hitch
No communication, poorly packaged all scrunched up in plastic bag after paying £28 for shipping. Poor quality i have requested a refund. Said Heboes UK and sent from China?
Lovely prom dress, delivery time was as promised. My daughter is thrilled!
Dresses is no good at all came scrunched up in bag material is nothing like it shows on picture when ordered absolutely disgusted
Loved the dress, but you could have been clearer on the colour options, and had swatches of the material to send out, or pictures of every dress in full in every colour.
Loved the dress, but you could have been clearer on the colour options, and had swatches of the material to send out, or pictures of every dress in full in every colour.
Was quite sceptical when my daughter wanted to order one of the Prom dresses (made to measure). I was wrong! It arrived and it fits her beautifully. Thank you.
Lovely dress perfect fit on chest and waist but still a little too long so will have to get it altered But nonetheless a beautiful dress thank you
Bit disappointed that it arrived in a bag would have thought a box would be better it arrived very creased
I was worried as website seemed a bit difficult to understand in terms of returns policy but the dress arrived today and it's beautiful. Lovely material and looks more expensive than it was.
Very easy website. I received my order later than the time given on website considering High delivery charges. That was desapointing
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members