On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company generally enjoys a positive reputation for its stylish dresses and affordability, with many customers praising the quality and fit of the products. Timely delivery and effective communication were highlighted as strengths, contributing to overall customer satisfaction. However, concerns regarding sizing inconsistencies, packaging quality, and difficulties with returns were frequently noted. Some customers experienced issues with product descriptions not aligning with the actual items received, leading to disappointment. These mixed sentiments suggest that while the company excels in design and pricing, improvements in customer service and product consistency are needed to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent choix! Belle qualité!
Il faut bien se mesurer pour prendre la bonne grandeur. Sans hésitation, je ferais une nouvelle commande. Merci!'
I still haven't been received it the dress I have ordered and no one is getting back to me about jeered it is £100 this has cost me I still need 2 more!
Awful experience.
Can't get any communication.
Wonder how they would feel if they paid a lot of money for nothing?!,
The website Easy to use, not that complicated at all and the dress came faster than I thought, the dress what a perfect fit and to be honest I thought it was going to be a yellowish colour not it came out the colour I wanted
So beautiful and perfect dress for the wedding, I love it
Would have been nice for it to have been boxed it will need a good iron
I haven't received the dress yet. I am looking forward to receiving it. Please update me.
Very good services and lovely dress,very happy with it.
Very disappointed and daughter upset that she couldn't try on a prom dress that she really fell in love with
They aren't even acknowledging that I did not receive my order. I got package with one dress out of 4 ordered and paid for!
I an claiming fraud on this site if no one answers me within 24 hours
Got my orders within 3 weeks time only. There's exchange of communication on-going whilst the dresses are in progress which is reaasuring to costumers like me. The dresses are of very high standards. Well done.
My order was dispatched and two later tracking showed it had arrived in my country. Then it never moved. After almost two weeks I tried to get in contact with Hebeos and the courier but received ZERO response. I still don't have my order and I have no idea if I ever will. Regardless of if the order shows up or not, I will NEVER use Hebeos again!
The dress is just perfect. My daughter picked it for her prom and is over the moon. The quality of the material and craftsmanship is exceptional.
Lots to choose from and very easy site to navigate.
We are still waiting for our order to be ship.It says it will arrive Apr 25- May 2 but until now we're still waiting and badly needed it for my daughter's graduation next week.
It's a beautiful dress.made to my measurements and just like the picture
Answer: Virtually impossible to speak to anyone or get any sense from them
Answer: Please do your research as this company has operated under several names previously
Answer: You will be lucky if you get hold of them and if you do, they fob you off with a 5% refund and that's even the case when it's their fault. I was advised by them that if I wasn't happy, then sell the dress!,
Discover the latest Hebeos UK dresses, prom, wedding, bridesmaid, evening dresses and shoes, enjoy the cheap discounted prices, Be wonderful for your big day!