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The company generally enjoys a positive reputation for its stylish dresses and affordability, with many customers praising the quality and fit of the products. Timely delivery and effective communication were highlighted as strengths, contributing to overall customer satisfaction. However, concerns regarding sizing inconsistencies, packaging quality, and difficulties with returns were frequently noted. Some customers experienced issues with product descriptions not aligning with the actual items received, leading to disappointment. These mixed sentiments suggest that while the company excels in design and pricing, improvements in customer service and product consistency are needed to enhance the overall shopping experience.
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It was easy to email and also chase. Dress turned up in time
I didn't research the company before hand so once ordered I thought I best had and then worried a little when I seen people laughing at certain posts on social media. IGNORE those as I am so happy with the price, service, and product.
Fantastic just disappointed by the packaging. Would have been nice to receive it in a box and not a bag that had been open.
Amazing! I ordered on 22 Apr 2022 with a delivery date of 22 May 2022 it arrived today 19 May 2022 so its early!
Customer service emailed be back ever time I emailed them (I was panicking and asking for tracking number) as soon at they had this they gave it me
The dress itself is amazing perfect quality, fits perfect, exactly like the picture and so heavy and big ( in terms of under skirts Oct- I ordered a ball room gown) I am so very happy - might need altering in length BUT I'm 5"1 so I expected that!
I will order again. Definitely. Material is amazing.
Absolutely amazed at style, quality and price. Fast shipping also.
Dress bought for step daughters prom. Dress has arrived and she is devastated - looks absolutely nothing like the dress we ordered, the gold colour is almost green, and the dress looks like it has been made in a primary school. It is uncomrtabel to wear and the zip doesnt go up 1st time in one go
Good company. Great choice of dresses and accessories... there was a problem with flight delay from China so please keep that in mind when you order your dress.
I selected premium delivery which was 4-10 working days. I had to chase on 2 occasions for updates. It finally arrived but 24 hours late for my daughters prom. A very disappointed 16 year old in our house. The dress itself was gorgeous which made her even more depressed that she wasnt able to wear it to her prom. :(
Being from another country and with custom fitting tailoring, this dress is a perfect fit it is amazing,
It was quick and easy to order. Lovely range. Wide range of sizes and colours.
They take photos of other dresses from other websites and pass them off as their own. We've been ripped of £150 for a dress we can't use. Please don't use this company.
Very easy to order. Kept up to date with delivery details
Awful dress received, bad customer service. Scammers
Very happy overall.
Delivered in good timely fashion.
Will definitely recommend
Awful customer service. Attempting to return my dresses and they will not give me any information on how to return.
Great choice of prom dresses and great I got the colour my granddaughter wanted.
We were able to choose a standard size 10.
Speedy delivery when paying for express. Arrived nearly 2 weeks earlier than expected so very happy. Had the dress made to measure and it fits perfectly. Great quality fabric and made beautifully
Answer: Virtually impossible to speak to anyone or get any sense from them
Answer: Please do your research as this company has operated under several names previously
Answer: You will be lucky if you get hold of them and if you do, they fob you off with a 5% refund and that's even the case when it's their fault. I was advised by them that if I wasn't happy, then sell the dress!,
Discover the latest Hebeos UK dresses, prom, wedding, bridesmaid, evening dresses and shoes, enjoy the cheap discounted prices, Be wonderful for your big day!