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Heaven Fashion Store
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Heaven Fashion Store

Utah
1 review
1 helpful vote
Follow Cherrie A.
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Never received items never answered any of my emails. Filed charges with credit card. They claimed they would contact me when order was shipped within 2-4 business days of transaction but never received any communication beyond the purchase text.

Date of experience: June 28, 2019
Canada
1 review
1 helpful vote
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Definitely scam.
June 14, 2019

They offered free give out of pet beds as a promotion and charged 10 dollars for shipment. I decided that it was not a big risk and decided to try. Needless to say there is no bed and no responses for email.

Date of experience: June 14, 2019
Oregon
1 review
3 helpful votes
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I ordered a dog bed from Paradise Fashion Store 8 weeks ago. They immediately charged my card, but still have not shipped it. They do not offer a phone number to call so I emailed 3x over two weeks to which I finally got a reply telling me my order is in the queue and I will be notified when it ships. Again I ordered this 8 weeks ago! I emailed again telling them to refund my money a week ago and have heard no reply. They claim they will respond to all emails within 24 hours. I'm filing a claim with my card. Do not buy from this company! They are thieves!

Date of experience: July 9, 2019
Washington
1 review
0 helpful votes
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I ordered my ring in May. It did show a different company name then. But when I check my order confirmation it shows Heaven Fashion and the order number. But now they say they have only been in business since August and have no record of that order and therefore they can not do anything about it.

Date of experience: September 4, 2019

Wish I had looked at reviews before purchasing
September 1, 2019
Previous review

I ordered my ring in May and still have not received it or the refund I was promised. It is a SCAM just like I just read in another review. As I titled this review - wish I had looked at reviews before purchasing. Almost totally only 1 star ratings says a lot!

Date of experience: September 1, 2019
Spain
1 review
1 helpful vote
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DON´T BUY FROM HERE!
August 5, 2019

Like everyone else, paid from a product that was not received and now am not getting any replies from them via email.

If there was a zero * rating I would have chosen that - don´t waste your time and definitely not your money here!

Date of experience: August 5, 2019
North Carolina
1 review
3 helpful votes
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BIG SCAM
July 9, 2019

Ordered a cat bed almost 2 months ago, still haven't received it. Responded to only 1 of my emails 2 weeks later stating it was in the que and would sent me an email when it ships... still haven't received email stating it shipped. It's been over 2 months. I asked for a refund and still no response. I learned my lesson for sure.

Date of experience: July 9, 2019
Minnesota
1 review
2 helpful votes
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Never buy from them.
September 7, 2019

I think we should file a class action lawsuit. I ordered shoes well over a month ago and havent gotten anything. They never answer you back when you try contacting them. They are thieves and should be prosecuted.

Date of experience: September 7, 2019
Nevada
1 review
0 helpful votes
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FRAUD
May 16, 2019

This company sucks so not cool you take my money and never respond to me or send my order it's been since February and now the middle of May. Shame on you for doing this to people and to use the word Spirit wow Karma is a b@#%=÷ and you will get what is coming to you taking advantage of people like this. I have emailed you about my order and nothing. Please Beaware do not order from this company they are horrible heartless people

Date of experience: May 16, 2019
New Zealand
1 review
0 helpful votes
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BEWARE!
June 13, 2019

I ordered something from this website 3 months ago and still have not received my goods and they wont reply to any of my emails. I would rate them maybe 1 star but can't do that as far as I'm concerned they have taken my money and ignored me. I do not recommend this website they are as dodgy as hell.

