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Heaven Fashion Store
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Heaven Fashion Store

Netherlands
1 review
0 helpful votes
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Please dont buy here!
September 30, 2024

My son ordered and paid for 2 shirts. The shirts were delivered to the wrong house number and returned to the sender. Heaven Clothing simply says 'we can't help you any further'. That's nice and easy! My son now has no shirts and has lost his money. Pure theft!

Date of experience: September 30, 2024
Washington
1 review
1 helpful vote
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No dog bed
March 10, 2020

I ordered two dog beds over a month ago and nothing showed up. They stole $201 from me. Terrible company. I've sent three emails & no one is responding. There's no phone number to contact them only an email. Do not order from them. I'll be turning them into the better business bureau

Date of experience: March 10, 2020
California
3 reviews
1 helpful vote
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Never delivered Mask
March 12, 2020

I'm very frustrated with this company. I ordered a "free" mask back at the beginning of October (3rd) 2019. Never received tracking info, repeatedly tried to contact them. Paid $9.47 shipping but did not get a response back. Never received item. Been emailing since and no response!

Date of experience: March 12, 2020
South Africa
1 review
1 helpful vote
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No Package Delivered
January 15, 2020

Since ordering 3 items on the 29 October 2019, i still have yet to receive the order placed and its the 15 January 2020.

I would stay away form this online store as wishes are not fulfilled and money is stolen.

Date of experience: January 15, 2020
California
1 review
1 helpful vote
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Scammers
November 15, 2019

Ordered mask Oct 2, multiple emails and still no mask or refund. They said in one reply they had changed suppliers and that they where backed up on orders and that they will send me a tracking # asap. Blah blah blah. In the most recent email they said they had to check into shipping department on why I haven't received my item. I work at Harbor Freight Tools DC and know how warehouses work. Do not order from them save your money..

Date of experience: November 15, 2019
Wisconsin
1 review
3 helpful votes
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Purge Mask
December 14, 2019

So on October 2 I order two purge mask. As I am seeing in some of these reviews I have the same emails about switching suppliers and even had me download a app called arrive that says your order has been shipped. That was in November. It is now almost Christmas. Still now mask. I am sad that I ordered these and nothing. I have ordered stuff from them in the past and it was late but I got the item. If I ever get my mask I will update.

Date of experience: December 14, 2019
Italy
1 review
0 helpful votes
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Bad service
April 14, 2020

I have done different shopping online but sheheaven was the my worst experience.
Delivered too late and one of the items didn't arrived.
I sent different mails, but after almost four months they still didn't replace my money.

Date of experience: April 14, 2020
Ohio
1 review
1 helpful vote
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Scam
February 7, 2020

I put in an order for a free dog bed only had to pay shipping $9.90 that was Sept 23,2019 I have emailed them so many times I got one response said they were looking for a new supplier that was in November so I still have not gotten the dog bed or a reply from my emails I see their Lexington office is shut down
Please never order from them it's a scam

Date of experience: February 7, 2020
GB
1 review
1 helpful vote
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Where's my dog bed.?
August 1, 2019

Like others on here had confirmation of order money gone out of bank but no goods. The email address dose not exist. I'm am fuming as a pensioner I like lots of others can't afford to lose money by dirty rotten scammers.

Date of experience: August 1, 2019
Philippines
1 review
0 helpful votes
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Evoke fashion store
July 24, 2019

Not a legit site do not buy anything.
They get payment but no items to give.
Damn facebook, is there no checking of legit stores

It's paradise fashion store before
Rip
When i click the home button it became evoke fashion store

Date of experience: July 24, 2019
California
1 review
1 helpful vote
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I purchased a sun shade for the beach. Same exact dates as everyone else is saying. The emails just keep saying that it's a popular item and is on back order. Well now the email replies have stopped and I'm starting an investigation with my bank.

Date of experience: April 17, 2019
Virginia
1 review
2 helpful votes
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Scammed!
October 28, 2019

I have ordered some light up shoes on here back in July 2019. It's now the end of October and still have not received anything. Do NOT order from here. I found them from an ad on Facebook. Be careful and do your research first! Plus they never respond to any emails.

Date of experience: October 28, 2019
Singapore
1 review
2 helpful votes
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Same experience as all stated.
Purchased 2 beds for my dogs but ended up no goods received nor response/update
& end up the website is totally gone.

Also, pls be aware that there is similar website called "Evoke Fashion Store"
Should be the same as the website designs are exactly the same & offering "free fluffy bed" and also few more websites that does the same. Dont get tricked!

Date of experience: August 4, 2019
Ireland
1 review
0 helpful votes
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Scammers
August 7, 2019

Completely fictional. Free Dog bed was too good to be true. Serves me right(!) Their website, order page and email is no longer live. They've made money out of postage from hundreds of us via Facebook ads

Date of experience: August 7, 2019
Kentucky
1 review
3 helpful votes
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These scammers took my money immediately and I never received the pet bed. It's been over a month. I have sent 3 emails with no response back. Thinking positive the credit union will reverse the charge. Dumb of me for not doing my research prior to submitting a payment. Thankfully it was only $25.00 but could have been much more. Lesson learned.

Date of experience: July 13, 2019
Pennsylvania
2 reviews
0 helpful votes
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Shoe order
September 4, 2019

I ordered shoes and have sent several emails. Received replies to 2 of them stating they were having problems with supplier. Now they disappeared off Facebook and there goes my $$$.
Zero rating... SCAM!

Date of experience: September 4, 2019
Canada
3 reviews
8 helpful votes
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SCAM
May 29, 2019

Definitely a scam. I only lost $10 but, even if they were legitimate, they have this tricky refund policy that states no refund after 7 days or on shipping fees.

Is anyone actually able to contact them? I'd like to at least cancel/ close the order so its not sitting there?

Date of experience: May 29, 2019
GB
1 review
1 helpful vote
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Absolute scam
October 17, 2019

I ordered 2 pairs of trainers back in August and guess what! Nothing! Money gone from my account and no shoes. I contact customer support on several occasions requesting a full refund to be fobbed off with "we're currently experiencing problems with our suppliers, please be patient" They don't listen and I'm out of pocket. Avoid at all costs

Date of experience: October 17, 2019
Florida
1 review
1 helpful vote
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Scam site! FRAUD
October 2, 2019

This site succeeds in its scam by offering "free" goods and charging real shipping. Nominal amounts so most people just ignore. You'll never see your items and when you email you will just get form responses sent back with no actual person even signing off. Unable to call or contact directly. I have been emailing since 8/19/19 for an order placed 8/2 and have seen the same response about 6 times blaming a separate department responsible for tracking info.

When I ordered, the company site was Sphinx, email was Heaven, now it's Limitless. It takes more time and effort to report to BBB and Internet Crime Complaints than I have so I lost $10 I guess. Lesson learned. I thought I was getting a great deal for an event that has passed and I still have nothing. I feel stupid.

Date of experience: October 2, 2019
Australia
1 review
2 helpful votes
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Scammers
July 7, 2019

I'd give them no stars if it was an option. Ordered two beds and a step at the beginning of June and am yet to receive the products. No communication has been received. I would stay away from them as you'll just lose your money.

Date of experience: July 7, 2019

Overview

Heaven Fashion Store has a rating of 1.3 stars from 254 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Heaven Fashion Store most frequently mention dog bed, credit card and total scam. Heaven Fashion Store ranks 1966th among Women's Clothing sites.

service
7
value
7
shipping
7
returns
7
quality
7