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Hebeos UK Reviews Summary
The company generally enjoys a positive reputation for its stylish dresses and affordability, with many customers praising the quality and fit of the products. Timely delivery and effective communication were highlighted as strengths, contributing to overall customer satisfaction. However, concerns regarding sizing inconsistencies, packaging quality, and difficulties with returns were frequently noted. Some customers experienced issues with product descriptions not aligning with the actual items received, leading to disappointment. These mixed sentiments suggest that while the company excels in design and pricing, improvements in customer service and product consistency are needed to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
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Not good communication awful. Still waiting on a refund after 6 weeks. Would never buy from them again.
Great dress made with great care! I got it customised and it fits perfectly. Truly recommend!
The dress arrived in a few weeks, didn't really look like the photo and didn't fit well
The exact style my daughter wanted, with a wide range of colour choice. Very good fit.
Easy to order. Dress is perfect my daughter loves her dress and can't wait for prom day
Amazing choice. So many different sizes. Took some time to come but was worth the wait.
Was very disappointed with the Item with the Quality of the dress
Expensive postage and a non working zip
Very expensive postage abs when it arrived the zip was broken it would not do up, I am very disappointed in the product I've received
Online shopping at hebbeos was great. Great prices, beautiful products but, so far I haven't received them, when they were supposed to be delivered on the 10-11th of March 2022 since I've purchased them on the 22nd of February.
Good communication & help it when I need it, even helped me to track & trace
Received a dispatch email with tracking ref but this only gave details when the dress arrived in the UK. Messaged Heboes via contact form and quickly received a very good detailed tracking list up to export. Dress arrived 5 days later (before original expected date) and Royal mail delivered on a Sunday. The dress itself is absolutely beautiful, just like image, fits perfect and exact colour shown. Would certainly purchase from this site again. Big thanks to all at Heboes I have an extremely happy 15yr old.
Ordered over a week ago and still pending. Do not order. Robbers. Anyone have any advice on how to get money back?
Lovely colour and overall just stunning. Bought it for prom and it fit perfectly
Ordered a dress for my granddaughter was told it would not be possible to return and as I didn't initially set up an account ( most companies allow you to later if you wish) was not possible to track my order
The custom sizing is all wrong to what we ordered, 2 diamanté fell off when I opened the package and they're the wrong colour completely, really really angry
No updates being given on my order despite me ordering it many weeks ago.
Ordered a dress for my daughter for her prom in July! I had a custom made which was fairly easy to follow the instructions, The dress came a lot sooner than I expected! I will be honest I was a bit worried when I seen the dress arrive in a small package! But once I opened it & got my daughter to try it on I was absolutely over the moon! For the very reasonable price this company charges, the standard of the dress is fantastic & very affordable for those on a tighter budget! With no compromise on the quality at all!
Still no dress not much details on when shipping is
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Discover the latest Hebeos UK dresses, prom, wedding, bridesmaid, evening dresses and shoes, enjoy the cheap discounted prices, Be wonderful for your big day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members