Date of experience: June 13, 2019
Arizona
1 review
0 helpful votes
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I ordered form Paradise Fashion, and I usually check before but I didn't this time and they got me. $10 for puppy stairs, no website or anything now. Always check for reviews on sitejabber before you purchase

Date of experience: July 31, 2019
New Jersey
3 reviews
2 helpful votes
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This is a scam I order a dog bed for shipping charges only, money came out of my account but no dog bed. I ordered it on June 18th and just tonight sent a 6th email with no response, but they say they answer in 24 hours, just false advertisers. I did see the site on Facebook and I have learned my lesson don't buy from anything from Facebook!
I

Date of experience: July 17, 2019
Florida
1 review
0 helpful votes
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WATCH OUT " SCAM"
October 20, 2019

Ordered a couple of items May 5 in which I have received nothing. Contacted over 35 times. They responded a couple of times saying they were getting a new shipping partner then stopped answering. I paid and got scammed. Please post to more sites and share with friends

Date of experience: October 20, 2019
Canada
1 review
2 helpful votes
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Don't buy from them
July 17, 2019

I placed an order back in May and never received product. After writing to them they told me they had to change suppliers and overwhelming demands were causing them to not be able to keep up but that they would send merchandise (doggy stairs) soon and would let me know when they were being shipped. After waiting again I finally wrote and asked for a refund since they weren't able to supply product. They have not responded. This all leads me to believe this is just a scam site. DO NOT BUY FROM THEM! They will rip you off!

Date of experience: July 17, 2019
Arizona
1 review
4 helpful votes
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I ordered pet stairs from this company. They charged my card and that was the last I heard from them. I emailed them 30 days later and the reply was they were having trouble filling all the orders and were looking for another distributor. Another email later, no response, no credit to my card so I just disputed the charge. Terrible business.

Date of experience: June 3, 2019
Indiana
1 review
2 helpful votes
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Horrible Company
July 10, 2019

I placed an order on May 4th of 2019. They certainly took my money but never sent my order. The only contact is when I repeatedly ask where my item is... back ordered is all I get. I have requested an immediate refund. Doubt I'll ever see it. Just a bunch of theives.

Date of experience: July 10, 2019
Texas
3 reviews
6 helpful votes
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I am reporting them to the Better Business Bureau after reading these comments. I also was hooked in with the Pet Stairs! Took my money and delivered nothing. They have not replied to my emails either. Such a Shame! You can report them at:
https://www.econsumer.gov/en/Confirmation#crnt

Date of experience: June 7, 2019
California
3 reviews
4 helpful votes
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Refund scam
March 18, 2019

Do not have any dealings with this company if your are trying to get refund. I am currently dealing with this scam company in trying to get a refund from February 20th 2019 as I never got there product which I ordered on 2/1/19. As of 3/18/19 I still haven't gotten refund and have been fed the same BS excuse now five times that its been forwarded etc longest time I've had to wait for a refund as this now bordering on the ridiculous

Date of experience: March 18, 2019
Kansas
1 review
0 helpful votes
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I placed two orders on May 14. The "shipping" fees were immediately withdrawn from my bank account. The next day I received confirmation emails for both orders. Great! I thought. Then I began to wait... and wait... wait. Yesterday I began the process of contacting the company. I did get a response from a name and email not the same as this company. After some email exchanges, he claimed that this isn't his company. Strange, since I contacted this company, and he responded! SCAM!

Date of experience: June 15, 2019
Kentucky
1 review
4 helpful votes
Follow Cheryl G.
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Truly wish I had seen these reviews & avoided my nightmare! I placed a small order (thankfully) in mid-May 2019, and it's now July... no order... no tracking... no communication... and of course, no refund. Do I feel like a dope.

Date of experience: July 3, 2019
Tennessee
1 review
4 helpful votes
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Scammers!
June 27, 2019

I ordered a sale item off a Facebook ad & never received it! They also NEVER responded to my emails. I have learned a lesson! Sadly it cost me money. This review site forces us to put at least one star or I would never have put one.

Date of experience: June 27, 2019

Overview

Heaven Fashion Store has a rating of 1.3 stars from 254 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Heaven Fashion Store most frequently mention dog bed, credit card and total scam. Heaven Fashion Store ranks 1966th among Women's Clothing sites.

service
7
value
7
shipping
7
returns
7
quality
7