Ordered mask Oct 2, multiple emails and still no mask or refund. They said in one reply they had changed suppliers and that they where backed up on orders and that they will send me a tracking # asap. Blah blah blah. In the most recent email they said they had to check into shipping department on why I haven't received my item. I work at Harbor Freight Tools DC and know how warehouses work. Do not order from them save your money..